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MedStar Health’s Washington Hospital Center

Team Leader Patient Transport

MedStar Health’s Washington Hospital Center, Washington, District of Columbia, us, 20022

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General Summary of Position

Is responsible for providing high-quality patient service, and clinical support throughout the Perioperative continuum. Supervises the daily operation of all transportation services at MSCL. Assesses, plans, and coordinates transportation services for patients. Assists with room/bay turnovers in the QRs, Procedure Rooms, and Preop/PACU. Assists the supply chain staff by unpacking deliveries of supplies, restocking fluids and blanket warmers, takes dirty laundry to soiled linen room. Primary Duties and Responsibilities

Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations. Acts as department liaison/point person for patient transport. Establishes and maintains communication within the department. Maintains ongoing communication with the perioperative continuum to review programs, provide feedback, discuss new developments, and exchange information. Ensures the delivery of quality services for patients and in areas of operations. Exhibits working knowledge and expertise of current policies and procedures and consults with associates concerning interpretation and administration of such. Manages and coordinates daily activities regarding transporting of patients with workload requirements and available personnel. Assists with ensuring equipment is in proper working condition. Responsible for maintenance of department facilities in a condition to promote efficiency and the health, comfort, and safety of patients and staff. Reports malfunctioning or safety hazards of transport equipment. Participates in multi-disciplinary quality and service improvement teams. Minimum Qualifications

Education

High School Diploma or GED required Knowledge of employee relations issues preferred Experience

1-2 years experience in a multi-specialty environment required Licenses and Certifications

CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required Additional unit/specialty certifications may vary by department or business unit. Knowledge, Skills, and Abilities

Demonstrates positive customer service skills. Good interpersonal and communication skills. Demonstrates astute awareness of the patient population/needs in which he/she interacts. Knowledge and proficiency of vocera and walkie talkie. Verbal and written communication skills. Must be dependable. This position has a hiring range of $18 - $28.73

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