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Job Purpose
Territory Sales Managers play a vital role in the business growth of Finn All Seasons by supporting current customers and developing new customers. They understand their customers’ operations and business needs and share the value our products bring to their business challenges and opportunities. Territory Sales Managers develop business relationships and friendships with customers by checking on their satisfaction, helping with their product and service needs, proposing new solutions and product enhancements, making the sales and order process easy, and consistently following up to make sure that Finn All Seasons meets their needs.
- On a consistent and planned basis, meet with existing customers, to build a relationship, inform, train and educate them on all products and services related to their business.
- Research the regional area and conduct analysis on new and potential customer demand for our products, prioritize leads and develop an action plan to reach out to initiate contact, or conduct training programs or field demonstrations within the geographic region.
- Assist customers with placing product orders, create notes on orders, relationship building conversations, potential business needs or challenges, customer concerns, and competitive activity in the area.
- Educate customers on Finn All Seasons products and services, their uses, and all applicable benefits.
- Resolve any client conflicts or issues efficiently and timely, and inform management of any potential ongoing concerns.
- Participate in trade shows and dealer promotions.
- Monitor delivery dates and touch back with the customer to solicit their satisfaction.
- Establish sales revenue goals and own accountability for results.
Territory Sales Managers play a vital role in the business growth of Finn All Seasons by supporting current customers and developing new customers. They understand their customers’ operations and business needs and share the value our products bring to their business challenges and opportunities. Territory Sales Managers develop business relationships and friendships with customers by checking on their satisfaction, helping with their product and service needs, proposing new solutions and product enhancements, making the sales and order process easy, and consistently following up to make sure that Finn All Seasons meets their needs.
Essential Duties And Responsibilities
- On a consistent and planned basis, meet with existing customers, to build a relationship, inform, train and educate them on all products and services related to their business.
- Research the regional area and conduct analysis on new and potential customer demand for our products, prioritize leads and develop an action plan to reach out to initiate contact, or conduct training programs or field demonstrations within the geographic region.
- Assist customers with placing product orders, create notes on orders, relationship building conversations, potential business needs or challenges, customer concerns, and competitive activity in the area.
- Educate customers on Finn All Seasons products and services, their uses, and all applicable benefits.
- Resolve any client conflicts or issues efficiently and timely, and inform management of any potential ongoing concerns.
- Participate in trade shows and dealer promotions.
- Monitor delivery dates and touch back with the customer to solicit their satisfaction.
- Establish sales revenue goals and own accountability for results.
- Associate’s Degree in Sales or related field, or equivalent combination of education and experience.
- Mechanical aptitude and training through vocational, educational or work experience.
- Experience in low volume/high mix industry preferred
- Experience in heavy commercial equipment industry preferred.
- Minimum three years of experience in a sales or customer service role.
- Excellent verbal and written communication skills
- Must be able to represent the business in a professional and ethical manner.
- Must be willing to travel up to 75% of the time.
- Strong math computations skills, including financial, quoting, pricing, and credit.
- Must have valid driver’s license.
Work Environment:
Manufacturing/Warehousing and store/office environment, travel extensively and at customer facilities. Exposure to noise, fumes, and dust, while in the manufacturing/warehousing facility at Express Blower or at customer locations.
Physical Demands:
This position frequently lifts heavy objects and/or up to 50 lbs., and occasionally up to 100 lbs., walks and stands for long periods of time and performs strenuous physical labor. The employee lifts, pushes, pulls or carries objects; uses abdominal and lower back muscles to provide support over time without fatigue; and effectively lifts and carries heavy loads. The position requires good manual dexterity (hand, hand and arm, two hands) and multi-limb coordination. It also requires the ability to quickly move arms and legs. The employee must have excellent stamina. Seeing with the ability to read reports, data, statistics and information on computer screens are required.
Acknowledgement: This job description is not intended to be an all-inclusive list of duties and standards of the position. Critical features of this job are described under the headings above. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
Equal Employment Opportunity Employer and a Drug-Free Workplace
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Sales and Business DevelopmentIndustries
Retail
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