The Chickasaw Nation
We are currently looking for a Part Time 29 Residential Aide to join our Caring Cottages team located at the Caring Cottages working 7:00AM-8:00PM - Sa Su.
Summary: General Description: This position is located within the Chickasaw Nation Executive Office with the duty station at the Chickasaw Caring Cottages (CCC), a safe housing facility for housing insecure individuals and families, located on the Chickasaw Nation South Campus. The purpose of this position is to assist clients, also known as "guest", in becoming independently stable - able to meet their own basic needs and maintain a successful household. Residential Aide will provide on-site guest assistance and facility support. Supervision Received: This position is located within the Chickasaw Nation Executive Office with the duty station at the Chickasaw Caring Cottages (CCC), a safe housing facility for housing insecure individuals and families, located on the Chickasaw Nation South Campus. The purpose of this position is to assist clients, also known as "guest", in becoming independently stable - able to meet their own basic needs and maintain a successful household. Residential Aide will provide on-site guest assistance and facility support. Supervision Exercised: None
Responsibilities: * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Greets and engages with a smile - Determines needs, seeks positive experience and outcomes * Completes all training and development requirements and participates in continuing education opportunities * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains general upkeep of work area and maintains a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards * Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. * Manages and orders office inventory, equipment, uniforms and/or other operational supplies * Acts as an advocate for the applicant * Dispatch all facility personnel to include but not limited to Lighthorse Police, emergency medical, and local fire department as requested by the security or management team * Assist in set-up, preparation, provide support for all special events - Provides support in set up, table ware preparation, serving, running errands, breakdown, cleanup and post event wrap up - Provides support in offsite events including but not limited to, preparation, set up, running errands, answer questions, interact with guest, handing out promo items, clean up * Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures * Monitors activities, coming and goings of Chickasaw Caring Cottages guest and visitors * Checks visitors in and out and reports any site guest to Security * Monitors units' conveniences: temperatures, pest control, television, washer/dryer and refrigerator * Tracks guest appointments on shared calendar * Assists CCC manager and supervisors with over-site of CCC guest activity and reports or performs corrective actions, as needed * Greets persons entering the building and directs individuals to correct destination * Assists with orientation, special activities and training on specific procedures, tasks or equipment * Transports Chickasaw citizens and other First Americans to and from appointments, meetings, and activities as needed * Performs sight checks to the computerized control systems e.g. surveillance cameras, infant abduction panic alert system, fire panel, emergency generators, etc. * Cleans assigned area - Cleans and sweeps floors - Cleans and sanitizes bathrooms - May empty ash trays - Disposes of trash - May clean exterior areas such as parking lots and sidewalks - Aligns seats close to machines in gaming areas * Performs all other duties as assigned
Competencies: Essential: * Able to follow instructions, both written and oral * Ensures compliance * Able to adhere to all scheduling and attendance requirements * Maintaining a high level of confidentiality and using discretion and discernment * Honesty, truthfulness, reliability, accountability * Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines * Understand Native American culture and tribal programs * Ability to multitask * Establishes professional working relationships as appropriate * Works well within a team * Organizational and time-management * Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills: Essential: * Basic Computer skills * Must be familiar with the Microsoft Office Suite of products
Experience: Essential: * 3 years directly related experience
Education: Essential: * High School, GED or Equivalent
Credentials: Essential: * Pass general background check * Standard Driver's License
Working Conditions: Essential: * May work where cigarette smoking occurs * Mix of office/non-office settings * Organized * Communication with groups * May be required to de-escalate argumentative, hostile or similar situations * Pass pre-employment drug test * Sometimes bend, kneel, stoop, push, reach * Use computer up to 50% of shift * Hand-eye coordination, reach and grasp * Sometimes lift and or carry up to 25 lbs * Sitting up to 50% of shift * Standing up to 25% of shift * Visual acuity for detail, distance, color, depth perception
Summary: General Description: This position is located within the Chickasaw Nation Executive Office with the duty station at the Chickasaw Caring Cottages (CCC), a safe housing facility for housing insecure individuals and families, located on the Chickasaw Nation South Campus. The purpose of this position is to assist clients, also known as "guest", in becoming independently stable - able to meet their own basic needs and maintain a successful household. Residential Aide will provide on-site guest assistance and facility support. Supervision Received: This position is located within the Chickasaw Nation Executive Office with the duty station at the Chickasaw Caring Cottages (CCC), a safe housing facility for housing insecure individuals and families, located on the Chickasaw Nation South Campus. The purpose of this position is to assist clients, also known as "guest", in becoming independently stable - able to meet their own basic needs and maintain a successful household. Residential Aide will provide on-site guest assistance and facility support. Supervision Exercised: None
Responsibilities: * Provides first class customer service - courteous and helpful to all internal and external customer types - Answers questions in a courteous and professional manner - Greets and engages with a smile - Determines needs, seeks positive experience and outcomes * Completes all training and development requirements and participates in continuing education opportunities * Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains general upkeep of work area and maintains a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards * Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc. * Manages and orders office inventory, equipment, uniforms and/or other operational supplies * Acts as an advocate for the applicant * Dispatch all facility personnel to include but not limited to Lighthorse Police, emergency medical, and local fire department as requested by the security or management team * Assist in set-up, preparation, provide support for all special events - Provides support in set up, table ware preparation, serving, running errands, breakdown, cleanup and post event wrap up - Provides support in offsite events including but not limited to, preparation, set up, running errands, answer questions, interact with guest, handing out promo items, clean up * Sweeps, mops, dusts, vacuums and performs basic cleaning and janitorial procedures * Monitors activities, coming and goings of Chickasaw Caring Cottages guest and visitors * Checks visitors in and out and reports any site guest to Security * Monitors units' conveniences: temperatures, pest control, television, washer/dryer and refrigerator * Tracks guest appointments on shared calendar * Assists CCC manager and supervisors with over-site of CCC guest activity and reports or performs corrective actions, as needed * Greets persons entering the building and directs individuals to correct destination * Assists with orientation, special activities and training on specific procedures, tasks or equipment * Transports Chickasaw citizens and other First Americans to and from appointments, meetings, and activities as needed * Performs sight checks to the computerized control systems e.g. surveillance cameras, infant abduction panic alert system, fire panel, emergency generators, etc. * Cleans assigned area - Cleans and sweeps floors - Cleans and sanitizes bathrooms - May empty ash trays - Disposes of trash - May clean exterior areas such as parking lots and sidewalks - Aligns seats close to machines in gaming areas * Performs all other duties as assigned
Competencies: Essential: * Able to follow instructions, both written and oral * Ensures compliance * Able to adhere to all scheduling and attendance requirements * Maintaining a high level of confidentiality and using discretion and discernment * Honesty, truthfulness, reliability, accountability * Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines * Understand Native American culture and tribal programs * Ability to multitask * Establishes professional working relationships as appropriate * Works well within a team * Organizational and time-management * Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills: Essential: * Basic Computer skills * Must be familiar with the Microsoft Office Suite of products
Experience: Essential: * 3 years directly related experience
Education: Essential: * High School, GED or Equivalent
Credentials: Essential: * Pass general background check * Standard Driver's License
Working Conditions: Essential: * May work where cigarette smoking occurs * Mix of office/non-office settings * Organized * Communication with groups * May be required to de-escalate argumentative, hostile or similar situations * Pass pre-employment drug test * Sometimes bend, kneel, stoop, push, reach * Use computer up to 50% of shift * Hand-eye coordination, reach and grasp * Sometimes lift and or carry up to 25 lbs * Sitting up to 50% of shift * Standing up to 25% of shift * Visual acuity for detail, distance, color, depth perception