EchoStar
Company Summary
EchoStar is redefining connectivity through our innovative satellite television services, live streaming, on-demand programming, and smart home installations. Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Summary
Join our team of technicians dedicated to delivering exceptional TV and Smart Home solutions to customers across the country. As a technician, you will play a vital role in ensuring a world-class customer experience as you connect and educate Americans in their homes. Your efforts contribute to our six-time J.D. Power award win for #1 Customer Satisfaction.
Job Duties and Responsibilities
Your Responsibilities:
Visit customers' homes to install and service DISH equipment and smart home products.
Guide customers in using their technology and upsell additional services as needed.
Maintain a clean work environment and uphold a professional demeanor while working both independently and as part of a team.
What's in it for You:
Career Growth:
Opportunity for rapid advancement, with many leaders having started in this role. Explore opportunities across different departments for new challenges. Pay Increases:
Automatic promotion after six months with a $1/hour pay raise, plus additional promotions that yield 5-10% increases based on performance. Bonus Potential:
Up to $6,400 in your first year, increasing to $9,100 annually after. High performers can earn AwardPerqs that can be redeemed for travel, electronics, and more. Comprehensive Benefits:
Receive paid training, PTO, medical, dental, and vision coverage, life insurance options, HSA, 401(K) with company matching, employee stock purchasing programs, and tuition reimbursement. Exclusive Perks:
Enjoy complimentary DISH TV ($114.99/month), discounted Sling TV ($5/month), and affordable Boost Mobile plans (starting at $15/month), along with a company-provided van, tools, and uniforms. Paid Training You'll Receive: Clear, step-by-step instructions for installation and service. In-depth knowledge of smart home technology to effectively educate customers. Best practices shared by our most experienced technicians. Skills, Experience and Requirements What You'll Need: Valid Driver's License:
Clean driving record required. Schedule Flexibility:
Availability to travel; willingness to work evenings, weekends, or holidays as needed. Physical Ability: Climb ladders (up to 40 ft). Lift up to 70 lbs. Must meet a 335 lb weight limit. Customer Focus:
Possess a knack for building trust and providing excellent service. Problem-Solving Skills:
Ability to address a range of challenges on-site. Determination:
Resilience in working in diverse environments and weather conditions. Adaptability:
Capacity to manage changes and unexpected tasks effortlessly. Salary Ranges Compensation: $26.75/Hour Benefits Explore our diverse health perks and career growth opportunities on our careers website. Employment is contingent on successful completion of a pre-employment screening process, which includes a drug test and verification of an acceptable driving record. The compensation mentioned may reflect a combination of hourly pay rate and location pay differential. This position will be posted for a minimum of three days or until filled.
Opportunity for rapid advancement, with many leaders having started in this role. Explore opportunities across different departments for new challenges. Pay Increases:
Automatic promotion after six months with a $1/hour pay raise, plus additional promotions that yield 5-10% increases based on performance. Bonus Potential:
Up to $6,400 in your first year, increasing to $9,100 annually after. High performers can earn AwardPerqs that can be redeemed for travel, electronics, and more. Comprehensive Benefits:
Receive paid training, PTO, medical, dental, and vision coverage, life insurance options, HSA, 401(K) with company matching, employee stock purchasing programs, and tuition reimbursement. Exclusive Perks:
Enjoy complimentary DISH TV ($114.99/month), discounted Sling TV ($5/month), and affordable Boost Mobile plans (starting at $15/month), along with a company-provided van, tools, and uniforms. Paid Training You'll Receive: Clear, step-by-step instructions for installation and service. In-depth knowledge of smart home technology to effectively educate customers. Best practices shared by our most experienced technicians. Skills, Experience and Requirements What You'll Need: Valid Driver's License:
Clean driving record required. Schedule Flexibility:
Availability to travel; willingness to work evenings, weekends, or holidays as needed. Physical Ability: Climb ladders (up to 40 ft). Lift up to 70 lbs. Must meet a 335 lb weight limit. Customer Focus:
Possess a knack for building trust and providing excellent service. Problem-Solving Skills:
Ability to address a range of challenges on-site. Determination:
Resilience in working in diverse environments and weather conditions. Adaptability:
Capacity to manage changes and unexpected tasks effortlessly. Salary Ranges Compensation: $26.75/Hour Benefits Explore our diverse health perks and career growth opportunities on our careers website. Employment is contingent on successful completion of a pre-employment screening process, which includes a drug test and verification of an acceptable driving record. The compensation mentioned may reflect a combination of hourly pay rate and location pay differential. This position will be posted for a minimum of three days or until filled.