Gilbane Building Company
Overview
Quality Director is responsible for leading and managing the quality assurance strategy across all field operations. This role ensures construction practices meet or exceed industry standards, client expectations, and regulatory requirements. The ideal candidate will be a strategic leader with deep expertise in field quality, construction methodologies, and continuous improvement. The Director of Quality develops strategies that integrate quality with safety, productivity, and profitability. They will report to the Director of Field Operations and collaborate with Operations Managers and project teams to execute the company's strategic objectives and serves as the functional leader for the execution of field quality standards for the company. The job could be located anywhere there is a major Gilbane Building Company office in the continental United States. Responsibilities
Develop and implement a comprehensive field quality management system across all projects Establish and monitor key performance indicators (KPIs) to evaluate and enhance field quality Provide technical reviews, lead root cause analysis and drive corrective action for field-related quality issues Conduct regular site visits to assess quality practices and ensure compliance with specifications, codes, and safety standards Collaborate with project managers, superintendents, and trade contractors to enforce quality protocols Operationalize the quality program to ensure consistent implementation company-wide Provide centralized corporate oversight and direction for all site-based quality programs Design and deliver training programs for field personnel on quality standards, inspection techniques, and continuous improvement; incorporate company’s operational procedures and software tools into the quality program Establish a network of Subject Matter Experts (SMEs) to reinforce the quality program across critical technical disciplines including building envelope, roofing systems, fire protection, water mitigation systems, etc. Build and maintain partnerships with suppliers and vendors to deliver technical support, optimize design solutions, conduct training, and contribute expert insights Develop and administer standardized procedures for conducting quality inspections Identify and coordinate quality activities with safe practices Establishes and enforces quality control standards to ensure construction projects meet or exceed industry standards and client expectations Assess quality-related risks and hazards in construction projects and devise mitigation strategies to reduce potential impacts; collaborate with insurance and legal teams to evaluate contractual, legal, and additional risk mitigation tools Foster a culture of continuous learning, innovation, accountability and excellence; drive employee engagement Provide leadership, guidance, and mentorship to field employees to promote professional growth Foster a positive and inclusive work environment to motivate and engage team members Key Competencies
Build High Performing Teams – Attract, select, develop, recognize, and retain talented individuals; motivate and discipline to maximize performance Drive Team Accountability – Determine priorities, delegate work, monitor progress; establish measures to assess impact, quality and timeliness Coach and Develop Others – Provide feedback and development guidance to help others excel Leverage Business Insights – Understand industry trends, local market conditions, and business model to create competitive advantage Deploy a Strategic Mindset – Consider long-term opportunities and risks with a broad perspective Display Emotional Intelligence – Recognize feelings and manage emotions in oneself and others Qualifications
Experience/Education: Bachelor’s degree in business administration, construction management, engineering or related field 15+ years in the construction industry or related field, with a focus on field operations and building envelope systems Or equivalent combination of education and experience Certifications such as ASQ CQE, Lean Six Sigma, or similar are highly desirable Knowledge, Skills & Abilities: Proven experience in a senior leadership role in the construction industry Strong strategic planning and problem-solving skills Excellent leadership, communication, and interpersonal skills Ability to build and maintain positive relationships In-depth knowledge of quality standards and industry best practices Knowledge of relevant laws, regulations, and compliance standards Knowledge in building envelope systems and water infiltration mitigation strategies Salary to be determined based on geographic location, skills, education, and experience, plus internal equity and team alignment. The pay ranges from $137,000.00 - $205,000.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package including health and welfare benefits and a profit-sharing/401k plan. A pre-employment substance abuse test is required. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters:
Gilbane does not accept unsolicited resumes from agencies. Do not forward unsolicited resumes to our jobs alias, website, or Gilbane employees. Gilbane will not pay fees for unsolicited resumes. Unsolicited resumes will be considered property of Gilbane.
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Quality Director is responsible for leading and managing the quality assurance strategy across all field operations. This role ensures construction practices meet or exceed industry standards, client expectations, and regulatory requirements. The ideal candidate will be a strategic leader with deep expertise in field quality, construction methodologies, and continuous improvement. The Director of Quality develops strategies that integrate quality with safety, productivity, and profitability. They will report to the Director of Field Operations and collaborate with Operations Managers and project teams to execute the company's strategic objectives and serves as the functional leader for the execution of field quality standards for the company. The job could be located anywhere there is a major Gilbane Building Company office in the continental United States. Responsibilities
Develop and implement a comprehensive field quality management system across all projects Establish and monitor key performance indicators (KPIs) to evaluate and enhance field quality Provide technical reviews, lead root cause analysis and drive corrective action for field-related quality issues Conduct regular site visits to assess quality practices and ensure compliance with specifications, codes, and safety standards Collaborate with project managers, superintendents, and trade contractors to enforce quality protocols Operationalize the quality program to ensure consistent implementation company-wide Provide centralized corporate oversight and direction for all site-based quality programs Design and deliver training programs for field personnel on quality standards, inspection techniques, and continuous improvement; incorporate company’s operational procedures and software tools into the quality program Establish a network of Subject Matter Experts (SMEs) to reinforce the quality program across critical technical disciplines including building envelope, roofing systems, fire protection, water mitigation systems, etc. Build and maintain partnerships with suppliers and vendors to deliver technical support, optimize design solutions, conduct training, and contribute expert insights Develop and administer standardized procedures for conducting quality inspections Identify and coordinate quality activities with safe practices Establishes and enforces quality control standards to ensure construction projects meet or exceed industry standards and client expectations Assess quality-related risks and hazards in construction projects and devise mitigation strategies to reduce potential impacts; collaborate with insurance and legal teams to evaluate contractual, legal, and additional risk mitigation tools Foster a culture of continuous learning, innovation, accountability and excellence; drive employee engagement Provide leadership, guidance, and mentorship to field employees to promote professional growth Foster a positive and inclusive work environment to motivate and engage team members Key Competencies
Build High Performing Teams – Attract, select, develop, recognize, and retain talented individuals; motivate and discipline to maximize performance Drive Team Accountability – Determine priorities, delegate work, monitor progress; establish measures to assess impact, quality and timeliness Coach and Develop Others – Provide feedback and development guidance to help others excel Leverage Business Insights – Understand industry trends, local market conditions, and business model to create competitive advantage Deploy a Strategic Mindset – Consider long-term opportunities and risks with a broad perspective Display Emotional Intelligence – Recognize feelings and manage emotions in oneself and others Qualifications
Experience/Education: Bachelor’s degree in business administration, construction management, engineering or related field 15+ years in the construction industry or related field, with a focus on field operations and building envelope systems Or equivalent combination of education and experience Certifications such as ASQ CQE, Lean Six Sigma, or similar are highly desirable Knowledge, Skills & Abilities: Proven experience in a senior leadership role in the construction industry Strong strategic planning and problem-solving skills Excellent leadership, communication, and interpersonal skills Ability to build and maintain positive relationships In-depth knowledge of quality standards and industry best practices Knowledge of relevant laws, regulations, and compliance standards Knowledge in building envelope systems and water infiltration mitigation strategies Salary to be determined based on geographic location, skills, education, and experience, plus internal equity and team alignment. The pay ranges from $137,000.00 - $205,000.00 plus benefits and retirement program. Gilbane offers an excellent total compensation package including health and welfare benefits and a profit-sharing/401k plan. A pre-employment substance abuse test is required. Gilbane is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration without regard to age, color, national origin, race, religion, sex, sexual orientation, gender identity, protected veteran status, or disability status. Note to Recruiters:
Gilbane does not accept unsolicited resumes from agencies. Do not forward unsolicited resumes to our jobs alias, website, or Gilbane employees. Gilbane will not pay fees for unsolicited resumes. Unsolicited resumes will be considered property of Gilbane.
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