AACI (Asian Americans for Community Involvement)
Case Manager ECM
AACI (Asian Americans for Community Involvement), San Jose, California, United States, 95199
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Case Manager ECM
role at
AACI (Asian Americans for Community Involvement)
The ECM Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.
Job Purpose The ECM Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.
Duties And Responsibilities
Engages and enrolls community members eligible for ECM per care plan protocols
Assesses client need areas
Develops an individualized care plan with each client that is updated as needed
Coordinates care for clients with a multidisciplinary clinical team and outside agencies
Facilitates referral linkages to community resources and performs case management services
Assist clients with the development of social and community support systems
Develops effective working relationships with agencies, organizations and providers to advocate for clients
Documents and maintains clinical records per appropriate standards and regulations
Conducts outreach in diverse community settings
Participate in clinical supervision, consultations, and trainings
Provide translation services as needed
Complete other duties and related projects as assigned
Qualifications
Bachelor’s degree in psychology or a related field, or equivalent training and experience that would provide the ability to perform the duties described above
One year or more of case management or related experience
Familiarity with community-based resources
Excellent problem-solving and organizational skills
Understanding of cultural issues, community resources and family dynamics
Ability to communicate well with people of diverse cultural, professional, and experiential background
Ability to establish and maintain effective work relationships as part of a multidisciplinary team
Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability policies
Fluent in English and one of the Santa Clara County threshold languages (Spanish, Tagalog, Vietnamese, Mandarin, Cantonese) preferred
Trauma informed training preferred
Working conditions This job requires you to be in the community, in client’s homes, schools, social justice offices and other community partner sites as well as work in one or more of our office locations. Driving is essential to the function of this job.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to talk and hear. The employee is required to sit for long periods of time; see to utilize a computer screen; frequently use hands; and reach with hands and arms for activities such as keyboarding and driving.
Seniority level Entry level
Employment type Other
Job function Other
Industries Health and Human Services
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Case Manager ECM
role at
AACI (Asian Americans for Community Involvement)
The ECM Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.
Job Purpose The ECM Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.
Duties And Responsibilities
Engages and enrolls community members eligible for ECM per care plan protocols
Assesses client need areas
Develops an individualized care plan with each client that is updated as needed
Coordinates care for clients with a multidisciplinary clinical team and outside agencies
Facilitates referral linkages to community resources and performs case management services
Assist clients with the development of social and community support systems
Develops effective working relationships with agencies, organizations and providers to advocate for clients
Documents and maintains clinical records per appropriate standards and regulations
Conducts outreach in diverse community settings
Participate in clinical supervision, consultations, and trainings
Provide translation services as needed
Complete other duties and related projects as assigned
Qualifications
Bachelor’s degree in psychology or a related field, or equivalent training and experience that would provide the ability to perform the duties described above
One year or more of case management or related experience
Familiarity with community-based resources
Excellent problem-solving and organizational skills
Understanding of cultural issues, community resources and family dynamics
Ability to communicate well with people of diverse cultural, professional, and experiential background
Ability to establish and maintain effective work relationships as part of a multidisciplinary team
Ability to maintain a valid California driver license, current personal auto insurance, and an MVR sufficient to maintain insurability under agency auto liability policies
Fluent in English and one of the Santa Clara County threshold languages (Spanish, Tagalog, Vietnamese, Mandarin, Cantonese) preferred
Trauma informed training preferred
Working conditions This job requires you to be in the community, in client’s homes, schools, social justice offices and other community partner sites as well as work in one or more of our office locations. Driving is essential to the function of this job.
Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to talk and hear. The employee is required to sit for long periods of time; see to utilize a computer screen; frequently use hands; and reach with hands and arms for activities such as keyboarding and driving.
Seniority level Entry level
Employment type Other
Job function Other
Industries Health and Human Services
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