The Salty Donut
Description
The Salty is an artisan donut shop that focuses on chef-made, craft donuts that rotate based on seasonality. We use nothing but the highest quality ingredients and make everything in house! Naturally, we don’t use any artificial ingredients in anything we make, because, well - that’s gross! If we wouldn’t serve it to our own family, we definitely wouldn’t serve it to yours! Coffee? Yep! We serve Intelligentsia Coffee and have crafted a coffee menu that pleases all palettes. Lastly, to what makes The Salty- The Salty, is our obsession with guest service. Today’s day and age it’s so easy to get lost in your phone, lost in the madness of the world, so we try to create an environment that is an escape from that hazy life. A place that you know as a guest you’ll receive a positive consistent donut and experience each time. This obsession all starts with you. Work environment
The Salty is a fast-paced, team-oriented operation both in the back and front of the house. The primary focus of our company’s management team is to lead by example, inspire, effectively and openly communicate and be collaborative with the rest of their team. There’s no “I” @ The Salty. There’s nothing that anyone is “too qualified” to do. We’re all working with the same intentions and for the same goal, which is to make The Salty not only the most delicious donut shop around, but also a benchmark in the F&B industry when it comes to experiential food and beverage. Ambitious? You bet! Impossible? Nope! - Now let’s get to work and absolutely CRUSH it! What we offer
Schedule flexibility - Store Managers are scheduled to work 45-50 hours per week Competitive salary plus quarterly bonus 6 weeks Paid parental leave Health, dental and vision benefit plan options for full-time team members Matching Health Savings Account Matching 401(k) and Roth Retirement plans Company paid life insurance team member Assistance Programs Pet Insurance 40% off all merchandise, donut and coffee orders, and catering Friends and family discount Anniversary Program Generous PTO, Sick Time and Well-Being Time off Growth and development opportunities in a rapidly growing company About you
4+ years experience in a management capacity in hospitality and/or food & beverage Managed and developed 10+ team members per shift Experience in Food Safety + Planning • Food Safety Certification required or ability to obtain within first 90 days of employment (ServSafe Manager’s Certification) Comfortable working in a fast-paced environment, directing teams and ability to remain calm under pressure P&L, COGS, Understanding Budgets, financial Planning and Strategy, Labor/Scheduling, Training & Team Development Experience with off site catering is a plus Hiring, training and scheduling a catering team to maximize sales opportunities and connections in the community Ability to coordinate multiple tasks such as food, beverage + labor cost while maintaining required standards of operation in daily restaurant activities Must possess excellent communication skills for dealing with diverse staff Coachable: actively looks for feedback to grow and improve Ability to coach in a positive, fair and discreet manner for team members to grow and improve Accepts accountability (no blame) for job performance, strives for constant improvement in areas of opportunity, solution oriented, able to turn “problems” into opportunities for positive results Self-starters: takes initiative, thinks of the big picture, relays store needs and communicates with the team Hospitality and guest service-oriented: Passion for the guest experience, service driven Innovative and creative by finding ways to increase opportunities to positively impact business Can manage multiple projects, delegates freely with quality Proficient computer skills in the Microsoft Office suite Personal characteristics - action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity Belief in and passion for The Salty’s core values Ability to work weekends and holidays Your responsibilities at The Salty
Leadership Responsibilities:
A positive attitude; Maintaining professionalism in the workplace; Modeling desired behavior for your team; Balancing guest service and camaraderie within the company Guest Interaction : Mastering the art of knowing your guests; assisting guests in a happy, positive, genuine way; checking in on guests; anticipating needs; scheduling appropriately for store business and catering opportunities Attendance : Maintaining consistent attendance and punctuality; upholding attendance policies; holding team accountable Your people : Develop a team by identifying talent, building skill sets through training, and growing future leaders; check-ins, 1:1s, performance reviews; cross-training FOH and BOH; managing FOH and BOH team members; creating a culture of positive vibes; empowering your team; building trust Your store : Treating the store as your home; regularly tasting all products; ensuring training on menu Catering : Hiring and training catering team; scheduling for events Problem Solving : Wear many hats; address issues before they become problems; creative thinking and good judgment Administrative Responsibilities:
Scheduling FOH and BOH; managing budgets and coverage; ensuring coverage for days off; scheduling leadership on holidays and events Ordering : Inventory and store ordering; ensuring pars; packaging supplies; store office and maintenance supplies; beverages; coffee + tea Store : Opening and closing the store; cash handling and deposits; alarm handling; tips distribution Uniforms : Ensuring proper uniforms and distribution Repairs/Maintenance/Cleanliness : The store is your home; ensure repairs Guest issues : Escalated issues handled by the on-duty manager; turning negative experiences into positives Store printed menus : Downloading and printing updated menus weekly Catering & pre-orders : On-duty manager ensures orders are packed and delivered on time; train catering team Budget : Weekly COGS reporting; labor percentage; controllable expenses; drive guest satisfaction; continuous improvement Hiring/Onboarding : Recruiting, interviewing and hiring; onboarding all team members Training : Proper training; follow-up to ensure capability Performance / Accountability : Hourly performance reviews; coaching; documentation; accountability to policies; 1:1s and annual reviews; reward team Programs/Applications POS : Operate POS; accuracy; opening/closing checklists; communication platforms; Zenput; list completions Other duties as assigned
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The Salty is an artisan donut shop that focuses on chef-made, craft donuts that rotate based on seasonality. We use nothing but the highest quality ingredients and make everything in house! Naturally, we don’t use any artificial ingredients in anything we make, because, well - that’s gross! If we wouldn’t serve it to our own family, we definitely wouldn’t serve it to yours! Coffee? Yep! We serve Intelligentsia Coffee and have crafted a coffee menu that pleases all palettes. Lastly, to what makes The Salty- The Salty, is our obsession with guest service. Today’s day and age it’s so easy to get lost in your phone, lost in the madness of the world, so we try to create an environment that is an escape from that hazy life. A place that you know as a guest you’ll receive a positive consistent donut and experience each time. This obsession all starts with you. Work environment
The Salty is a fast-paced, team-oriented operation both in the back and front of the house. The primary focus of our company’s management team is to lead by example, inspire, effectively and openly communicate and be collaborative with the rest of their team. There’s no “I” @ The Salty. There’s nothing that anyone is “too qualified” to do. We’re all working with the same intentions and for the same goal, which is to make The Salty not only the most delicious donut shop around, but also a benchmark in the F&B industry when it comes to experiential food and beverage. Ambitious? You bet! Impossible? Nope! - Now let’s get to work and absolutely CRUSH it! What we offer
Schedule flexibility - Store Managers are scheduled to work 45-50 hours per week Competitive salary plus quarterly bonus 6 weeks Paid parental leave Health, dental and vision benefit plan options for full-time team members Matching Health Savings Account Matching 401(k) and Roth Retirement plans Company paid life insurance team member Assistance Programs Pet Insurance 40% off all merchandise, donut and coffee orders, and catering Friends and family discount Anniversary Program Generous PTO, Sick Time and Well-Being Time off Growth and development opportunities in a rapidly growing company About you
4+ years experience in a management capacity in hospitality and/or food & beverage Managed and developed 10+ team members per shift Experience in Food Safety + Planning • Food Safety Certification required or ability to obtain within first 90 days of employment (ServSafe Manager’s Certification) Comfortable working in a fast-paced environment, directing teams and ability to remain calm under pressure P&L, COGS, Understanding Budgets, financial Planning and Strategy, Labor/Scheduling, Training & Team Development Experience with off site catering is a plus Hiring, training and scheduling a catering team to maximize sales opportunities and connections in the community Ability to coordinate multiple tasks such as food, beverage + labor cost while maintaining required standards of operation in daily restaurant activities Must possess excellent communication skills for dealing with diverse staff Coachable: actively looks for feedback to grow and improve Ability to coach in a positive, fair and discreet manner for team members to grow and improve Accepts accountability (no blame) for job performance, strives for constant improvement in areas of opportunity, solution oriented, able to turn “problems” into opportunities for positive results Self-starters: takes initiative, thinks of the big picture, relays store needs and communicates with the team Hospitality and guest service-oriented: Passion for the guest experience, service driven Innovative and creative by finding ways to increase opportunities to positively impact business Can manage multiple projects, delegates freely with quality Proficient computer skills in the Microsoft Office suite Personal characteristics - action oriented, self-motivated, positive and humble attitude, service-focused, flexible, fun-loving personality, and ethical with a high degree of integrity Belief in and passion for The Salty’s core values Ability to work weekends and holidays Your responsibilities at The Salty
Leadership Responsibilities:
A positive attitude; Maintaining professionalism in the workplace; Modeling desired behavior for your team; Balancing guest service and camaraderie within the company Guest Interaction : Mastering the art of knowing your guests; assisting guests in a happy, positive, genuine way; checking in on guests; anticipating needs; scheduling appropriately for store business and catering opportunities Attendance : Maintaining consistent attendance and punctuality; upholding attendance policies; holding team accountable Your people : Develop a team by identifying talent, building skill sets through training, and growing future leaders; check-ins, 1:1s, performance reviews; cross-training FOH and BOH; managing FOH and BOH team members; creating a culture of positive vibes; empowering your team; building trust Your store : Treating the store as your home; regularly tasting all products; ensuring training on menu Catering : Hiring and training catering team; scheduling for events Problem Solving : Wear many hats; address issues before they become problems; creative thinking and good judgment Administrative Responsibilities:
Scheduling FOH and BOH; managing budgets and coverage; ensuring coverage for days off; scheduling leadership on holidays and events Ordering : Inventory and store ordering; ensuring pars; packaging supplies; store office and maintenance supplies; beverages; coffee + tea Store : Opening and closing the store; cash handling and deposits; alarm handling; tips distribution Uniforms : Ensuring proper uniforms and distribution Repairs/Maintenance/Cleanliness : The store is your home; ensure repairs Guest issues : Escalated issues handled by the on-duty manager; turning negative experiences into positives Store printed menus : Downloading and printing updated menus weekly Catering & pre-orders : On-duty manager ensures orders are packed and delivered on time; train catering team Budget : Weekly COGS reporting; labor percentage; controllable expenses; drive guest satisfaction; continuous improvement Hiring/Onboarding : Recruiting, interviewing and hiring; onboarding all team members Training : Proper training; follow-up to ensure capability Performance / Accountability : Hourly performance reviews; coaching; documentation; accountability to policies; 1:1s and annual reviews; reward team Programs/Applications POS : Operate POS; accuracy; opening/closing checklists; communication platforms; Zenput; list completions Other duties as assigned
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