Business Analyst Job at SMX Services & Consulting, Inc. in Tallahassee

Overview

This is a staff augmentation position requiring a skilled Business Analyst to support a large-scale financial management transformation project. The analyst will work across business units to perform detailed business and systems analysis, requirements documentation, testing, and quality assurance. The role will involve close collaboration with stakeholders, subject matter experts, and technical teams to ensure business processes and systems align with modernization efforts.

Education

• Bachelor's or Master's degree in Business Administration, Communication, Information Systems, or related field (equivalent work experience may substitute).

Required Experience & Skills

• Minimum 5 years of Business Process Analysis and Systems Analysis.
• Proficiency in process mapping/modeling (Visio or similar tools).
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficiency in SQL queries and data analysis.
• Experience with Microsoft DevOps (highly desired).
• Technical experience with IBM Mainframe, Distributed, and Cloud environments (highly desired).
• Knowledge of data migration, change/release management, and testing/QA tools/techniques (desired).
• Agile project experience and use of Azure DevOps for requirements/backlogs management (preferred).
• Familiarity with relevant project management rules and frameworks (desired).

Primary Responsibilities

• Research and document business processes and their interrelationships.
• Create process diagrams and system dependency documentation.
• Analyze impacts on business systems related to financial system modernization.
• Facilitate joint analysis workshops with business units.
• Gather and document requirements as user stories in Azure DevOps and other tools.
• Manage work backlogs and items through Azure DevOps.
• Coordinate with development and QA teams.
• Develop test plans, test cases, and coordinate testing/QA activities.
• Review deliverables for compliance with standards.

Knowledge, Skills, and Abilities (KSAs) Job-Specific KSAs

• Business Analysis: Skilled in research, as-is/to-be analysis, process modeling, and use of tools like MS Word, Excel, PowerPoint, and Visio.
• System Analysis & Design: Proficiency in system analysis techniques and modeling methodologies.
• Facilitation: Ability to lead workshops and meetings with stakeholders.
• Technical Understanding: Solid grasp of IT infrastructure and software development practices.
• Project Management: Knowledge of PMBOK practices; ability to apply project management principles.
• Certifications (desired): CBAP (Certified Business Analysis Professional) or CSM (Certified Scrum Master).

General KSAs

• Initiative: Able to organize workload, meet deadlines, and determine next steps independently.
• Communication: Strong verbal and written communication skills, with ability to present to diverse audiences.
• Customer Service: Skilled in client interaction and problem resolution.
• Decision Making: Applies critical thinking to make well-informed, objective decisions.
• Flexibility: Adapts to new information, processes, and changing conditions.
• Interpersonal: Professional, courteous, and collaborative demeanor.
• Leadership: Ability to motivate and guide others effectively.
• Problem Solving: Strong analytical skills to evaluate options and recommend solutions.
• Team Building: Encourages collaboration to achieve common goals.
• Quality Assurance: Knowledge and application of QA ideologies, techniques, and tools.

Seniority level

• Associate

Employment type

• Contract

Job function

• Research, Analyst, and Information Technology
• Industries
• IT Services and IT Consulting

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