MedImpact Healthcare Systems, Inc.
Business Digital Solutions Manager
MedImpact Healthcare Systems, Inc., San Diego, California, United States, 92189
### Exemption Status:United States of America (Exempt)### $85,356 - $115,232 - $145,107“Pay scale information is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any selected candidate or employee, which is always dependent on actual experience, education, qualifications, and other factors.
A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”This position is not eligible for Sponsorship.MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!# **Job Description****Summary**In this role, you will lead asset development and market entry initiatives related to our core platform ecosystem, empowering payors, providers, pharmacists and other external stakeholders. This role requires business process understanding, technical and product design expertise to deliver scalable, market leading, user centric digital solutions. The ideal candidate will have a proven track record in digital healthcare and a passion for digital transformation.**Essential Duties and Responsibilities** include the following. Other duties may be assigned.* Maintain and execute the strategic vision and roadmap of our healthcare platform ecosystem* Responsible for rapid prototyping and piloting emerging technologies to test viability before full-scale implementation* Identify and execute product digitization, business process automation and asset integration opportunities to create scale, speed to market and a seamless end user experience* Expand data visualization, predictive analytics, and reporting footprint across assets* Propose continuous improvement opportunities based on platform and user analytics* Contribute to the annual user satisfaction survey* Act as a liaison between technology, UI/UX, clinical, business and operations teams to ensure on-time delivery of high-quality products and user experience* Contribute to the go-to-market strategies, pricing, positioning and launch plans, in coordination with marketing communication, sales enablement and external agency teams* Stay current with pharmacy benefit management, healthcare industry, digital health trends to incorporate learnings into product design and planning* Model and cultivate behaviors that achieve business success, including collaboration, accountability, and ownership**Supervisory Responsibilities**No supervisory responsibilities
**Client Responsibilities**This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).
One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.**Qualifications**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Education and/or Experience**BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years' of SME in respective areas**Computer Skills**Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data.
Working knowledge of key business applications such as Figma, Google Analytics, Salesforce, and Jira, Confluence.**Certificates, Licenses, Registrations**None required; Product and Digital certifications are a plus**Other Skills and Abilities*** Ability to effectively recognize complex problems and apply analytic and critical thinking skills to innovate solutions.
Ability to exercise sound judgment and decision-making.
Ability to collaborate on cross-functional projects and liaise with stakeholders on both the business and IT divisions of the organization.
Demonstrated ability to positively interact with clients, and staff of all levels, a willingness to take accountability for achieving service commitments and a demonstrated ability to achieve results.* Demonstrates ability to appear for work on time, follow directions from a supervisor, interact well with co-workers, understand and follow work rules and procedures, comply with corporate policies, goals and objectives, accept constructive criticism, establish goals and objectives, and exhibit initiative and commitment.**Reasoning Ability**
* Ability to define problems, collect data, establish facts, and draw valid conclusions.* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.**Mathematical Skills*** Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.* Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.**Language Skills*** Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.* Ability to write reports, business correspondence, and procedure manuals.* Ability to effectively present information to top management, public groups, and/or boards of directors.**Competencies** To perform the job successfully, an individual should demonstrate the following competencies:ComposureDecision QualityOrganizational AgilityProblem SolvingCustomer FocusDrive for ResultsPeer RelationsTime ManagementDealing with AmbiguityLearning on the FlyPolitical Savvy**Physical Demands**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.**Work** **Environment**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).**Work Location**This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available #J-18808-Ljbffr
A full review of our comprehensive pay and benefits will be discussed at the offer stage with the selected candidate.”This position is not eligible for Sponsorship.MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care. We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making. Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry. We are the premier Pharmacy Benefits Management solution!# **Job Description****Summary**In this role, you will lead asset development and market entry initiatives related to our core platform ecosystem, empowering payors, providers, pharmacists and other external stakeholders. This role requires business process understanding, technical and product design expertise to deliver scalable, market leading, user centric digital solutions. The ideal candidate will have a proven track record in digital healthcare and a passion for digital transformation.**Essential Duties and Responsibilities** include the following. Other duties may be assigned.* Maintain and execute the strategic vision and roadmap of our healthcare platform ecosystem* Responsible for rapid prototyping and piloting emerging technologies to test viability before full-scale implementation* Identify and execute product digitization, business process automation and asset integration opportunities to create scale, speed to market and a seamless end user experience* Expand data visualization, predictive analytics, and reporting footprint across assets* Propose continuous improvement opportunities based on platform and user analytics* Contribute to the annual user satisfaction survey* Act as a liaison between technology, UI/UX, clinical, business and operations teams to ensure on-time delivery of high-quality products and user experience* Contribute to the go-to-market strategies, pricing, positioning and launch plans, in coordination with marketing communication, sales enablement and external agency teams* Stay current with pharmacy benefit management, healthcare industry, digital health trends to incorporate learnings into product design and planning* Model and cultivate behaviors that achieve business success, including collaboration, accountability, and ownership**Supervisory Responsibilities**No supervisory responsibilities
**Client Responsibilities**This is an internal and external client facing position that requires excellent customer service skills and interpersonal communication skills (listening/verbal/written).
One must be able to; manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service; Respond to requests for service and assistance from clients; Meet commitments to clients.**Qualifications**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Education and/or Experience**BS/BA and 7+ years’ experience or equivalent combination of education and experience, and 4 years' of SME in respective areas**Computer Skills**Strong proficiency with MS Office / Word, PowerPoint, Excel, Visio and Outlook to create complex documents, manage schedules, and analyze data.
Working knowledge of key business applications such as Figma, Google Analytics, Salesforce, and Jira, Confluence.**Certificates, Licenses, Registrations**None required; Product and Digital certifications are a plus**Other Skills and Abilities*** Ability to effectively recognize complex problems and apply analytic and critical thinking skills to innovate solutions.
Ability to exercise sound judgment and decision-making.
Ability to collaborate on cross-functional projects and liaise with stakeholders on both the business and IT divisions of the organization.
Demonstrated ability to positively interact with clients, and staff of all levels, a willingness to take accountability for achieving service commitments and a demonstrated ability to achieve results.* Demonstrates ability to appear for work on time, follow directions from a supervisor, interact well with co-workers, understand and follow work rules and procedures, comply with corporate policies, goals and objectives, accept constructive criticism, establish goals and objectives, and exhibit initiative and commitment.**Reasoning Ability**
* Ability to define problems, collect data, establish facts, and draw valid conclusions.* Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.**Mathematical Skills*** Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.* Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.**Language Skills*** Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.* Ability to write reports, business correspondence, and procedure manuals.* Ability to effectively present information to top management, public groups, and/or boards of directors.**Competencies** To perform the job successfully, an individual should demonstrate the following competencies:ComposureDecision QualityOrganizational AgilityProblem SolvingCustomer FocusDrive for ResultsPeer RelationsTime ManagementDealing with AmbiguityLearning on the FlyPolitical Savvy**Physical Demands**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.**Work** **Environment**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.This position may regularly be exposed to or encounter moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, outdoor weather conditions, risk of electrical shock or vibration. The noise level in the work environment is usually moderate (examples: business office with computers and printers, light traffic).**Work Location**This position works on-site at the San Diego Headquarters or other company location (or from a remote location with management approval based on business requirements). Must provide adequate support to internal clients; be available #J-18808-Ljbffr