EchoStar
Entry Level Cable Technician
EchoStar, North Wilkesboro, North Carolina, United States, 28674
Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Summary
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, you will receive training to help you provide a world-class customer experience, educating and connecting more Americans with every home you visit. You are the backbone of our organization and play a crucial role in ensuring customer satisfaction. Our dedication to this has earned DISH a six-time J.D. Power award for Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
Visit customers' homes to solve problems and introduce them to smart home technology.
Install and service DISH equipment and smart home products in customers' homes.
Teach customers how to utilize their technology and recommend additional services when beneficial.
Maintain a clean work area and uphold a professional demeanor while working independently and staying connected with your team.
What's in it for You:
Career Growth:
Begin your journey here and advance quickly! Many of our leaders started in this role, with opportunities for new challenges in different departments. Pay Increases:
Automatic promotion after 6 months with a $1/hour raise, plus additional promotions with 5-10% pay increases based on performance. Bonus Potential:
Earn up to $6,400 in your first year, and up to $9,100 annually after. Top performers also qualify for AwardPerqs, which can be redeemed for travel, electronics, and more. Comprehensive Benefits:
Paid training, time off, medical, dental, vision, life insurance, HSA, 401(K) with company match, employee stock purchasing program, and tuition reimbursement. Exclusive Perks:
Enjoy complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), and also receive a company-provided van, tools, and uniforms. Paid Training You'll Get: Step-by-step guidance for installations and service. Knowledge of smart home technology to support and educate customers. Best practices shared by our most experienced technicians. Skills, Experience, and Requirements What You'll Need: Valid Driver's License:
Clean record is required. Schedule Flexibility:
Willingness to travel as needed and work flexible shifts including evenings, weekends, or holidays. Physical Ability:
Climb ladders (up to 40 ft). Lift up to 70 lbs. Must meet and maintain a 335 lb weight limit.
Customer Focus:
Ability to build trust and create a satisfying experience for customers. Problem-Solving:
Capable of tackling various challenges on the spot. Determination:
Willingness to work in tight spaces and all weather conditions. Adaptability:
Ability to manage changes and unexpected tasks effectively. Salary Ranges Compensation: $18.75/Hour Benefits Explore a wide range of health perks and career opportunities on our careers website. Employment is contingent upon successful completion of a pre-employment screening, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential. This position will be posted for a minimum of 3 days or until filled.
Begin your journey here and advance quickly! Many of our leaders started in this role, with opportunities for new challenges in different departments. Pay Increases:
Automatic promotion after 6 months with a $1/hour raise, plus additional promotions with 5-10% pay increases based on performance. Bonus Potential:
Earn up to $6,400 in your first year, and up to $9,100 annually after. Top performers also qualify for AwardPerqs, which can be redeemed for travel, electronics, and more. Comprehensive Benefits:
Paid training, time off, medical, dental, vision, life insurance, HSA, 401(K) with company match, employee stock purchasing program, and tuition reimbursement. Exclusive Perks:
Enjoy complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), and also receive a company-provided van, tools, and uniforms. Paid Training You'll Get: Step-by-step guidance for installations and service. Knowledge of smart home technology to support and educate customers. Best practices shared by our most experienced technicians. Skills, Experience, and Requirements What You'll Need: Valid Driver's License:
Clean record is required. Schedule Flexibility:
Willingness to travel as needed and work flexible shifts including evenings, weekends, or holidays. Physical Ability:
Climb ladders (up to 40 ft). Lift up to 70 lbs. Must meet and maintain a 335 lb weight limit.
Customer Focus:
Ability to build trust and create a satisfying experience for customers. Problem-Solving:
Capable of tackling various challenges on the spot. Determination:
Willingness to work in tight spaces and all weather conditions. Adaptability:
Ability to manage changes and unexpected tasks effectively. Salary Ranges Compensation: $18.75/Hour Benefits Explore a wide range of health perks and career opportunities on our careers website. Employment is contingent upon successful completion of a pre-employment screening, including a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential. This position will be posted for a minimum of 3 days or until filled.