Texas Health and Human Services is hiring: Receptionist I in San Antonio

Overview

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. HHSC offers a comprehensive benefits package and supports employees at each stage of life and work. This role is in San Antonio, TX.

Job Details

• Functional Title: Receptionist I
• Job Title: Receptionist I
• Agency: Health & Human Services Comm
• Department: Cashier, Mailroom & Copy Center
• Posting Number: 9480
• Closing Date: 10/06/2025
• Posting Audience: Internal and External
• Occupational Category: Office and Administrative Support
• Salary Group: TEXAS-A-09
• Salary Range: $2,481.75 - $3,404.91
• Pay Frequency: Monthly
• Shift: Day
• Additional Shift: Days (First)
• Telework: Not Eligible for Telework
• Travel: Up to 5%
• Regular/Temporary: Regular
• Full Time/Part Time: Full time
• FLSA Exempt/Non-Exempt: Nonexempt
• Facility Location: San Antonio State Supported Living Center
• Job Location City: SAN ANTONIO
• Job Location Address: 6711 S NEW BRAUNFELS AVE
• Other Locations:
• MOS Codes: 0100,0111,0170,3372,15P,3F5X1,42A,56M,741X,8A200,PERS,RP,SN,YNS

Responsibilities

• Answer, place, and transfer local and long-distance calls on a multi-line switchboard
• Greet visitors and provide general information professionally
• Respond to emergency calls on and off campus and monitor safety systems
• Provide relief for other operators and cover during illness or vacations
• Maintain records and assist with administrative tasks as assigned
• Work with individuals, families, and staff in a respectful, collaborative manner
• Attend work regularly and adhere to agency leave policies

Qualifications

• Graduation from standard senior high school or equivalent
• Experience as a switchboard/console operator or receptionist
• Clerical work or data entry experience
• Experience using Microsoft Word, Excel, and Outlook preferred
• Knowledge of telephone systems, office procedures, and data entry
• Ability to transfer calls to appropriate personnel and greet visitors effectively

Additional Information

• Experience using CISCO Telephone System is preferred
• Applicants must pass fingerprint background checks, pre-employment drug screen, CANRS, Nurse Aide, Medication Aide, and LEIE checks
• Male applicants 18–25 must be registered with Selective Service
• All employees are subject to random drug testing
• Flexibility in work hours; overtime and holiday work may be required; weekends and holidays may be required
• Applicants must be at least 18 years old
• HR tips and resources available for applying to HHSC/DFPS/DSHS roles
• ADA accommodations available during the hiring process
• HHSC uses E-Verify; bring I-9 documentation on first day
• This position may be eligible for telework per agency policies