Administrative Assistant Job at Medical College of Wisconsin in Milwaukee

Overview

Administrative Assistant, Otolaryngology – Medical College of Wisconsin (MCW). Performs routine administrative duties under supervision with knowledge of organizational policies and procedures.

Responsibilities

• Prepare and compose correspondence, reports, memoranda, and other documents using basic and advanced computer applications and software packages.
• Answer and relay patient telephone calls, resolve routine inquiries, and take appropriate messages.
• Coordinate and maintain the calendar of events, appointments, meetings, and travel itineraries for assigned faculty and advanced practice providers.
• Coordinate and schedule patient clinic appointments, procedures, and surgeries for assigned faculty and advanced practice providers.
• Support pre-visit and pre-op planning, including creation of cosmetic quotes, sending instructions to patients via MyChart and phone calls, completing patient questionnaires, and coordinating with the surgeon in clinic for scheduling.
• Maintain records and file systems to effectively manage information in accordance with regulatory guidelines.
• Respond to various situations in the work of the division or department.
• Other duties as assigned.

Knowledge – Skills – Abilities

• Knowledge of Computers
• Clerical Procedures
• Customer Service Standards
• Collaboration and Information Management
• Organization
• Time Management
• Interpersonal, Communication, and Problem Solving Skills

Schedule

Preferred schedule: Mon–Fri, 8:00 a.m.–4:30 p.m.

Minimum Qualifications

• Minimum Education: High school diploma
• Minimum Experience: 3 years of experience

Why MCW?

• Outstanding healthcare coverage (health, vision, dental) with Flexible Spending options
• 403(b) retirement package
• Competitive vacation and paid holidays
• Tution reimbursement
• Paid parental leave
• Pet insurance
• On-campus fitness facility with onsite classes
• Additional discounted rates on selected services and local facilities

For a full list of positions see: www.mcw.edu/careers

For a brief overview of benefits see: https://www.mcw.edu/departments/human-resources/benefits

MCW is an Equal Opportunity Employer and Commitment to Non-Discrimination. MCW does not discriminate on the basis of race, color, national origin, religion, age, disability, sex, gender identity/expression, sexual orientation, marital status, pregnancy, genetic characteristics, or military status. Individuals from all backgrounds are welcome to apply.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Higher Education

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