PagerDuty, Inc.
Business Development Representative
PagerDuty, Inc., San Francisco, California, United States, 94199
Overview Of The Role
PagerDuty seeks ambitious, tech-savvy Business Development Representatives to join our high-performing sales development team. Reporting to the Manager of Sales Development, you will partner with Account Executives to build and qualify the pipeline through modern prospecting techniques. This role serves as the foundation of our sales organization and the launching pad for your sales career at PagerDuty. As a BDR, you'll be the first point of contact with potential customers, representing PagerDuty's brand and solutions to technology leaders across industries. You'll leverage a multi-channel prospecting approach to engage decision-makers, understand their challenges, and articulate PagerDuty's value proposition effectively. PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team. As a BDR, you will report to a Manager of Sales Development and collaborate closely with our Account Executives, fueling their pipelines with promising opportunities and conquering territories together. You'll be at the forefront of our Sales Department, representing the PagerDuty brand and serving as the initial point of contact for Enterprise and Strategic Greenfield accounts. Your role will be to ignite their interest through creative outbound prospecting, nurturing & educating prospects with PagerDuty's value while sourcing qualified opportunities for our sales organization. This is an opportunity to unleash your potential, make a meaningful impact, and grow as a sales professional. Key Responsibilities
Value-Based Selling –
Focus on highlighting PagerDuty's unique value and benefits, addressing customer needs and challenges beyond features and price. Value communication:
Effectively convey PagerDuty's business value proposition to generate purchase interest and demonstrate a passion for digital transformation and innovation. COM selling:
Adapt to the Command of the Message selling model and employ solution selling/customer-centric sales methodologies. Sales Effectiveness & Relationship Building –
Establish and maintain genuine connections with customers throughout the sales process. Consistently achieve sales goals with a proven track record of success. Exhibit collaboration and time management skills to maximize efficiency and productivity. Sales Execution & Account Development Research and strategically target Greenfield Enterprise and Strategic accounts while sourcing qualified opportunities. Ensure all customer records are updated accurately in SFDC; prepare carefully for customer meetings and presentations. Follow up diligently to ensure agreements and commitments are fulfilled, contributing to PagerDuty's long-term strategic initiatives. Utilize best practices in account development using phone, email, video, and social technologies. Employ discovery processes to engage with practitioners and management levels of target accounts. Proficiently use Salesforce, Sales Navigator, Outreach and Demandbase & other tools to optimize sales activities and focus. Basic Qualifications
Strong communication and interpersonal skills to engage with potential customers and build relationships. Excellent organizational skills to manage and prioritize multiple leads and opportunities. Adaptability and resilience to thrive in a fast-paced and dynamic sales environment. Passion for technology. 1-2 years of experience in outbound prospecting. Preferred Qualifications
Prior sales development experience. Experience using Salesforce CRM, other prospecting tools such as Gong, Outreach.io, DemandBase. Bachelor's degree (BA/BS). Compensation & Benefits
The base salary range for this position is $60,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, pay is determined based on factors including market location, job-related knowledge, skills/competencies, and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. PagerDuty is a hybrid workplace and supports in-person collaboration. This role is expected to come into the San Francisco office 3 times per week. About PagerDuty
PagerDuty is a global leader in digital operations management. Our platform empowers business resilience and drives operational efficiency for enterprises. We are Great Place to Work-certified and have recognitions including Fortune Best Workplace and top ratings on TrustRadius and G2. Learn more about our culture and opportunities on our careers site and social channels. Additional Information
PagerDuty is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm you have read and understand PagerDuty's Privacy Policy. We provide accommodations for qualified individuals with disabilities in our job application process; please email accommodation@pagerduty.com if needed. PagerDuty uses the E-Verify employment verification program.
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PagerDuty seeks ambitious, tech-savvy Business Development Representatives to join our high-performing sales development team. Reporting to the Manager of Sales Development, you will partner with Account Executives to build and qualify the pipeline through modern prospecting techniques. This role serves as the foundation of our sales organization and the launching pad for your sales career at PagerDuty. As a BDR, you'll be the first point of contact with potential customers, representing PagerDuty's brand and solutions to technology leaders across industries. You'll leverage a multi-channel prospecting approach to engage decision-makers, understand their challenges, and articulate PagerDuty's value proposition effectively. PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team. As a BDR, you will report to a Manager of Sales Development and collaborate closely with our Account Executives, fueling their pipelines with promising opportunities and conquering territories together. You'll be at the forefront of our Sales Department, representing the PagerDuty brand and serving as the initial point of contact for Enterprise and Strategic Greenfield accounts. Your role will be to ignite their interest through creative outbound prospecting, nurturing & educating prospects with PagerDuty's value while sourcing qualified opportunities for our sales organization. This is an opportunity to unleash your potential, make a meaningful impact, and grow as a sales professional. Key Responsibilities
Value-Based Selling –
Focus on highlighting PagerDuty's unique value and benefits, addressing customer needs and challenges beyond features and price. Value communication:
Effectively convey PagerDuty's business value proposition to generate purchase interest and demonstrate a passion for digital transformation and innovation. COM selling:
Adapt to the Command of the Message selling model and employ solution selling/customer-centric sales methodologies. Sales Effectiveness & Relationship Building –
Establish and maintain genuine connections with customers throughout the sales process. Consistently achieve sales goals with a proven track record of success. Exhibit collaboration and time management skills to maximize efficiency and productivity. Sales Execution & Account Development Research and strategically target Greenfield Enterprise and Strategic accounts while sourcing qualified opportunities. Ensure all customer records are updated accurately in SFDC; prepare carefully for customer meetings and presentations. Follow up diligently to ensure agreements and commitments are fulfilled, contributing to PagerDuty's long-term strategic initiatives. Utilize best practices in account development using phone, email, video, and social technologies. Employ discovery processes to engage with practitioners and management levels of target accounts. Proficiently use Salesforce, Sales Navigator, Outreach and Demandbase & other tools to optimize sales activities and focus. Basic Qualifications
Strong communication and interpersonal skills to engage with potential customers and build relationships. Excellent organizational skills to manage and prioritize multiple leads and opportunities. Adaptability and resilience to thrive in a fast-paced and dynamic sales environment. Passion for technology. 1-2 years of experience in outbound prospecting. Preferred Qualifications
Prior sales development experience. Experience using Salesforce CRM, other prospecting tools such as Gong, Outreach.io, DemandBase. Bachelor's degree (BA/BS). Compensation & Benefits
The base salary range for this position is $60,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, pay is determined based on factors including market location, job-related knowledge, skills/competencies, and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. PagerDuty is a hybrid workplace and supports in-person collaboration. This role is expected to come into the San Francisco office 3 times per week. About PagerDuty
PagerDuty is a global leader in digital operations management. Our platform empowers business resilience and drives operational efficiency for enterprises. We are Great Place to Work-certified and have recognitions including Fortune Best Workplace and top ratings on TrustRadius and G2. Learn more about our culture and opportunities on our careers site and social channels. Additional Information
PagerDuty is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm you have read and understand PagerDuty's Privacy Policy. We provide accommodations for qualified individuals with disabilities in our job application process; please email accommodation@pagerduty.com if needed. PagerDuty uses the E-Verify employment verification program.
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