Call Center Representative Job at Russell Tobin in South Jordan

Overview

Senior Recruitment Associate at Russell Tobin

Job Title: Customer Support Representative

Location: South Jordan, UT

Pay Rate: $21.99/hour (W2)

Base pay range: $20.00/hr - $21.99/hr

Schedule and Start

Start remotely with 4–5 weeks of training, then transition to full in-office work for hands-on experience and team collaboration. After 6 months, enjoy a hybrid schedule (3 days in-office, 2 days remote).

Responsibilities

• Handle a high volume of inbound calls.
• Assist clients with Cash Management products, online/mobile access, and general inquiries.
• Deliver top-tier customer service while meeting performance metrics.
• Learn and adapt quickly to new tools and processes.
• Work collaboratively with teammates to ensure client satisfaction.

Benefits

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Requirements

Responsibilities and qualifications presented in the posting indicate the role center is customer service-oriented and involves call center work. No formal qualifications are explicitly listed beyond job responsibilities.

Job Details

• Seniority level: Entry level
• Employment type: Contract
• Job function: Customer Service
• Industries: Investment Banking, Insurance, and Professional Services

Notes

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