San José State University
Associate Director of Donor Relations and Stewardship
San José State University, San Jose, California, United States, 95199
Job no: 551816
Work type: Staff
Location: San José
Categories: MPP, At-Will, Fundraising & Alumni Relations, Full Time
Job Summary Reporting to the Director of Donor Relations and Stewardship, the Associate Director of Donor Relations and Stewardship oversees fund management and reporting, stewardship, and processing systems for the university’s expendable and endowed funds, with particular attention towards scholarship support. This individual plays an important role in fostering donor confidence in their philanthropic gifts and inspiring ongoing engagement with the university.
Key Responsibilities
Serve as the lead for the annual Scholarship Impact Report and provide key support for the annual Endowment Impact Report. Coordinate with key departments and student recipients to ensure accuracy and timely delivery of donor reports.
Provide exceptional customer service and serve as the main contact for scholarship questions for external and internal stakeholders. Communicate regularly with scholarship recipients regarding the reason for their award, expectations for their participation in scholarship events, and follow up with their donors.
Collaborate and share best practices with the Special Events team and college Event Planners in order for them to implement and host high-quality, meaningful stewardship experiences for donors.
Engage with campus partners to gather stories, data, and outcomes that demonstrate the impact of donor support.
Draft campaign and ad hoc stewardship reports and donor collateral.
Develop, manage, and maintain department processes for acknowledging and stewarding individual gifts, matching gifts, corporate gifts, and recurring gifts.
Track major gifts and draft personalized acknowledgment letters.
Serve as University Advancement departmental liaison with the Financial Aid and Scholarship Office (FASO) to ensure that all scholarship awards are properly administered, and communicate the award timeline and student award receipt information with the Development team.
Periodically audit scholarship funds to ensure state and federal compliance and that the donor's intent is still applicable to the program and/or purpose.
Monitor and, as needed, facilitate improvement projects related to the internal scholarship reports on Tableau.
Support the Development Team and their partners in academic units to stay current on funding needs; promote scholarship, endowment, and expendable fund awareness.
Knowledge, Skills & Abilities
Demonstrated ability to manage time effectively and balance multiple priorities in fast-paced environments
Strong organizational skills and attention to detail, with the ability to draft, edit, and format correspondence and reports professionally
Proven discretion and professionalism in handling sensitive donor, student, and organizational information
Ability to collaborate as an effective team member and communicate respectfully with internal and external constituents
Skilled in working independently to develop, implement, and evaluate programs that align with University Advancement and Tower Foundation objectives
Ability to interpret, apply, and, when necessary, adapt policies and procedures in areas where specific guidelines may not exist
Knowledge of campus-wide scholarship stewardship initiatives and programs, with the ability to provide context and guidance
Strong problem-solving skills, with accountability for meeting goals, objectives, and obligations while representing the mission, vision, and values of the organization
Proficiency in Google Suite, Microsoft Office Suite, and stewardship database systems; ability to quickly learn and apply new project management and technology platforms
Required Qualifications
A bachelor's degree and/or equivalent training
Minimum of four years of administrative work experience involving analysis and evaluation of policies, procedures and practices
Experience developing new or improved policies, programs, and practices
Preferred Qualifications
Advanced Degree
Experience in higher education
Experience working in a foundation, alumni or advancement office
Experience with donor databases such as Blackbaud’s Raiser’s Edge NXT or similar
Knowledge of EverTrue platform products
Experience with scholarship management technologies, preferably Next Gen Scholarship Manager
Compensation Classification: Administrator I
Anticipated Hiring Salary: $7,334/month
CSU Salary Range: $3,938/month - $11,703/month
The final hiring salary will be commensurate with experience.
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest
All applicants must apply within the specified application period: September 25, 2025 through October 8, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel jobs at sjsu.edu 408-924-2252
CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the CDC and CDPH applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at a CSU policy page and questions may be sent to jobs at sjsu.edu.
Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. All San José State University employees are mandated reporters under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083.
#LI-RC1
Advertised:
September 25, 2025 (9:00 AM) Pacific Daylight Time Applications close:
Open until filled
#J-18808-Ljbffr
Job Summary Reporting to the Director of Donor Relations and Stewardship, the Associate Director of Donor Relations and Stewardship oversees fund management and reporting, stewardship, and processing systems for the university’s expendable and endowed funds, with particular attention towards scholarship support. This individual plays an important role in fostering donor confidence in their philanthropic gifts and inspiring ongoing engagement with the university.
Key Responsibilities
Serve as the lead for the annual Scholarship Impact Report and provide key support for the annual Endowment Impact Report. Coordinate with key departments and student recipients to ensure accuracy and timely delivery of donor reports.
Provide exceptional customer service and serve as the main contact for scholarship questions for external and internal stakeholders. Communicate regularly with scholarship recipients regarding the reason for their award, expectations for their participation in scholarship events, and follow up with their donors.
Collaborate and share best practices with the Special Events team and college Event Planners in order for them to implement and host high-quality, meaningful stewardship experiences for donors.
Engage with campus partners to gather stories, data, and outcomes that demonstrate the impact of donor support.
Draft campaign and ad hoc stewardship reports and donor collateral.
Develop, manage, and maintain department processes for acknowledging and stewarding individual gifts, matching gifts, corporate gifts, and recurring gifts.
Track major gifts and draft personalized acknowledgment letters.
Serve as University Advancement departmental liaison with the Financial Aid and Scholarship Office (FASO) to ensure that all scholarship awards are properly administered, and communicate the award timeline and student award receipt information with the Development team.
Periodically audit scholarship funds to ensure state and federal compliance and that the donor's intent is still applicable to the program and/or purpose.
Monitor and, as needed, facilitate improvement projects related to the internal scholarship reports on Tableau.
Support the Development Team and their partners in academic units to stay current on funding needs; promote scholarship, endowment, and expendable fund awareness.
Knowledge, Skills & Abilities
Demonstrated ability to manage time effectively and balance multiple priorities in fast-paced environments
Strong organizational skills and attention to detail, with the ability to draft, edit, and format correspondence and reports professionally
Proven discretion and professionalism in handling sensitive donor, student, and organizational information
Ability to collaborate as an effective team member and communicate respectfully with internal and external constituents
Skilled in working independently to develop, implement, and evaluate programs that align with University Advancement and Tower Foundation objectives
Ability to interpret, apply, and, when necessary, adapt policies and procedures in areas where specific guidelines may not exist
Knowledge of campus-wide scholarship stewardship initiatives and programs, with the ability to provide context and guidance
Strong problem-solving skills, with accountability for meeting goals, objectives, and obligations while representing the mission, vision, and values of the organization
Proficiency in Google Suite, Microsoft Office Suite, and stewardship database systems; ability to quickly learn and apply new project management and technology platforms
Required Qualifications
A bachelor's degree and/or equivalent training
Minimum of four years of administrative work experience involving analysis and evaluation of policies, procedures and practices
Experience developing new or improved policies, programs, and practices
Preferred Qualifications
Advanced Degree
Experience in higher education
Experience working in a foundation, alumni or advancement office
Experience with donor databases such as Blackbaud’s Raiser’s Edge NXT or similar
Knowledge of EverTrue platform products
Experience with scholarship management technologies, preferably Next Gen Scholarship Manager
Compensation Classification: Administrator I
Anticipated Hiring Salary: $7,334/month
CSU Salary Range: $3,938/month - $11,703/month
The final hiring salary will be commensurate with experience.
San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary.
Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents:
Resume
Letter of Interest
All applicants must apply within the specified application period: September 25, 2025 through October 8, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.
Contact Information University Personnel jobs at sjsu.edu 408-924-2252
CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the CDC and CDPH applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at a CSU policy page and questions may be sent to jobs at sjsu.edu.
Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. All San José State University employees are mandated reporters under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083.
#LI-RC1
Advertised:
September 25, 2025 (9:00 AM) Pacific Daylight Time Applications close:
Open until filled
#J-18808-Ljbffr