Head of Legal Operations (Remote) Job at Disability Solutions in Charleston

We are seeking a strategic Senior Director of Payment Operations to lead the design, deployment, and maintenance of our complex payment processing infrastructure. You will lead cross-functional teams, drive innovation in payment technologies, and ensure compliance with industry standards and regulations. Team Leadership: Lead, manage and mentor a high-performing team of IT and operations professionals, fostering a culture of accountability, innovation, and continuous improvement. Strategic Leadership: Define and execute the long-term vision for payment operations, aligning with business goals and emerging industry trends. Align system architecture to enterprise roadmaps, drive deployment, and ensure maintenance of high-availability, low-latency payment platforms. Operational Excellence: Ensure 24/7 uptime and performance of payment systems, including transaction routing, settlement, reconciliation, and fraud prevention. Vendor & Partner Management: Collaborate with external payment processors, card networks, and financial institutions to optimize transaction flows and resolve issues. Compliance & Risk Management: Ensure adherence to PCI-DSS, SOX SOC1/SOC2, GDPR, and other regulatory requirements. Partner with Cyber Security and Legal teams to manage and mitigate risk. Data-Driven Decision Making: Leverage analytics and KPIs to monitor system health, identify trends, and drive operational improvements toward strategic and business unit goals. 15+ years of experience designing, deploying, and maintaining complex payment processing infrastructure and operations. ~10+ years of hands-on experience in the payments industry, including card processing, ACH, real-time payments, and digital wallets. ~8+ years of progressively responsible people management experience, including leading large, distributed teams. ~ Demonstrated passion for continuous improvement. ~ Deep understanding of payment gateways, acquiring and issuing systems, tokenization, modern payment platforms and fraud detection technologies. Familiarity with cloud-native architectures (AWS, GCP, or Azure), microservices, and DevOps practices. Familiarity with lean-agile practices, technical application management and operating teams at scale. Strong grasp of transaction lifecycle, settlement processes, and reconciliation systems. Deep experience delivering PCI compliant platforms and services. ​ Excellent communication skills with the ability to translate complex technical concepts into business terms. Experience in the nonprofit space, Donor advised funds, gift management, et cetera. Experience at a leading payment processor, fintech, or financial institution (e.g., PayPal/Venmo, Visa, Mastercard, Stripe, Square). Experience with international payment systems and international transactions. Stay up to date on everything Blackbaud, follow us on Linkedin , Twitter , Instagram , Facebook and YouTube ​ Blackbaud is a remote-first company which embraces a flexible remote work culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. Recruitment Fraudulent Alert:   Your personal information and online safety as a candidate mean a lot to us! At Blackbaud and our portfolio of companies, recruiters only direct candidates to apply through our official careers page at    or our official LinkedIn page. Recruiters will never request payments, ask for financial account information or sensitive information like social security numbers, or conduct interviews via Skype. Medical, dental, and vision insurance ~ Remote-first workforce ~Flexible paid time off ~ Opportunities to connect to build community and belonging ~ Pet insurance, legal and identity protection ~ Tuition reimbursement program