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University of Florida Institute of Food and Agricultural Sciences

Online Community Manager Job at University of Florida Institute of Food and Agri

University of Florida Institute of Food and Agricultural Sciences, Gainesville, FL, United States, 32635

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Overview

UF/IFAS Communications is seeking a talented and creative Online Community Manager to join our team. The Online Community Manager will lead the strategic development and daily operations of Blogs.IFAS, a vibrant and growing digital platform with over 800 contributors and 10 million annual page views. This role is responsible for fostering engagement, supporting contributors, analyzing performance metrics, and ensuring a consistent and accessible user experience across the community.

Online Moderator and Member Management

  • Serve as moderator for Blogs.IFAS, actively engaging members to encourage participation and content creation.
  • Coordinate the development and implementation of the user community.
  • Identify and analyze engagement patterns and trends to inform strategy.
  • Recruit and onboard subject matter experts.
  • Provide training, coaching, and guidance to faculty, staff, and member leaders.
  • Share best practices on accessibility and branding standards.

Analytics and Dashboards

  • Analyze and interpret digital engagement data.
  • Create and present reports and dashboards on website and blog activity.
  • Monitor community demographics and member activity.
  • Recommend strategies to improve engagement and utilization.
  • Communicate performance metrics to administrative and member audiences.

Communications

  • Manage digital campaigns, e-blasts, and newsletters.
  • Compose clear and concise messages on complex topics for broad audiences.
  • Troubleshoot technical issues and conduct quality assurance checks.
  • Collaborate with the web team to ensure consistent design and functionality.
  • Stay current with innovations in online community management.

Content Curation

  • Collect, organize, edit, and publish content for UF/IFAS websites and blogs.
  • Assist clients with basic website setup and content collection.
  • Support users with event management and calendar postings.

Taxonomy

  • Structure and classify community data using established taxonomy systems.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Marketing, Public Relations, and Writing/Editing

Industries

  • Higher Education
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