Hewlett Packard Enterprise
Technical Support Engineer Staff
Hewlett Packard Enterprise, San Jose, California, United States, 95199
Overview
Technical Support Engineer Staff role at Hewlett Packard Enterprise. This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office. Responsibilities
Build and maintain several layer 2/3 network testbeds. Depending on interests and capability, grow towards automation or manual tests. Work with the manager to develop test plans and test cases. Execute test plans and test cases and document results. Reproduce and support customer issues. Support field deployment. Analyze logs and pinpoint root causes. File Jira tickets on failed test cases and bugs found. Work with developers and drive solutions. Join related QA meetings and participate in discussions and provide status reports. Qualifications
Minimum Qualifications: Knowledge in JUNOS, SRX, and EX Switch. Knowledge in L3 Routing Knowledge in L2 Switching Experience in Traffic Generation Tools Experience level: 2~5 years BA/BS/MS in EECS or related subject area Preferred Qualifications
Juniper Router & Switch Certifications is a strong plus Knowledge in SDWAN is a plus Knowledge in 802.1x is a plus Knowledge of Python is a plus Additional Skills
Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You
Health & Wellbeing; Personal & Professional Development; Unconditional Inclusion. We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Salary & Benefits
The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based on location, experience, education, and/or skill level. USD Annual Salary: $148,000.00 - $340,500.00. HPE is an Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions are based on qualifications, merit, and business need. Location and Status
Fremont, CA; San Jose, CA; Menlo Park, CA; Mountain View, CA; Santa Clara, CA; Sunnyvale, CA. Job type: Full-time. Seniority level: Not Applicable. Job function: Information Technology. Industries: IT Services and IT Consulting. Note: This description reflects the original content and retains its wording where possible to preserve meaning.
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Technical Support Engineer Staff role at Hewlett Packard Enterprise. This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office. Responsibilities
Build and maintain several layer 2/3 network testbeds. Depending on interests and capability, grow towards automation or manual tests. Work with the manager to develop test plans and test cases. Execute test plans and test cases and document results. Reproduce and support customer issues. Support field deployment. Analyze logs and pinpoint root causes. File Jira tickets on failed test cases and bugs found. Work with developers and drive solutions. Join related QA meetings and participate in discussions and provide status reports. Qualifications
Minimum Qualifications: Knowledge in JUNOS, SRX, and EX Switch. Knowledge in L3 Routing Knowledge in L2 Switching Experience in Traffic Generation Tools Experience level: 2~5 years BA/BS/MS in EECS or related subject area Preferred Qualifications
Juniper Router & Switch Certifications is a strong plus Knowledge in SDWAN is a plus Knowledge in 802.1x is a plus Knowledge of Python is a plus Additional Skills
Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You
Health & Wellbeing; Personal & Professional Development; Unconditional Inclusion. We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Salary & Benefits
The expected salary/wage range for a U.S.-based hire filling this position is provided below. Actual offer may vary from this range based on location, experience, education, and/or skill level. USD Annual Salary: $148,000.00 - $340,500.00. HPE is an Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions are based on qualifications, merit, and business need. Location and Status
Fremont, CA; San Jose, CA; Menlo Park, CA; Mountain View, CA; Santa Clara, CA; Sunnyvale, CA. Job type: Full-time. Seniority level: Not Applicable. Job function: Information Technology. Industries: IT Services and IT Consulting. Note: This description reflects the original content and retains its wording where possible to preserve meaning.
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