Sage Hospitality Group is hiring: Restaurant Server in Breckenridge

Overview

Join to apply for the Restaurant Server role at Sage Hospitality Group.

Hotel Alpenrock was born from the bold, adventurous spirit that defines Breckenridge. The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe.

Responsibilities

• Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.


• Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.


• Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.


• Memorizes menu items, recipes and daily specials in order to answer questions and make recommendations to customers.


• Maintains cleanliness standards in restaurant, waitstation and kitchen service area to satisfy state and local health board requirements.


• Controls allocated guest checks by following established check-use procedures and documenting all required information as the customer’s order is taken and processed.


• Receives proper payment from guest and ensures accuracy of guest check and method of payment to safeguard the customer and company.


• Attends pre-meal and departmental meetings to enhance communications and gain knowledge of products, service and facility.


• Responds to customer inquiries and comments in person and on the phone with timely and knowledgeable information to provide quality customer service.


• Presents a clean and professional appearance at all times.
  
• Maintains a friendly, cheerful and courteous demeanor at all times.


• Performs other duties as assigned, requested or deemed necessary by management.

Education/Formal Training

High school education or equivalent.

Experience

Previous experience in a similar position of 3 months or longer.

Knowledge/Skills

• Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.


• Must know standard cash-handling procedures.


• Must be fluent in oral and written English.


• Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions.


• Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting, pushing, pulling and carrying up to 50 lbs to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.


• Balancing, stooping, kneeling, crouching, crawling, reaching, handling, fingering throughout the shift.


• Mobility - full range of mobility and the ability to travel up to 300 feet on a regular basis throughout the shift.


• Continuous standing during preparation, service hours or expediting.


• Must have moderate hearing to hear customers, supervisors, and communicate with other staff.


• Must have excellent vision to ensure product is prepared appropriately.


• Must have moderate comprehension and literacy to read use records and all special requests.


• Must be able to perform multiple tasks at one time and follow verbal and written instructions, communicating both verbally and in writing.


• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.


• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.

Environment

Physically strenuous - prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.

Benefits

• Medical, dental, & vision insurance


• Health savings and flexible spending accounts


• Basic Life and AD&D insurance


• Paid time off for vacation, sick time, and holidays


• Eligible to participate in the Company’s 401(k) program with employer matching


• Employee Assistance Program


• Tuition Reimbursement


• Great discounts on Hotels, Restaurants, and more

Job Details

• Seniority level: Entry level


• Employment type: Full-time


• Job function: Management and Manufacturing


• Industries: Hospitality