Janko Hospitality is hiring: Night Auditor in Ottawa

Join to apply for the Night Auditor role at Janko Hospitality

Base pay range: $15.00/hr - $16.50/hr

Reports to: Operations Manager

Department: Rooms

Overview

Janko Hospitality is a Chicago-based operator of upscale full-service, boutique lifestyle, extended-stay, and select-service hotels throughout the Midwest. The firm’s properties have been recognized in industry programs and awards. Janko Hospitality is a growth-focused management company that emphasizes quality guest experiences, strong financial performance, community involvement, and development opportunities for associates.

Benefits

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off from Day 1
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide

Job Description

The Night Auditor at Fairfield Inn & Suites Ottawa oversees nightly hotel operations, ensures accurate guest billing, maintains financial records, and provides exceptional service during late-night hours. Serves as a Manager on Duty from 11pm to 7am. Ideal candidates are detail-oriented, organized, and able to thrive in a dynamic hospitality environment. The position requires flexibility in working hours, including weekends and holidays, and strong customer service skills.

Essential Duties And Responsibilities

• Check guests in/out, process payments, and handle AYS duties.
• Reconcile guest service agent paperwork and credit card transactions.
• Post room charges, distribute folios, and reconcile gift shop and banquet paperwork.
• Run daily close-out reports, process night audit, and maintain the front desk log book.
• Handle guest mail, messages, and faxes, ensuring timely delivery.
• Must be able to stand for extended periods, walk, bend, and crouch.
• Ability to follow safety protocols and work under rotating shifts, including weekends and night shifts, as needed.
• Flexible schedule with rotating shifts, including weekends, nights, and potential overtime.

Qualifications

• Minimum one year of hotel front desk or accounting experience preferred.
• Strong communication skills and ability to perform basic math calculations.
• Ability to analyze data and make decisions regarding guest check-in/out processes.

Senioritiy level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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