The General Manager will oversee all studio functions, including membership & retail sales, instructor performance, and evaluation. They will lead sales efforts, drive membership growth, and develop strategies to prevent member attrition to competitors. The General Manager will hire, train, and manage Sales Associates and utilize discretion and independent judgment in directing all employees & personnel. Fitness experience and/or knowledge of Pilates is preferred but not required.
About Us:
Join the growing boutique fitness industry with Riser Fitness! Interact directly with prospective members, assist them on their fitness journey, and contribute to our vibrant studio community in a fun, high-energy, service-focused environment.
Company Overview:
Established in 2013, Riser Fitness is a multi-unit operator and developer of the Club Pilates franchise system, with locations across AZ, CA, CO, OR, and WA. We are one of the largest and longest-operating franchisees of Club Pilates studios.
About Club Pilates:
Offering group reformer classes for all levels, Club Pilates aims to make Pilates affordable and accessible. Our classes cater to a wide range of clients, from youth to seniors and beginners to advanced. We pioneered a comprehensive 500-hour Teacher Training Program and serve over 17 million workouts annually through more than 2,200 instructors. Recognized in Inc. Magazine's 500 and 5000 Lists and Entrepreneur Magazine's Franchise 500, we are a leader in the industry.
Position Details:
Title: General Manager
Reports to: District Manager & Director of Sales
Earning Structure: Base salary + monthly bonus opportunity. Base salary ranges from $65,000 to $70,000 annually, with additional lucrative bonuses.
Benefits:
- Health, dental, & vision insurance (75% covered by the company)
- Consistent bonus plan
- Paid time off and holiday pay
- Complimentary continuing education and professional development
- Vibrant and nurturing environment
Requirements:
- At least 2 years of retail, service sales, or fitness sales experience
- Ability to generate personal sales and train Sales Associates
- Manage four revenue streams: memberships, retail, private training, and teacher training
- Fluent in English with excellent communication and interpersonal skills
- Adaptability to a fast-changing, diverse environment
- Good judgment to recognize areas for improvement
- Passion for fitness
- Strong writing, grammar, and organizational skills
- Proficiency with computers and studio software
- Professional, punctual, reliable, and detail-oriented
- Trustworthy with confidential information
- Ability to work harmoniously with others
Responsibilities:
- Lead lead generation through grassroots marketing and networking
- Implement sales processes to convert prospects into classes
- Increase membership sales
- Manage retail inventory
- Train and supervise Sales Associates and instructors
- Use ClubReady for revenue and attendance reports
- Review instructor evaluations and mentor staff
- Make high-level customer service decisions
- Maintain studio cleanliness and organization
- Enforce policies and procedures
- Manage marketing campaigns and studio promotions
- Participate in community events
- Perform other duties as assigned
- Adhere to all company policies, including at-will employment