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Tata Consultancy Services

OCM Engagement Manager

Tata Consultancy Services, Summit, New Jersey, us, 07902

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Must Have Technical/Functional Skills • Consulting Expertise: 12–20 years in client-facing roles, ideally from Big 4 or top-tier consulting firms, leading large-scale ERP and digital transformations. • OCM Methodologies: Deep mastery of frameworks like ADKAR, Prosci, Kotter, and ACMP; proven ability to design and oversee enterprise-wide change strategies for finance, HR, supply chain, procurement, and more. • ERP & Cloud Proficiency: Hands-on experience with SAP (S/4HANA, Ariba, SuccessFactors), Oracle, Salesforce, Workday—even integrations across multi-cloud environments. • Workstream Leadership: Demonstrated history managing multiple change streams—balancing deliverables, resources, budgets, risk, and stakeholder alignment. • Digital Fluency: Ability to leverage data-driven tools (Power BI, Tableau, ERP analytics) for readiness insights and decision support. • Communication & Training: Expert in stakeholder mapping, communication planning, interactive training design (microlearning, LMS, VR), and executive-level coaching . • Agile Hybrid Delivery: Comfortable navigating Agile, Waterfall, and hybrid delivery approaches using tools like Jira and Smartsheet. • Interpersonal Influence: Strong facilitation, influence, and relationship-building skills—especially in global, regulated environments (e.g., healthcare, manufacturing, finance). • Diversity & Inclusion: Experience leading diversity, equity & inclusion (DE&I) initiatives in transformation contexts. • Apply TCS Digital Change 4.0 across Cloud, ERP, CRM, and other large-scale transformations. • Develop and implement integrated change strategies across business, technology, and cultural dimensions. • Lead cross-functional change workstreams and mentor OCM practitioners in digital engagement techniques. • Build use-case–driven digital dashboards and tools to drive engagement, monitor program health, and manage compliance for adoption. • Coordinate with business and vendor teams to align mission-critical deliverables. • Deliver training roadmaps, readiness assessments, and executive sponsorship development plans. • Drive stakeholder alignment and introduce governance mechanisms for global ERP rollouts. • Balance tactical execution with strategic oversight to ensure sustainable adoption of business transformation initiatives. Generic Managerial Skills, If any • Coaches and empowers teams through ambiguity, pivots strategy as needed, and fosters resilience. • Quickly adapts to AI and evolving digital tools, balancing human and automation roles. • Translates business strategy and ERP platform implications (SAP, Oracle, Salesforce, Workday) into effective change planning. • Balances budgets, timelines, and priorities across multiple complex workstreams with strong risk oversight. • Builds credibility and trust at all organizational levels; engages sponsors to actively champion adoption. • Facilitates collaborations across internal teams and external vendors via effective governance. • Cultivates cohesive teams, fosters and aligns diverse contributors (e.g., TCS, third-party partners). • Balances responsibilities, fosters innovation, and supports career growth. • Mentors leaders and sponsors beyond project delivery to drive lasting adoption. • Equips business leads to reinforce change through modeling desired behaviors. Seniority level

Seniority level Mid-Senior level Employment type

Employment type Full-time Job function

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