Receptionist Job at JENKINS HYUNDAI OF JACKSONVILLE in Jacksonville

Overview

The Receptionist is responsible for greeting customers with a friendly demeanor, providing a welcoming first impression for our dealership. Serves as the front-line contact to address customer inquiries, manage telephone switchboard and routing, and perform administrative duties to support dealership operations.

Responsibilities

• Answer incoming calls, take complete messages, and email them to the appropriate person.
• Maintain an accurate log of tags and gas keys in an Excel spreadsheet; ensure fuel keys are locked when the desk is unattended.
• Prepare Trade Pack Envelopes and Deal Jackets for managers.
• Monitor copy paper levels, reorder as needed (do not wait until stock is exhausted).
• Keep showroom and receptionist desk orderly; shred documents containing customer information to maintain compliance.
• Sanitize high-touch areas (door handles, chairs, credit card machine) during shifts; order supplies as needed.
• Complete closing checklist: confirm messages are sent, reconcile logs with the Excel records, and secure customer information.
• Provide administrative backup to various dealership departments as needed and assist with problem resolution.
• Route inquiries to the appropriate department and serve as a courteous, helpful point of contact for customers.

Qualifications

• Working knowledge of the automotive industry is preferred.
• Strong administrative and organizational skills with prior telephony/switchboard experience.
• Exceptional interpersonal and communication skills.
• Ability to handle multiple tasks with interruptions and adhere to company policies and safety standards.

Physical Demands

• Regularly sit, stand, and walk; lift and carry objects as part of routine tasks (up to 25 lbs).
• Reach, grasp, and manipulate objects; operate office equipment and perform fine motor tasks.
• Communicate effectively with customers and staff; normal or corrected vision required.

Environmental Conditions

• Exposure to moving mechanical parts, non-climate controlled conditions, and variable noise levels.
• Work may involve wet or humid conditions and exposure to dust or fumes as applicable to the showroom environment.

Benefits

• Medical - multiple plans (BCBS)
• Dental
• Vision
• Term Life and Company-paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with employer match
• Employee Assistance Program
• FMLA / Maternity/Paternity Leave
• Bereavement Leave

Equal Opportunity

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Motor Vehicle Manufacturing

Note: This description reflects established duties and responsibilities for the role and is not intended to exclude additional tasks that may reasonably be assigned by management.