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SBM Management Services, LP

Account Director

SBM Management Services, LP, San Jose

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Description

The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customers or groups of customers to ensure continued business with SBM.

Responsibilities

  1. Operate as the lead point of contact for all account-related matters.
  2. Build and maintain strong, long-lasting relationships with clients.
  3. Solve conflicts with clients.
  4. Oversee customer account management and negotiate contracts to maximize profit.
  5. Establish budgets with clients.
  6. Identify new sales opportunities within existing accounts.
  7. Give sales presentations to high-level executives.
  8. Forecast and track sales results and annual forecasts.
  9. Communicate progress of initiatives to team members.
  10. Meet deadlines according to customer needs.
  11. Interview, hire, and train employees.
  12. Plan, assign, and direct work to employees.
  13. Ensure team members adhere to SBM policies and procedures.
  14. Provide leadership and motivation, conveying SBM's vision and values.
  15. Conduct employee performance evaluations using key metrics.
  16. Reward and discipline employees as needed.
  17. Address employee complaints and resolve conflicts.
  18. Perform other duties as assigned.

Qualifications

  1. Minimum 5 years of management experience in GMP required.
  2. Three or more years of related experience, or equivalent education and experience (e.g., A.A. Degree with 3+ years experience, or Bachelor's degree with at least one year related experience).
  3. Ability to read, analyze, and interpret business materials and regulations.
  4. Ability to write reports, business correspondence, and manuals.
  5. Effective communication skills for presenting to groups and responding to questions.
  6. Proficiency in spreadsheet and word processing software.
  7. Bilingual in Spanish preferred.

Compensation

$130,000 - $150,000 per year

Shift

Various shifts

Additional Information

SBM Management Services, LP and its affiliates are committed to equal opportunity employment regardless of race, sex, color, religion, national origin, sexual orientation, age, disability, and other protected statuses.

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