Care Dimensions is hiring: Administrative Assistant in Danvers

Overview

Care Dimensions has a meaningful purpose to provide compassionate care to patients facing advanced or end-of-life illness. Since 1978, Care Dimensions has expanded access to hospice and palliative care in Massachusetts. We invest in people who take pride in caring and supporting, with extensive training, teamwork and technology. Our values are Compassion, Excellence, Collaboration, Integrity, Responsiveness, and Innovation. As part of the Care Dimensions team, you\'ll gain support and inspiration for a meaningful career every day.

Full Time

Administrative Assistant – Physician Services supports physicians and providers who deliver hospice, palliative, and primary care to patients during critical times in their lives. The role is part of the Physician Services team, helping patients, families, and caregivers receive care when they need it most. Reporting to the Coordinator of Physician Services, this position performs a broad range of office functions to facilitate the smooth operation of the department.

What You'll Do

• Be the behind-the-scenes backbone supporting hospice, palliative, and primary care providers.
• Interact compassionately with patients, families, referral sources, and team members.
• Coordinate daily schedules for physicians and advanced practice clinicians to ensure timely care.
• Manage patient communications and appointment confirmations in the EMR system.
• Ensure timely, accurate communication between field staff and office-based team members.
• Prepare reports, manage sensitive documents, and support departmental communications with professionalism and care.

What You Will Bring

• High school diploma required; Associate\'s degree preferred.
• Minimum of one year of experience in a medical facility or medical office setting.
• Demonstrated skill in managing communications and coordinating activities in a multi-disciplinary setting. Excellent organizational skills, ability to work under pressure, manage competing priorities and meet deadlines.
• Proficiency in MS Office/Excel/PowerPoint/Outlook and agency-specific systems and databases.
• Proven customer service skills in a healthcare setting.
• Ability to exercise independent judgment including handling highly confidential medical information.
• Excellent interpersonal skills and ability to function as a team member.

Pay and Benefits

The pay range listed is the anticipated hiring range. Precise pay rates are determined based on education, training, relevant experience and work location. Care Dimensions offers a comprehensive benefits package, including employer-sponsored health insurance, paid time off, tuition reimbursement, student loan payoff, supplemental insurance options, and more.

Pay Range: $20—$25 USD

Benefits: Health/dental/vision/life/disability insurance; two retirement plans; vacation time; tuition reimbursement; student loan paydown; and more. Benefits apply to employees scheduled to work 20+ hours per week.

Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Applicants needing a reasonable accommodation during any part of the interview process may request one.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Hospitals and Health Care

Note: This posting is for informational purposes and reflects Care Dimensions’ current hiring practices.