Optum
At Optum, we are a global organization dedicated to enhancing healthcare through innovative technology, making it possible for millions to lead healthier lives. Join our team to make a significant impact on health outcomes by connecting individuals to the care, pharmacy benefits, data, and resources necessary for their well-being. We foster a culture of inclusivity, boast talented colleagues, and offer comprehensive benefits along with career growth opportunities. Be part of our mission to
Caring. Connecting. Growing together. The
Patient Care Coordination Associate
plays a critical role in enhancing the patient experience by managing various patient service duties. This includes overseeing patient intake, facilitating office visits, ensuring a smooth check-out process, and scheduling appointments. Additionally, this position involves managing reporting functions for the clinic, including compliance and corporate statistics. Schedule:
Monday - Friday, 6:00 AM - 6:00 PM. Schedule determined by supervisor.(8-hour shifts) Location:
This role requires travel to the following locations 50% of the time: 8410 W. Warm Springs Road, Suite 10, Las Vegas, NV 58 N Pecos Road, Henderson, NV 2010 Goldring, Las Vegas, NV Primary Responsibilities: Scan insurance cards, ensuring all paperwork is correctly completed and signed. Collect co-pays, co-insurance, deductibles, and outstanding balances. Maintain cleanliness and organization in the front office and waiting area. Print schedules for medical assistants and physicians. Balance daily logs and payments, posting them accurately. Facilitate the patient check-out process. Schedule radiology appointments and provide lab orders to patients. Verify eligibility for all locations and update electronic health records (EHR) accordingly. Issue referrals to outside specialists. Obtain authorizations for office procedures and radiology as necessary. Handle incoming calls across three phone queues (scheduling, high priority, overflow). Gather and update demographic information for both new and existing patients. Collect insurance details. Route calls to the appropriate departments. Coordinate intake consultation requests from physicians for on-call colleagues. Assist in floating across departments within all clinics. Perform additional duties as assigned. Why Join UnitedHealth Group?
We offer a competitive salary, comprehensive benefits, performance rewards, and a leadership team committed to your success. Here are some offerings: Accrue Paid Time Off from your first pay period plus 8 Paid Holidays. Explore Medical Plan options and contribute to Health Spending Accounts or Health Saving Accounts. Receive Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage. Participate in a 401(k) Savings Plan and Employee Stock Purchase Plan. Access Education Reimbursement. Enjoy Employee Discounts. Utilize Employee Assistance Programs and Referral Bonus Programs. Consider additional Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.). You will be recognized for your performance in an environment that promotes growth and provides clear directions for success in your role, along with development opportunities for future interests. Required Qualifications: High School Diploma/GED or higher. 2+ years of experience in a medical setting. 1+ year of familiarity with Nevada medical insurances. 1+ year of experience with Electronic Medical Records (EMR). Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant applications. Willingness to travel to various offices within the Las Vegas area (25%). Preferred Qualifications: 1+ year of mentoring and training experience. Knowledge of medical terminology and anatomy. Understanding of EPRG and Medicare Advantage quality requirements. Excellent communication and interpersonal skills, both in person and over the phone. Bilingual in English and Spanish. Compensation for this role ranges from $16.00 to $27.69 per hour, depending on full-time employment and factors like local labor markets, education, and experience. Benefits are available that include a comprehensive package, incentive programs, stock options, and a 401(k) contribution (subject to eligibility requirements). At UnitedHealth Group, we are committed to providing equitable healthcare solutions for all individuals, regardless of race, gender identity, or income, while addressing systemic health disparities. We believe everyone deserves the opportunity to achieve their best health. Join us in this mission. UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status. UnitedHealth Group is a drug-free workplace. Candidates must pass a drug test before employment.
Caring. Connecting. Growing together. The
Patient Care Coordination Associate
plays a critical role in enhancing the patient experience by managing various patient service duties. This includes overseeing patient intake, facilitating office visits, ensuring a smooth check-out process, and scheduling appointments. Additionally, this position involves managing reporting functions for the clinic, including compliance and corporate statistics. Schedule:
Monday - Friday, 6:00 AM - 6:00 PM. Schedule determined by supervisor.(8-hour shifts) Location:
This role requires travel to the following locations 50% of the time: 8410 W. Warm Springs Road, Suite 10, Las Vegas, NV 58 N Pecos Road, Henderson, NV 2010 Goldring, Las Vegas, NV Primary Responsibilities: Scan insurance cards, ensuring all paperwork is correctly completed and signed. Collect co-pays, co-insurance, deductibles, and outstanding balances. Maintain cleanliness and organization in the front office and waiting area. Print schedules for medical assistants and physicians. Balance daily logs and payments, posting them accurately. Facilitate the patient check-out process. Schedule radiology appointments and provide lab orders to patients. Verify eligibility for all locations and update electronic health records (EHR) accordingly. Issue referrals to outside specialists. Obtain authorizations for office procedures and radiology as necessary. Handle incoming calls across three phone queues (scheduling, high priority, overflow). Gather and update demographic information for both new and existing patients. Collect insurance details. Route calls to the appropriate departments. Coordinate intake consultation requests from physicians for on-call colleagues. Assist in floating across departments within all clinics. Perform additional duties as assigned. Why Join UnitedHealth Group?
We offer a competitive salary, comprehensive benefits, performance rewards, and a leadership team committed to your success. Here are some offerings: Accrue Paid Time Off from your first pay period plus 8 Paid Holidays. Explore Medical Plan options and contribute to Health Spending Accounts or Health Saving Accounts. Receive Dental, Vision, Life & AD&D Insurance, along with Short-term and Long-term Disability coverage. Participate in a 401(k) Savings Plan and Employee Stock Purchase Plan. Access Education Reimbursement. Enjoy Employee Discounts. Utilize Employee Assistance Programs and Referral Bonus Programs. Consider additional Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.). You will be recognized for your performance in an environment that promotes growth and provides clear directions for success in your role, along with development opportunities for future interests. Required Qualifications: High School Diploma/GED or higher. 2+ years of experience in a medical setting. 1+ year of familiarity with Nevada medical insurances. 1+ year of experience with Electronic Medical Records (EMR). Intermediate proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant applications. Willingness to travel to various offices within the Las Vegas area (25%). Preferred Qualifications: 1+ year of mentoring and training experience. Knowledge of medical terminology and anatomy. Understanding of EPRG and Medicare Advantage quality requirements. Excellent communication and interpersonal skills, both in person and over the phone. Bilingual in English and Spanish. Compensation for this role ranges from $16.00 to $27.69 per hour, depending on full-time employment and factors like local labor markets, education, and experience. Benefits are available that include a comprehensive package, incentive programs, stock options, and a 401(k) contribution (subject to eligibility requirements). At UnitedHealth Group, we are committed to providing equitable healthcare solutions for all individuals, regardless of race, gender identity, or income, while addressing systemic health disparities. We believe everyone deserves the opportunity to achieve their best health. Join us in this mission. UnitedHealth Group is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or veteran status. UnitedHealth Group is a drug-free workplace. Candidates must pass a drug test before employment.