Join to apply for the Boutique Director, Neiman Marcus Houston role at CHANEL
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.
About the role:
We are looking for a Boutique Director who will be the ultimate leader and brand ambassador of the Boutique. They will have a key role in building and developing an exceptional team that consistently provides superior client service and ensures that the boutique exceeds performance targets. The Boutique Director should be passionate about creating a client service-oriented environment and coaching and mentoring diverse leaders.
What impact you can create at CHANEL:
- Coach and inspire boutique staff to deliver an elevated client experience
- Foster a positive working environment and a culture of feedback, diversity, mutual respect, and teamwork
- Act as a leader of leaders, developing boutique leadership and empowering the team to manage their responsibilities
- Develop and achieve business goals, partnering with the boutique team and Home Office to devise strategic solutions to increase sales
- Lead the team with agility and resilience, continuously improving based on KPIs and lessons learned
- Represent CHANEL in the market, developing the client base through community involvement, partnerships, and events
You are energized by:
- The history and heritage of The House of CHANEL
- People leadership and development
- Fostering a meaningful client experience centered around inclusion and connection
- Building collaborative partnerships
- Managing complexity and ambiguity
- Multi-tasking in a dynamic environment
- Creativity and innovation through testing and learning
What you will bring to the team:
- Ability to work collaboratively in a team environment
- Passion for client experience
- Excellent communication skills
- Foreign language skills (preferred)
- Passion for CHANEL’s legacy, products, and initiatives
- Curiosity and desire for professional growth
Position Logistics:
- Minimum 7 years of related experience
- Bachelor’s degree (preferred)
- Ability to lift 15 lbs.
- Flexible schedule including late nights, weekends, and holidays
- In-store presence required for management and coaching