BD Nogales Norte
Strategic Customer Director - Mid-market - North East Region
BD Nogales Norte, Franklin Lakes, New Jersey, us, 07417
Strategic Customer Director - Mid-market - North East Region
Join to apply for the
Strategic Customer Director - Mid-market - North East Region
role at
BD Nogales Norte .
Overview The Strategic Customer Director (SCD) is accountable for managing the entire customer lifecycle with the US Region’s Mid-market health systems (IDNs). The SCD will represent the entire BD portfolio and lead a multi-functional matrix team consisting of sales, business unit national accounts, clinical services, GPO, customer care, supply chain, channel management, marketing, medical affairs & quality to ensure the customers’ goals and BD sales growth & profitability targets are achieved. This role is accountable for developing and executing strategic account business plans, developing executive relationships, and achieving key business metrics including revenue growth, customer satisfaction, and team leadership.
Responsibilities
Drive high-value business development initiatives to achieve revenue and gross profit targets
Develop and expand relationships with executive and enterprise-level decision makers
Act as the BD account leader/account owner at assigned accounts
Lead the development of enterprise strategies
Proactively grow accounts by being the "One BD" Account leader
Identify and lead enterprise opportunities
Bring compelling and innovative ideas to executives and enterprise-level decision makers to co-create value with customers
Think expansively about the value BD can bring to our customers across all solution sets
Skills and Competencies
Results Driver: Proactively lead the process to grow accounts, accept accountability for achieving business goals
Project Management: Efficiently oversee account teams, implement plans, and achieve objectives
Problem-Solver: Strategic mindset, collaborate with leaders from various departments, develop impactful concepts
Relationship Lead: Gain access to executive decision makers and build revenue-driving relationships
Domain Knowledge: Healthcare industry expertise, profitability drivers, and familiarity with clinical workflow and BD solutions
Collaborator: Influence without authority, engage with executives at all levels
Experience and Education
Bachelor's degree required; graduate or clinical degree preferred
Sales leadership experience strongly preferred
Minimum 5 years of large account management/IDN experience
Minimum 7 years of sales and/or marketing experience in the healthcare industry
Proven ability to engage, build relationships, and close deals in the C-suite
Understanding of hospital systems' operations and decision making; solution and consultative selling experience
Experience negotiating complex customer agreements and working in a complex matrix organization
Excellent communication and influencing skills
At BD, we are committed to investing in our associates’ well-being and development, and offer a competitive compensation and benefits package. Salary range for this role is $190k - $206k annual, base plus incentive, with factors such as location affecting final compensation. On-site collaboration is prioritized in most roles, with flexibilities noted in postings. Employment may require COVID-19 vaccination proof where applicable and accommodations as required by law.
Equal Opportunity Employer : Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, sexual orientation, gender identity or expression, genetics, disability, veteran status, and other legally-protected characteristics.
Location : USA IL - Vernon Hills; USA MO - St Louis
For more information about BD, please visit the Careers site. This job posting may include additional details and requirements as needed.
#J-18808-Ljbffr
Strategic Customer Director - Mid-market - North East Region
role at
BD Nogales Norte .
Overview The Strategic Customer Director (SCD) is accountable for managing the entire customer lifecycle with the US Region’s Mid-market health systems (IDNs). The SCD will represent the entire BD portfolio and lead a multi-functional matrix team consisting of sales, business unit national accounts, clinical services, GPO, customer care, supply chain, channel management, marketing, medical affairs & quality to ensure the customers’ goals and BD sales growth & profitability targets are achieved. This role is accountable for developing and executing strategic account business plans, developing executive relationships, and achieving key business metrics including revenue growth, customer satisfaction, and team leadership.
Responsibilities
Drive high-value business development initiatives to achieve revenue and gross profit targets
Develop and expand relationships with executive and enterprise-level decision makers
Act as the BD account leader/account owner at assigned accounts
Lead the development of enterprise strategies
Proactively grow accounts by being the "One BD" Account leader
Identify and lead enterprise opportunities
Bring compelling and innovative ideas to executives and enterprise-level decision makers to co-create value with customers
Think expansively about the value BD can bring to our customers across all solution sets
Skills and Competencies
Results Driver: Proactively lead the process to grow accounts, accept accountability for achieving business goals
Project Management: Efficiently oversee account teams, implement plans, and achieve objectives
Problem-Solver: Strategic mindset, collaborate with leaders from various departments, develop impactful concepts
Relationship Lead: Gain access to executive decision makers and build revenue-driving relationships
Domain Knowledge: Healthcare industry expertise, profitability drivers, and familiarity with clinical workflow and BD solutions
Collaborator: Influence without authority, engage with executives at all levels
Experience and Education
Bachelor's degree required; graduate or clinical degree preferred
Sales leadership experience strongly preferred
Minimum 5 years of large account management/IDN experience
Minimum 7 years of sales and/or marketing experience in the healthcare industry
Proven ability to engage, build relationships, and close deals in the C-suite
Understanding of hospital systems' operations and decision making; solution and consultative selling experience
Experience negotiating complex customer agreements and working in a complex matrix organization
Excellent communication and influencing skills
At BD, we are committed to investing in our associates’ well-being and development, and offer a competitive compensation and benefits package. Salary range for this role is $190k - $206k annual, base plus incentive, with factors such as location affecting final compensation. On-site collaboration is prioritized in most roles, with flexibilities noted in postings. Employment may require COVID-19 vaccination proof where applicable and accommodations as required by law.
Equal Opportunity Employer : Becton, Dickinson and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, sexual orientation, gender identity or expression, genetics, disability, veteran status, and other legally-protected characteristics.
Location : USA IL - Vernon Hills; USA MO - St Louis
For more information about BD, please visit the Careers site. This job posting may include additional details and requirements as needed.
#J-18808-Ljbffr