Hewlett Packard Enterprise
Technical Support Engineer Staff
Hewlett Packard Enterprise, San Jose, California, United States, 95199
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Technical Support Engineer Staff
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Hewlett Packard Enterprise This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Job Description We are seeking a Quality Assurance engineer as a strategic component of our engineering team. As a QA engineer at HPE, you will ensure that we deliver the best product in the world. You’ll bring testing and quality assurance to the table and help harden the WAN and Wired Assurance for functionality, performance, and reliability. This position emphasizes the domain expertise in Layer 2/3 and SDWAN. Responsibilities
Build and maintain several layer 2/3 network testbeds. Depending on interests and capability, they may grow towards automation or manual tests. Work with the manager to develop test plans and test cases. Execute test plans and test cases and document results. Reproducing and supporting customer issues. Support field deployment. Analyze logs and pinpoint root causes. File Jira tickets on failed test cases and bugs found. Work with developers and drive solutions. Join related QA meetings and participate in discussions and provide status reports. This position will support government accounts. Therefore, due to federal export-control regulations, the selected candidate must hold U.S. citizenship Minimum Qualifications
Knowledge in JUNOS, SRX, and EX Switch. Knowledge in L3 Routing Knowledge in L2 Switching Experience in Traffic Generation Tools Experience level: 2~5 years BA/BS/MS in EECS or related subject area Preferred Qualifications
Juniper Router & Switch Certifications is a strong plus Knowledge in SDWAN is a plus Knowledge in 802.1x is a plus Knowledge of Python is a plus Additional Skills Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.
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Technical Support Engineer Staff
role at
Hewlett Packard Enterprise This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Job Description We are seeking a Quality Assurance engineer as a strategic component of our engineering team. As a QA engineer at HPE, you will ensure that we deliver the best product in the world. You’ll bring testing and quality assurance to the table and help harden the WAN and Wired Assurance for functionality, performance, and reliability. This position emphasizes the domain expertise in Layer 2/3 and SDWAN. Responsibilities
Build and maintain several layer 2/3 network testbeds. Depending on interests and capability, they may grow towards automation or manual tests. Work with the manager to develop test plans and test cases. Execute test plans and test cases and document results. Reproducing and supporting customer issues. Support field deployment. Analyze logs and pinpoint root causes. File Jira tickets on failed test cases and bugs found. Work with developers and drive solutions. Join related QA meetings and participate in discussions and provide status reports. This position will support government accounts. Therefore, due to federal export-control regulations, the selected candidate must hold U.S. citizenship Minimum Qualifications
Knowledge in JUNOS, SRX, and EX Switch. Knowledge in L3 Routing Knowledge in L2 Switching Experience in Traffic Generation Tools Experience level: 2~5 years BA/BS/MS in EECS or related subject area Preferred Qualifications
Juniper Router & Switch Certifications is a strong plus Knowledge in SDWAN is a plus Knowledge in 802.1x is a plus Knowledge of Python is a plus Additional Skills Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need.
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