Pennant
Director of Clinical Excellence - Home Health & Hospice
Pennant, Eagle, Idaho, United States, 83616
Why Join Us?
Something else that sets us apart from other companies is the quality of our most valuable resources - our people! We are dedicated to living out our culture as defined by our core values, " CAPLICO ":
Customer Second - We prioritize and support our team so they can deliver exceptional care. Accountability - Own your work and outcomes. Passion for Learning - Grow continuously with curiosity and culture. Love One Another - Build authentic, respectful, and trusting relationships. Intelligent Risk Taking - Innovate and challenge the status quo. Celebrate - Recognize the small wins, they add up! Ownership - Be the CEO of your role. Make a Difference in Home Health & Hospice
Under the direct supervision of the Cornerstone Portfolio President and the Cornerstone VP of Clinical Operations (VPCO), the Director of Clinical Excellence (DCE) will support clinical operations excellence across the portfolio, collaborating with other leaders within Cornerstone. The DCE will be instrumental in creating best practice guides, tools, and resources to facilitate improved and more consistent adoption of best practices across Cornerstone. The DCE is a highly organized and deadline-driven individual who is passionate about simplifying the needs of the field. Collaborative and detail-oriented, the DCE works to create simple solutions to complex problems by collaborating with field leaders, resources, and the service center to provide ready-to-adopt best practice strategies for field implementation.
What You'll Do
Provide high-level leadership and strategic direction in the development of hospice clinical programs, policies, and practices that ensure compliance with state and federal regulations. Lead efforts to improve clinical quality, safety, risk management, infection control, and patient outcomes across multiple locations. Work closely with clinical leaders to ensure agencies are survey-ready, offering tools, resources, and training to foster operational readiness and compliance. Partner with leadership teams to develop and implement performance improvement initiatives, track clinical and operational data, and refine processes to achieve consistently high standards of care. Direct the coordination and creation of educational programs that enhance staff competency, new hire orientation, and ongoing training initiatives, ensuring clinical teams are always equipped to meet the latest regulatory and clinical standards. Compile and analyze clinical quality data to identify trends and implement improvement strategies. Report on patient care, safety, risk management, infection control, and customer satisfaction to drive decision-making and improvements. Stay up to date with evolving healthcare regulations (e.g., Value-Based Purchasing, PDGM, quality measures) and ensure that the organization remains compliant. Travel 2-3 days a week, either planned or flexible.
What We're Looking For
Licensure as Registered Nurse or related licensed discipline (e.g. PT/OT/ST, etc.) A minimum of five years of experience in Hospice is highly preferred. Understanding of the legal and regulatory framework governing the hospice industry Ability to work with all levels of management on all aspects of clinical services Verbal and written communication skills are essential for explaining complex and/or confidential information. Time management and organizational skills are essential for managing multiple projects, prioritizing workloads effectively, planning for agency leaders to meet deadlines and goals, and working independently to respond to day-to-day functional needs. Demonstrated ability to interact effectively with employees. Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. Software skills, including the use of Microsoft Office software and web-based applications.
Location:
Eagle, ID, California, or Washington Travel:
Approx. Up to 50% or 26 weeks | Full-Time
Compensation:
$90,000-$140,000
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Additional Benefits:
True Work-Life balance - We believe in taking care of yourself before you take care of others! Full benefits package (medical, dental, vision, 401(k) with match) Paid time off, holiday pay, and professional development Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success.
About Pennant Services
We support over 180 home health, hospice, senior living, and home care operations across 14 states. Our Service Center model empowers local leadership while providing centralized clinical, legal, HR, IT, and compliance support to help ensure high-quality care.
www.pennantgroup.com
Pennant Service Center
1675 E. Riverside Drive, #150
Eagle, ID 83616
#Hybrid
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.
Something else that sets us apart from other companies is the quality of our most valuable resources - our people! We are dedicated to living out our culture as defined by our core values, " CAPLICO ":
Customer Second - We prioritize and support our team so they can deliver exceptional care. Accountability - Own your work and outcomes. Passion for Learning - Grow continuously with curiosity and culture. Love One Another - Build authentic, respectful, and trusting relationships. Intelligent Risk Taking - Innovate and challenge the status quo. Celebrate - Recognize the small wins, they add up! Ownership - Be the CEO of your role. Make a Difference in Home Health & Hospice
Under the direct supervision of the Cornerstone Portfolio President and the Cornerstone VP of Clinical Operations (VPCO), the Director of Clinical Excellence (DCE) will support clinical operations excellence across the portfolio, collaborating with other leaders within Cornerstone. The DCE will be instrumental in creating best practice guides, tools, and resources to facilitate improved and more consistent adoption of best practices across Cornerstone. The DCE is a highly organized and deadline-driven individual who is passionate about simplifying the needs of the field. Collaborative and detail-oriented, the DCE works to create simple solutions to complex problems by collaborating with field leaders, resources, and the service center to provide ready-to-adopt best practice strategies for field implementation.
What You'll Do
Provide high-level leadership and strategic direction in the development of hospice clinical programs, policies, and practices that ensure compliance with state and federal regulations. Lead efforts to improve clinical quality, safety, risk management, infection control, and patient outcomes across multiple locations. Work closely with clinical leaders to ensure agencies are survey-ready, offering tools, resources, and training to foster operational readiness and compliance. Partner with leadership teams to develop and implement performance improvement initiatives, track clinical and operational data, and refine processes to achieve consistently high standards of care. Direct the coordination and creation of educational programs that enhance staff competency, new hire orientation, and ongoing training initiatives, ensuring clinical teams are always equipped to meet the latest regulatory and clinical standards. Compile and analyze clinical quality data to identify trends and implement improvement strategies. Report on patient care, safety, risk management, infection control, and customer satisfaction to drive decision-making and improvements. Stay up to date with evolving healthcare regulations (e.g., Value-Based Purchasing, PDGM, quality measures) and ensure that the organization remains compliant. Travel 2-3 days a week, either planned or flexible.
What We're Looking For
Licensure as Registered Nurse or related licensed discipline (e.g. PT/OT/ST, etc.) A minimum of five years of experience in Hospice is highly preferred. Understanding of the legal and regulatory framework governing the hospice industry Ability to work with all levels of management on all aspects of clinical services Verbal and written communication skills are essential for explaining complex and/or confidential information. Time management and organizational skills are essential for managing multiple projects, prioritizing workloads effectively, planning for agency leaders to meet deadlines and goals, and working independently to respond to day-to-day functional needs. Demonstrated ability to interact effectively with employees. Ability to anticipate and identify problems and use sound judgment and fact-based analysis to develop effective and efficient solutions. Software skills, including the use of Microsoft Office software and web-based applications.
Location:
Eagle, ID, California, or Washington Travel:
Approx. Up to 50% or 26 weeks | Full-Time
Compensation:
$90,000-$140,000
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Additional Benefits:
True Work-Life balance - We believe in taking care of yourself before you take care of others! Full benefits package (medical, dental, vision, 401(k) with match) Paid time off, holiday pay, and professional development Your voice matters! - Work with other passionate and high-achieving leaders who care deeply about patient outcomes and team success.
About Pennant Services
We support over 180 home health, hospice, senior living, and home care operations across 14 states. Our Service Center model empowers local leadership while providing centralized clinical, legal, HR, IT, and compliance support to help ensure high-quality care.
www.pennantgroup.com
Pennant Service Center
1675 E. Riverside Drive, #150
Eagle, ID 83616
#Hybrid
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.