Fenway Health
Optometry Patient Services Coordinator, Per Diem
Fenway Health, Boston, Massachusetts, us, 02298
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Optometry Patient Services Coordinator, Per Diem
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Fenway Health 3 days ago Be among the first 25 applicants Join to apply for the
Optometry Patient Services Coordinator, Per Diem
role at
Fenway Health This is a Per Diem Position!
Fenway Health’s optometry department is seeking a Patient Services Coordinator who is team-oriented and looking to work in a mission-driven, diverse, non-profit healthcare setting. The Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, and opening/closing the receptionist station daily. This is a highly visible position with extensive patient contact, both in person and by telephone. Description
This is a Per Diem Position!
Fenway Health’s optometry department is seeking a Patient Services Coordinator who is team-oriented and looking to work in a mission-driven, diverse, non-profit healthcare setting. The Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, and opening/closing the receptionist station daily. This is a highly visible position with extensive patient contact, both in person and by telephone.
Responsibilities Include
providing excellent customer service logging information on phone calls received and maintaining detailed and accurate records accurately performing registration processes for new and established patients providing patients with accurate information regarding Fenway Health services maintaining patient confidentiality establishing and maintaining effective working relationships with coworkers, supervisors, and the general public performing reception duties in an efficient, professional, and courteous manner verifying existing patients’ demographic data and insurance information scheduling and rescheduling appointments according to established procedures, patient needs, and provider availability collecting and recording patient payments verifying transactions at the end of the day and reporting any discrepancies serving as a back-up for insurance verification as needed other tasks as assigned
The schedule for this position requires evening availability (until 7pm)
Requirements
Minimum of high school graduate or equivalent Minimum of 1 year of customer service experience Willingness to work with a diverse patient population Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency. Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.
Preferred Qualifications
At least 1 year of experience in an office or healthcare setting Previous customer service experience in a healthcare setting Excellent computer skills Knowledge of business procedures desired Excellent customer service and documentation skills Bilingual English/Spanish Experience working in an ethnically, culturally, and racially diverse environment
This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.
LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Fenway Health by 2x Get notified about new Patient Services Coordinator jobs in
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Optometry Patient Services Coordinator, Per Diem
role at
Fenway Health 3 days ago Be among the first 25 applicants Join to apply for the
Optometry Patient Services Coordinator, Per Diem
role at
Fenway Health This is a Per Diem Position!
Fenway Health’s optometry department is seeking a Patient Services Coordinator who is team-oriented and looking to work in a mission-driven, diverse, non-profit healthcare setting. The Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, and opening/closing the receptionist station daily. This is a highly visible position with extensive patient contact, both in person and by telephone. Description
This is a Per Diem Position!
Fenway Health’s optometry department is seeking a Patient Services Coordinator who is team-oriented and looking to work in a mission-driven, diverse, non-profit healthcare setting. The Patient Services Coordinator is responsible for providing exemplary customer service, patient registration & documentation, appointment scheduling and patient flow, collection of daily cash and audit procedures, and opening/closing the receptionist station daily. This is a highly visible position with extensive patient contact, both in person and by telephone.
Responsibilities Include
providing excellent customer service logging information on phone calls received and maintaining detailed and accurate records accurately performing registration processes for new and established patients providing patients with accurate information regarding Fenway Health services maintaining patient confidentiality establishing and maintaining effective working relationships with coworkers, supervisors, and the general public performing reception duties in an efficient, professional, and courteous manner verifying existing patients’ demographic data and insurance information scheduling and rescheduling appointments according to established procedures, patient needs, and provider availability collecting and recording patient payments verifying transactions at the end of the day and reporting any discrepancies serving as a back-up for insurance verification as needed other tasks as assigned
The schedule for this position requires evening availability (until 7pm)
Requirements
Minimum of high school graduate or equivalent Minimum of 1 year of customer service experience Willingness to work with a diverse patient population Ability to work harmoniously and effectively with colleagues, patients, clients and vendors across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency. Willingness to contribute towards Fenway’s efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.
Preferred Qualifications
At least 1 year of experience in an office or healthcare setting Previous customer service experience in a healthcare setting Excellent computer skills Knowledge of business procedures desired Excellent customer service and documentation skills Bilingual English/Spanish Experience working in an ethnically, culturally, and racially diverse environment
This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.
LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Health Care Provider Industries Hospitals and Health Care Referrals increase your chances of interviewing at Fenway Health by 2x Get notified about new Patient Services Coordinator jobs in
Boston, MA . PATIENT SERVICES COORDINATOR-HOME HEALTH PT-16 HOURS
New Patient Coordinator - Thoracic Oncology
Patient Experience Representative: 100% in person: Endocrinology
Patient Care Representative - Phone Center
Patient Experience Representative- ICU: 3-11pm M-F: 100% in person
Patient Experience Representative- 12-8:30pm Cardiac ICU
Patient Experience Representative I- Psychiatry
Patient Experience Representative I- Spina Bifida Center
Patient Experience Representative: 3p-11:30p M-F
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr