Join to apply for the General Manager role at Club Pilates .
Founded in 2007, Club Pilates is the nation’s largest and fastest-growing Pilates franchise with locations in 33 states and 2 countries. Class formats target a wide range of clients' needs, from young to senior and beginner to advanced. Club Pilates offers a comprehensive 500-hour Teacher Training Program for safe and effective instruction, along with TRX, Triggerpoint, and Barre training. With over 450 territories sold in the US and Canada, and more than 500 instructors, the franchise delivers over 7 million workouts annually to thousands of members. Recognized in Entrepreneur magazine’s Franchise 500 in 2017, it is a leader in the industry.
Position
The ideal General Manager will oversee all studio operations, including sales, staff management, and customer service.
Requirements
- 2+ years of retail or fitness sales experience.
- Proven ability to generate personal sales and train sales staff.
- Ability to work independently and collaborate with the studio owner.
- Experience managing revenue streams: memberships, retail, private training, and teacher training.
- Excellent communication and interpersonal skills.
- Adaptability to a fast-changing environment.
- Strong judgment to identify and implement improvements.
- Passion for fitness and health.
- Solid writing and grammar skills.
- Highly organized with proficiency in data management and meeting deadlines.
- Professional, punctual, reliable, and neat.
- Attention to detail and accuracy.
- Trustworthiness with confidential information.
- Ability to work harmoniously with staff, clients, and the public.
- Proficiency with computers and studio management software.
Duties
- Lead generation through grassroots marketing and networking.
- Implement sales processes to convert prospects into demo classes.
- Drive membership sales via outside sales and business development.
- Manage staff schedules and supervise sales representatives.
- Coordinate with vendors and manage inventory.
- Hire and manage instructors.
- Utilize ClubReady software for reports and analytics.
- Review instructor evaluations.
- Handle customer service issues independently.
- Collect outstanding dues.
- Maintain cleanliness and organization of the studio.
- Enforce policies and procedures.
- Ensure studio supplies and literature are stocked.
- Participate in community events and promotions.
- Manage marketing campaigns to generate leads.
- Perform other duties as assigned.
Compensation & Benefits
- Competitive base salary based on experience and performance.
- Commission on sales and potential bonuses.
- Unlimited growth opportunities within the company.
Additional Information
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job functions: Management, Manufacturing
- Industries: Staffing and Recruiting