Caring Therapists of Broward
Senior Director Revenue Cycle Management
Caring Therapists of Broward, Fort Lauderdale, Florida, us, 33336
Caring Therapists is a leading outpatient mental health counseling organization dedicated to providing high-quality therapy and psychiatric services. With 10 locations and growing across Florida, our mission is to make mental health care accessible and effective for individuals, couples, and families. We pride ourselves on operational excellence, compassionate care, and innovation in behavioral health services.
We are expanding our leadership team and seeking a highly experienced
Senior Director of Revenue Cycle Management (RCM)
to oversee and scale our billing operations for multiple locations. This is a
fully remote
role- no travel required -ideal for an expert in medical billing who thrives in a fast-paced, growth-focused environment.
POSITION OVERVIEW
The
Senior Director of Revenue Cycle Management (RCM)
will be responsible for leading all aspects of billing and revenue cycle operations for Caring Therapists. This includes insurance claim management, denial resolution, compliance oversight, and team leadership. The ideal candidate is an analytical, detail-oriented, and strategic thinker who can streamline processes, implement best practices, and optimize revenue cycle performance.
KEY RESPONSIBILITIES
Team Leadership:
Supervise and develop the billing team, including workflow management, training, and performance reviews.
Claims Management:
Oversee the end-to-end process of claims submission, from accurate coding and timely filing to payment posting.
Denial Management:
Implement strategies to reduce rejections and resolve denied or underpaid claims efficiently.
Patient Billing & Collections:
Ensure accurate patient statements, manage payment plans, and maximize upfront collections.
Insurance Verification:
Oversee verification of patient benefits and communicate coverage details clearly to clients.
Credentialing Oversight:
Coordinate with credentialing partners to maintain provider compliance with payers.
Compliance:
Ensure all billing processes adhere to federal, state, and payer regulations, including HIPAA and GAAP standards.
Reporting & Analytics:
Develop KPIs, create RCM dashboards, and provide actionable insights to executive leadership.
Process Improvement:
Identify and implement automation and system enhancements to improve efficiency and reduce costs.
QUALIFICATIONS
Bachelor's degree in Healthcare Administration, Business Administration, or related field (Master's preferred).
10+ years of experience
in medical billing and revenue cycle management within an organization with revenue of $10,000,000+.
5+ years in a leadership role
managing billing teams.
AAPC billing/coding certification required.
Strong knowledge of CPT, HCPCS, ICD coding, payer guidelines, and behavioral health billing.
Experience with multi-location practices and mental health billing required.
Proficiency with technology platforms, such as TherapyNotes, Asana, Google Workspace, and Availity.
Excellent communication, leadership, and problem-solving skills.
WHAT WE OFFER
Competitive Salary:
$100,000 annually
Comprehensive Benefits Package:
Health, dental, vision, vacation, 401(k) with match
Flexible Work:
Fully remote with a supportive and collaborative team environment
Growth Opportunities:
Join a rapidly expanding organization with a clear vision for the future
Caring Therapists is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.
We are expanding our leadership team and seeking a highly experienced
Senior Director of Revenue Cycle Management (RCM)
to oversee and scale our billing operations for multiple locations. This is a
fully remote
role- no travel required -ideal for an expert in medical billing who thrives in a fast-paced, growth-focused environment.
POSITION OVERVIEW
The
Senior Director of Revenue Cycle Management (RCM)
will be responsible for leading all aspects of billing and revenue cycle operations for Caring Therapists. This includes insurance claim management, denial resolution, compliance oversight, and team leadership. The ideal candidate is an analytical, detail-oriented, and strategic thinker who can streamline processes, implement best practices, and optimize revenue cycle performance.
KEY RESPONSIBILITIES
Team Leadership:
Supervise and develop the billing team, including workflow management, training, and performance reviews.
Claims Management:
Oversee the end-to-end process of claims submission, from accurate coding and timely filing to payment posting.
Denial Management:
Implement strategies to reduce rejections and resolve denied or underpaid claims efficiently.
Patient Billing & Collections:
Ensure accurate patient statements, manage payment plans, and maximize upfront collections.
Insurance Verification:
Oversee verification of patient benefits and communicate coverage details clearly to clients.
Credentialing Oversight:
Coordinate with credentialing partners to maintain provider compliance with payers.
Compliance:
Ensure all billing processes adhere to federal, state, and payer regulations, including HIPAA and GAAP standards.
Reporting & Analytics:
Develop KPIs, create RCM dashboards, and provide actionable insights to executive leadership.
Process Improvement:
Identify and implement automation and system enhancements to improve efficiency and reduce costs.
QUALIFICATIONS
Bachelor's degree in Healthcare Administration, Business Administration, or related field (Master's preferred).
10+ years of experience
in medical billing and revenue cycle management within an organization with revenue of $10,000,000+.
5+ years in a leadership role
managing billing teams.
AAPC billing/coding certification required.
Strong knowledge of CPT, HCPCS, ICD coding, payer guidelines, and behavioral health billing.
Experience with multi-location practices and mental health billing required.
Proficiency with technology platforms, such as TherapyNotes, Asana, Google Workspace, and Availity.
Excellent communication, leadership, and problem-solving skills.
WHAT WE OFFER
Competitive Salary:
$100,000 annually
Comprehensive Benefits Package:
Health, dental, vision, vacation, 401(k) with match
Flexible Work:
Fully remote with a supportive and collaborative team environment
Growth Opportunities:
Join a rapidly expanding organization with a clear vision for the future
Caring Therapists is an Equal Opportunity Employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.