State of North Carolina
Correctional Case Manager
State of North Carolina, Wilmington, North Carolina, United States, 28412
Salary:
$35,984.00 - $62,971.00 Annually Location :
Harnett County, NC Job Type:
Permanent Full-Time Job Number:
25-11435 INST18 60065398 Department:
Adult Correction Division:
Operations Opening Date:
09/29/2025 Closing Date:
10/3/2025 5:00 PM Eastern Job Class Title:
Correctional Case Manager Position Number:
60065398 Section:
Institutions Salary Grade:
NC07
Description of Work Reporting to the Correctional Programs Supervisor, this position will carry a caseload of male medium custody level offenders which involves supportive counseling, answering and following up on questions and problems, and making recommendations to the classification committee. Job responsibilities include, but are not limited to, the following: Assisting in major dynamic programs or coordinating major specialized programs for the rehabilitation of offenders such as offender work assignments, work release, education, or recreation; as well as transition planning and coordinating. Working under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive. Conducting continuous visual and audio surveillance of assigned work area. Operating various office machines accurately. Preparing written reports and forms reflecting accurate information reviewed from various sources. Demonstrating and instructing offenders in the proper and safe use of tools, equipment, and supplies. Reviewing, analyzing, and evaluating various documents and behavioral data gathered from interviews, written documentation, and personal observations. Performing crisis intervention and routine counseling, to include suicide prevention. This is a full-time position (40 hours per week) with State Benefits. Note to Current State Employees:
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result. About Harnett Correctional Institution: Harnett Correctional Institution is located in Lillington, North Carolina and houses up to 988 male offenders in a medium custody facility. Knowledge, Skills and Abilities / Competencies Effective July 01, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants. Management Preferences:
Knowledge of supportive counseling techniques Minimum Education and Experience Requirements Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See
https://oshr.nc.gov/experience-guide
for details.
Associate's degree in Criminal Justice, Human Services, Recreation, or a related field from an appropriately accredited institution Or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Adult Correction Or An equivalent combination of training and experience.
Necessary Special Qualifications: MUST
be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission. Supplemental and Contact Information Come Join Us To Make A Difference! Department of Adult Correction
is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance and Accreditation, Comprehensive Health Services, Internal Affairs and Intelligence Operations, Post-Release Supervision and Parole Commission, and Rehabilitation & Reentry. The Division of Institutions
employs over 19,000 staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody. The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions Per NC General Statute 143B-972.1
,
applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI's Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service ("RAP Back") This is in addition to submitting fingerprints during the application process. If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Lyndsey Schrier at (910) 944-2359. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (Information should be provided in the appropriate areas, to include the following: Education - including High School, Work Experience - each position should be listed separately, Certificates and Licenses Skills and Additional Information) I acknowledge the requirement.
Yes, I understand and have fully completed all requirements
02
Which of the following is the highest level of education you have COMPLETED?
High School Diploma GED certificate Some college Associate's Degree Bachelor's Degree Master's Degree or higher
03
If you have an Associate's degree or higher, please indicate your specific major(s). If you do not have a degree, type "N/A." 04
If you have knowledge of supportive counseling techniques, please briefly describe this knowledge. If you do not, please type "N/A." 05
Have you ever been convicted of an offense against the law other than a minor traffic violation? (A conviction does not mean you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the position for which you are applying.)
Yes No
06
If you answered "yes" that you have been convicted of an offense against the law other than a minor traffic violation, please explain the nature of the conviction and the date. If you answered "no," type "N/A." 07
Did you get personalized career search assistance from the JoinNC initiative for displaced workers?
Yes No
Required Question
$35,984.00 - $62,971.00 Annually Location :
Harnett County, NC Job Type:
Permanent Full-Time Job Number:
25-11435 INST18 60065398 Department:
Adult Correction Division:
Operations Opening Date:
09/29/2025 Closing Date:
10/3/2025 5:00 PM Eastern Job Class Title:
Correctional Case Manager Position Number:
60065398 Section:
Institutions Salary Grade:
NC07
Description of Work Reporting to the Correctional Programs Supervisor, this position will carry a caseload of male medium custody level offenders which involves supportive counseling, answering and following up on questions and problems, and making recommendations to the classification committee. Job responsibilities include, but are not limited to, the following: Assisting in major dynamic programs or coordinating major specialized programs for the rehabilitation of offenders such as offender work assignments, work release, education, or recreation; as well as transition planning and coordinating. Working under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive. Conducting continuous visual and audio surveillance of assigned work area. Operating various office machines accurately. Preparing written reports and forms reflecting accurate information reviewed from various sources. Demonstrating and instructing offenders in the proper and safe use of tools, equipment, and supplies. Reviewing, analyzing, and evaluating various documents and behavioral data gathered from interviews, written documentation, and personal observations. Performing crisis intervention and routine counseling, to include suicide prevention. This is a full-time position (40 hours per week) with State Benefits. Note to Current State Employees:
State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result. About Harnett Correctional Institution: Harnett Correctional Institution is located in Lillington, North Carolina and houses up to 988 male offenders in a medium custody facility. Knowledge, Skills and Abilities / Competencies Effective July 01, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants. Management Preferences:
Knowledge of supportive counseling techniques Minimum Education and Experience Requirements Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See
https://oshr.nc.gov/experience-guide
for details.
Associate's degree in Criminal Justice, Human Services, Recreation, or a related field from an appropriately accredited institution Or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Adult Correction Or An equivalent combination of training and experience.
Necessary Special Qualifications: MUST
be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission. Supplemental and Contact Information Come Join Us To Make A Difference! Department of Adult Correction
is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance and Accreditation, Comprehensive Health Services, Internal Affairs and Intelligence Operations, Post-Release Supervision and Parole Commission, and Rehabilitation & Reentry. The Division of Institutions
employs over 19,000 staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody. The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to the education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications. Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions Per NC General Statute 143B-972.1
,
applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI's Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service ("RAP Back") This is in addition to submitting fingerprints during the application process. If you were ever charged with a criminal offense at some point in your life, you will be required to provide certified and true copies of warrant(s) and judgment(s) for each offense (other than a minor traffic violation) as a condition of employment, even if documentation and charges have previously been reported to this agency.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact Lyndsey Schrier at (910) 944-2359. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments:
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
In order to receive credit for the supplemental questions in which you answered yes, you must provide supporting information within the body of the application to support your answer. Your application should also reflect all education and all professional work experience acquired including high school and all degrees. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. (Information should be provided in the appropriate areas, to include the following: Education - including High School, Work Experience - each position should be listed separately, Certificates and Licenses Skills and Additional Information) I acknowledge the requirement.
Yes, I understand and have fully completed all requirements
02
Which of the following is the highest level of education you have COMPLETED?
High School Diploma GED certificate Some college Associate's Degree Bachelor's Degree Master's Degree or higher
03
If you have an Associate's degree or higher, please indicate your specific major(s). If you do not have a degree, type "N/A." 04
If you have knowledge of supportive counseling techniques, please briefly describe this knowledge. If you do not, please type "N/A." 05
Have you ever been convicted of an offense against the law other than a minor traffic violation? (A conviction does not mean you cannot be hired. The offense and how recently you were convicted will be evaluated in relation to the position for which you are applying.)
Yes No
06
If you answered "yes" that you have been convicted of an offense against the law other than a minor traffic violation, please explain the nature of the conviction and the date. If you answered "no," type "N/A." 07
Did you get personalized career search assistance from the JoinNC initiative for displaced workers?
Yes No
Required Question