Stott and May
ERP Application Support Consultant – Remote (U.S. Travel) – Full Time
Stott and May, Dallas, Texas, United States, 75215
Overview
ERP Application Support Consultant – Remote (U.S. Travel) – Full Time. This range is provided by Stott and May. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range: $85,000.00/yr - $95,000.00/yr
Direct message the job poster from Stott and May
Role and Responsibilities
The Application Support Consultant will be responsible for assisting the client’s growing customer base with technical and operational queries across a wide range of business processes.
Respond to complex tickets and manage time to focus on resolution without interruptions from incoming tickets that require quick responses.
Support other team members with guidance on tickets and investigation techniques; provide feedback on escalated tickets to enable upskilling.
Contribute Knowledgebase articles to the Content Hub and participate in Go Live handovers; may serve as a dedicated contact for some Enterprise customers.
The Candidate / Qualifications
3-5+ years’ ERP Application Support experience
Strong knowledge of financial and management reporting with financial acumen
Systematic problem-solving approach with strong analytical skills and a proactive, can-do attitude
Ability to work independently or as part of a team and demonstrate initiative
Excellent communication skills with a friendly, empathetic manner
Ability to work under pressure and manage customer experience
Strong written and verbal communication skills; ability to translate business requirements into technical information
Strong knowledge of databases (SQL Server, MySQL), including SQL scripting and SQL Admin Studio
Working knowledge of FTP/SFTP, SSL certificates, REST API, SOAP, SoapUI, Postman, Excel, and CSV files
Experience with relevant business software – 3rd party integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, Business Intelligence
Salary and Contact Salary Bandings – $85k-$95k Per Annum + Benefits
Please send resumes directly to
patrick.hindmarsh@stottandmay.com
and we can look to run through the specifics.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Referrals increase your chances of interviewing at Stott and May by 2x
Dallas, TX $90,000.00-$120,000.00 1 day ago
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Base pay range: $85,000.00/yr - $95,000.00/yr
Direct message the job poster from Stott and May
Role and Responsibilities
The Application Support Consultant will be responsible for assisting the client’s growing customer base with technical and operational queries across a wide range of business processes.
Respond to complex tickets and manage time to focus on resolution without interruptions from incoming tickets that require quick responses.
Support other team members with guidance on tickets and investigation techniques; provide feedback on escalated tickets to enable upskilling.
Contribute Knowledgebase articles to the Content Hub and participate in Go Live handovers; may serve as a dedicated contact for some Enterprise customers.
The Candidate / Qualifications
3-5+ years’ ERP Application Support experience
Strong knowledge of financial and management reporting with financial acumen
Systematic problem-solving approach with strong analytical skills and a proactive, can-do attitude
Ability to work independently or as part of a team and demonstrate initiative
Excellent communication skills with a friendly, empathetic manner
Ability to work under pressure and manage customer experience
Strong written and verbal communication skills; ability to translate business requirements into technical information
Strong knowledge of databases (SQL Server, MySQL), including SQL scripting and SQL Admin Studio
Working knowledge of FTP/SFTP, SSL certificates, REST API, SOAP, SoapUI, Postman, Excel, and CSV files
Experience with relevant business software – 3rd party integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, Business Intelligence
Salary and Contact Salary Bandings – $85k-$95k Per Annum + Benefits
Please send resumes directly to
patrick.hindmarsh@stottandmay.com
and we can look to run through the specifics.
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Referrals increase your chances of interviewing at Stott and May by 2x
Dallas, TX $90,000.00-$120,000.00 1 day ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr