Levi Hunter
Human Resources Associate - Operational Support
Levi Hunter, Overland Park, Kansas, United States, 66283
Human Resources Associate -
Operational Support
Location -
Overland Park, KS
Pay is $31 per hour
Onsite Position
6 Month Contract to Possible Hire
US Citizen or Green Card Only
Data entry heavy role providing operational support across the organization. Must have strong customer service and computer skills. The role will be benefits entry on Craft employees for open enrollment in Peoplesoft. This is set to be a project based assignment, but could possibly later convert to FTE with the right candidate.
This role on our Human Resources (HR) Support Center is responsible for
supporting employees, contingent labor, retirees, and potential employees through the employment life cycle (link removed) Members of this team serve as the first point of contact regarding program administration needs across a variety of business lines and global geographical regions. This role will utilize
HCM
tools and vendor platforms to perform functions related to employee records maintenance, benefit enrollment administration, pre-employment screening reviews, employment verifications, LOA administration and other functions as required.
Job Responsibilities:
+ Supports current, past and future labor force as it relates to HR services, company processes, policies, and benefits utilizing the case management and telephony tools.
+ Serve as a front-line agent for all HR inquiries, providing appropriate routing to Subject Matter Experts (SMEs) when needed.
+ Commits to data security and maintaining and protecting employee
+ information including Personally Identifiable Information (PII) and Personal Health Information (PHI) Administers benefits programs and ensures accurate and timely processing of enrollments, changes and terminations.
+ Updates employee records in PeopleSoft
HCM
tool.
+ Leverage process documentation and maintain updates as needed.
+ Escalates system usage issues to HR Systems team and partners to determine solution.
+ Cross-trains co-workers on shared duties.
+ Contributes to continuous improvement initiatives to enhance HR service delivery and efficiency.
+ Participates in special projects and initiatives as needed.
Skills: + Understanding of company provided benefits plans, policies, procedures and guidelines.
+ Problem solving and analytical skills (Identify, analyze, research,
+ evaluate, resolve) Previous experience/training on HR Systems such as PeopleSoft, Workday, SuccessFactors, etc.
+ Proficient knowledge in Microsoft Office products; including Excel for
+ reporting and analysis Ability to work collaboratively in a team
+ environment Ability to communicate effectively both in written
+ communication and verbally Ability to demonstrate sound documentation
+ skills Ability to maintain confidentiality Superior customer service
+ skills
+ 1-2 years of Human Resources Experience or equivalent training
+ preferred
Keywords:
Education: Education:
Associate degree or equivalent experience.
All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Skills and Experience:
Operational Support
Location -
Overland Park, KS
Pay is $31 per hour
Onsite Position
6 Month Contract to Possible Hire
US Citizen or Green Card Only
Data entry heavy role providing operational support across the organization. Must have strong customer service and computer skills. The role will be benefits entry on Craft employees for open enrollment in Peoplesoft. This is set to be a project based assignment, but could possibly later convert to FTE with the right candidate.
This role on our Human Resources (HR) Support Center is responsible for
supporting employees, contingent labor, retirees, and potential employees through the employment life cycle (link removed) Members of this team serve as the first point of contact regarding program administration needs across a variety of business lines and global geographical regions. This role will utilize
HCM
tools and vendor platforms to perform functions related to employee records maintenance, benefit enrollment administration, pre-employment screening reviews, employment verifications, LOA administration and other functions as required.
Job Responsibilities:
+ Supports current, past and future labor force as it relates to HR services, company processes, policies, and benefits utilizing the case management and telephony tools.
+ Serve as a front-line agent for all HR inquiries, providing appropriate routing to Subject Matter Experts (SMEs) when needed.
+ Commits to data security and maintaining and protecting employee
+ information including Personally Identifiable Information (PII) and Personal Health Information (PHI) Administers benefits programs and ensures accurate and timely processing of enrollments, changes and terminations.
+ Updates employee records in PeopleSoft
HCM
tool.
+ Leverage process documentation and maintain updates as needed.
+ Escalates system usage issues to HR Systems team and partners to determine solution.
+ Cross-trains co-workers on shared duties.
+ Contributes to continuous improvement initiatives to enhance HR service delivery and efficiency.
+ Participates in special projects and initiatives as needed.
Skills: + Understanding of company provided benefits plans, policies, procedures and guidelines.
+ Problem solving and analytical skills (Identify, analyze, research,
+ evaluate, resolve) Previous experience/training on HR Systems such as PeopleSoft, Workday, SuccessFactors, etc.
+ Proficient knowledge in Microsoft Office products; including Excel for
+ reporting and analysis Ability to work collaboratively in a team
+ environment Ability to communicate effectively both in written
+ communication and verbally Ability to demonstrate sound documentation
+ skills Ability to maintain confidentiality Superior customer service
+ skills
+ 1-2 years of Human Resources Experience or equivalent training
+ preferred
Keywords:
Education: Education:
Associate degree or equivalent experience.
All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.
Skills and Experience: