Christine Moscaritolo - State Farm Agent
Customer Relations Representative - State Farm Agent Team Member
Christine Moscaritolo - State Farm Agent, Allentown, Pennsylvania, United States, 18103
Benefits:
401(k) matching
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
Customer Relations Representative (P&C Licensed)
Job Type:
Full-time Compensation:
Base Salary + Commission | Career Advancement | Licensing Support (for Life & Health)
Start Your Insurance Career with a Supportive, Growth-Minded Agency
Do you excel at helping people and solving problems? If you bring customer service or sales experience and want a stable career with real earning potential, this role is a great fit. You'll deliver high-quality service, support retention, and
pivot to in-book sales
(cross-sell/upsell) when appropriate to better protect our clients.
Licensing:
Active
Property & Casualty (P&C) license required .
Life & Health
is a plus; we provide support if you plan to obtain it.
What You'll Do
Service Excellence:
Act as a reliable point of contact; answer questions, resolve issues, and process policy service requests (billing, endorsements, claims support). In-Book Sales/Pivoting:
During service interactions, identify coverage gaps and recommend additional lines (e.g., Auto, Home, Umbrella; Life/Health if licensed). Generate quotes and close or seamlessly hand off to a producer. Retention & Reviews:
Conduct renewal check-ins and coverage reviews; proactively outreach to strengthen relationships and retention. Accurate Documentation:
Maintain complete, compliant customer records in the CRM/ECRM and follow agency/carrier procedures. Team Collaboration:
Work closely with agents and teammates to deliver a seamless, end-to-end client experience. Continuous Learning:
Build product knowledge and sales skills through ongoing training and coaching. What You Bring
Customer service or sales experience
(insurance industry experience preferred). Active P&C license (required);
Life & Health a plus or willingness to obtain (licensing support available). Strong interpersonal, communication, and relationship-building skills. Detail-oriented, organized, and comfortable multitasking in a fast-paced environment. A professional, empathetic approach and a
sales-friendly mindset -you like helping people make smart choices. What We Offer
Base salary + commission
tied to qualified in-book sales and retention outcomes. Training & Development:
Ongoing coaching, product education, and sales skill-building. Career Path:
Clear opportunities for advancement into licensed service, sales, or leadership roles. A positive, collaborative culture focused on doing what's best for the customer. Ready to combine top-tier service with needs-based sales? Apply today-let's grow together.
Compensation: $45,000.00 - $65,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Allentown, PA. I have been a State Farm agent since 2009. I am a second generation State Farm agent. I am a proud graduate of University of Florida. We currently have 4 team members at our agency. We have 40+ years of combined insurance experience in our office. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Bronze Tablet, and New Agent Program Qualifier
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Job Type:
Full-time Compensation:
Base Salary + Commission | Career Advancement | Licensing Support (for Life & Health)
Start Your Insurance Career with a Supportive, Growth-Minded Agency
Do you excel at helping people and solving problems? If you bring customer service or sales experience and want a stable career with real earning potential, this role is a great fit. You'll deliver high-quality service, support retention, and
pivot to in-book sales
(cross-sell/upsell) when appropriate to better protect our clients.
Licensing:
Active
Property & Casualty (P&C) license required .
Life & Health
is a plus; we provide support if you plan to obtain it.
What You'll Do
Service Excellence:
Act as a reliable point of contact; answer questions, resolve issues, and process policy service requests (billing, endorsements, claims support). In-Book Sales/Pivoting:
During service interactions, identify coverage gaps and recommend additional lines (e.g., Auto, Home, Umbrella; Life/Health if licensed). Generate quotes and close or seamlessly hand off to a producer. Retention & Reviews:
Conduct renewal check-ins and coverage reviews; proactively outreach to strengthen relationships and retention. Accurate Documentation:
Maintain complete, compliant customer records in the CRM/ECRM and follow agency/carrier procedures. Team Collaboration:
Work closely with agents and teammates to deliver a seamless, end-to-end client experience. Continuous Learning:
Build product knowledge and sales skills through ongoing training and coaching. What You Bring
Customer service or sales experience
(insurance industry experience preferred). Active P&C license (required);
Life & Health a plus or willingness to obtain (licensing support available). Strong interpersonal, communication, and relationship-building skills. Detail-oriented, organized, and comfortable multitasking in a fast-paced environment. A professional, empathetic approach and a
sales-friendly mindset -you like helping people make smart choices. What We Offer
Base salary + commission
tied to qualified in-book sales and retention outcomes. Training & Development:
Ongoing coaching, product education, and sales skill-building. Career Path:
Clear opportunities for advancement into licensed service, sales, or leadership roles. A positive, collaborative culture focused on doing what's best for the customer. Ready to combine top-tier service with needs-based sales? Apply today-let's grow together.
Compensation: $45,000.00 - $65,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance. Our office is located in Allentown, PA. I have been a State Farm agent since 2009. I am a second generation State Farm agent. I am a proud graduate of University of Florida. We currently have 4 team members at our agency. We have 40+ years of combined insurance experience in our office. Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Bronze Tablet, and New Agent Program Qualifier
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.