NAPA Auto Parts
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Assistant Store Manager
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NAPA Auto Parts Job Description
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. This is the right opportunity for you if you: Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability Provide daily leadership and create and sustain a culture of employee engagement Partner with teammates to drive company-owned store initiatives Care about people and profit Lead a successful team, support the store manager, and manage in a fast-paced retail environment Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while pursuing continuous improvement in processes and procedures Grow customer relationships and assist with sales/service questions to ensure a positive experience in-store and by phone Qualifications
High school diploma or equivalent. Technical or trade school courses or degree completion Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn all things automotive Passion for delivering customer care and building long-term relationships Thrive in a fast-paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60 lbs in some situations Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership (preferred) Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management (preferred) Customer-centric approach (external/internal) ASE Certifications (preferred) NAPA Know How (preferred) This position offers an hourly pay of $15.49. Many hourly positions have pay progression with a set starting rate and top end within 12 months of hire. The starting rate for other positions will be based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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Assistant Store Manager
role at
NAPA Auto Parts Job Description
Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. This is the right opportunity for you if you: Responsibilities
Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability Provide daily leadership and create and sustain a culture of employee engagement Partner with teammates to drive company-owned store initiatives Care about people and profit Lead a successful team, support the store manager, and manage in a fast-paced retail environment Manage store operations to maximize sales, profits and customer service Build, coach, train and engage crew to deliver superior levels of customer care and business results Inventory protection, asset management, operational and safety issues Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas Drive NAPA operational and marketing programs while pursuing continuous improvement in processes and procedures Grow customer relationships and assist with sales/service questions to ensure a positive experience in-store and by phone Qualifications
High school diploma or equivalent. Technical or trade school courses or degree completion Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn all things automotive Passion for delivering customer care and building long-term relationships Thrive in a fast-paced and complex environment Knowledge of cataloging and/or inventory management systems Ability to lift 60 lbs in some situations Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership (preferred) Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management (preferred) Customer-centric approach (external/internal) ASE Certifications (preferred) NAPA Know How (preferred) This position offers an hourly pay of $15.49. Many hourly positions have pay progression with a set starting rate and top end within 12 months of hire. The starting rate for other positions will be based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process. GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
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