EchoStar
Company Summary
EchoStar is transforming the future of connectivity, engaging in satellite television service, live streaming, on-demand programming, smart home installations, and mobile products.
Our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes, and Sling TV.
Department Summary
Our Technicians deliver exceptional TV and Smart Home solutions to millions of customers. As a technician, you'll be trained to provide a world-class customer experience, enlightening and connecting more Americans with each home you visit. You are essential to our team, ensuring an outstanding customer experience. Our commitment to customer satisfaction is evident as DISH has secured the J.D. Power award for #1 in Customer Satisfaction six times.
Job Duties and Responsibilities
What You'll Do:
Visit customers' homes to solve problems and introduce them to innovative smart home technology.
Install and service DISH equipment and smart home products in customers' residences.
Educate customers on how to utilize their technology and suggest additional services as needed.
Maintain a tidy work environment and uphold a professional demeanor, working independently while staying connected with your team.
What's in it for You:
Career Growth:
Launch your career and advance quickly! Many leaders in our organization started in this role, with opportunities to transition into various departments for new challenges. Pay Increases:
Automatic promotion after 6 months with a $1/hour raise. Additional promotions can lead to pay increases of 5-10% based on performance. Bonus Potential:
Earn up to $6,400 in your first year and as much as $9,100 annually thereafter. High achievers receive AwardPerqs, which can be redeemed for travel, electronics, and more. Comprehensive Benefits:
Enjoy paid training, time off, medical, dental, vision, life insurance packages, HSA, 401(K) with company match, employee stock purchasing program, and tuition reimbursement. Exclusive Perks:
Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month). Company-provided van, tools, and uniforms are included. Paid Training You'll Get: Clear, step-by-step guidance for installations and services. In-depth knowledge of smart home technology to help and educate customers. Best practices created by our most experienced technicians. Skills, Experience and Requirements What You'll Need: Valid Driver's License:
A clean record is required. Schedule Flexibility:
Willingness to travel as needed; available to work evenings, weekends, or holidays. Physical Ability:
Climb ladders (up to 40 ft). Lift up to 70 lbs. Must meet and maintain a 335 lb weight limit.
Customer Focus:
Build trust and create exceptional experiences. Problem-Solving:
Address a variety of challenges on the spot. Determination:
Work efficiently in tight spaces and diverse weather conditions. Adaptability:
Manage changes and unexpected tasks seamlessly. Salary Range: Compensation:
$18.50/Hour Benefits: From versatile health perks to exciting career advancements, explore our benefits on our careers website. Employment is contingent upon successful completion of a pre-employment screen, which includes a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential. This position will be posted for a minimum of 3 days or until filled.
Launch your career and advance quickly! Many leaders in our organization started in this role, with opportunities to transition into various departments for new challenges. Pay Increases:
Automatic promotion after 6 months with a $1/hour raise. Additional promotions can lead to pay increases of 5-10% based on performance. Bonus Potential:
Earn up to $6,400 in your first year and as much as $9,100 annually thereafter. High achievers receive AwardPerqs, which can be redeemed for travel, electronics, and more. Comprehensive Benefits:
Enjoy paid training, time off, medical, dental, vision, life insurance packages, HSA, 401(K) with company match, employee stock purchasing program, and tuition reimbursement. Exclusive Perks:
Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month). Company-provided van, tools, and uniforms are included. Paid Training You'll Get: Clear, step-by-step guidance for installations and services. In-depth knowledge of smart home technology to help and educate customers. Best practices created by our most experienced technicians. Skills, Experience and Requirements What You'll Need: Valid Driver's License:
A clean record is required. Schedule Flexibility:
Willingness to travel as needed; available to work evenings, weekends, or holidays. Physical Ability:
Climb ladders (up to 40 ft). Lift up to 70 lbs. Must meet and maintain a 335 lb weight limit.
Customer Focus:
Build trust and create exceptional experiences. Problem-Solving:
Address a variety of challenges on the spot. Determination:
Work efficiently in tight spaces and diverse weather conditions. Adaptability:
Manage changes and unexpected tasks seamlessly. Salary Range: Compensation:
$18.50/Hour Benefits: From versatile health perks to exciting career advancements, explore our benefits on our careers website. Employment is contingent upon successful completion of a pre-employment screen, which includes a drug test and an acceptable driving record. Compensation may reflect a combination of hourly pay rate and location pay differential. This position will be posted for a minimum of 3 days or until filled.