Pager is hiring: Business Development Representative Atlanta in Atlanta

Overview

PagerDuty, Inc. is a global leader in digital operations management. PagerDuty is trusted by many Fortune 500, Forbes AI 50, and Fortune 100 companies to deliver always-on digital experiences. Join us to tackle complex problems, collaborate with ambitious people, and help build a more equitable world in a flexible workplace.

PagerDuty seeks ambitious, tech-savvy Business Development Representatives to join our high-performing sales development team. Reporting to the Manager of Sales Development, you will partner with Account Executives to build and qualify the pipeline through modern prospecting techniques. This role serves as the foundation of our sales organization and the launching pad for your sales career at PagerDuty.

As a BDR, you\'ll be the first point of contact with potential customers, representing PagerDuty\'s brand and solutions to technology leaders across industries. You\'ll leverage a multi-channel prospecting approach to engage decision-makers, understand their challenges, and articulate PagerDuty\'s value proposition effectively.

Key Responsibilities

Strategic Prospecting:

• Execute targeted outbound campaigns using a mix of phone, email, video, and social selling techniques to engage technology leaders and practitioners.
• Leverage sales intelligence tools (Salesforce, Sales Navigator, Outreach, Demandbase) to identify and pursue high-potential opportunities within assigned territories.
• Develop and maintain a consistent cadence of quality prospecting activities to exceed monthly pipeline generation targets.

Value-Based Communication:

• Master PagerDuty\'s value proposition and effectively communicate our solutions\' business impact to senior stakeholders.
• Conduct discovery conversations to uncover pain points and align them with PagerDuty\'s capabilities.
• Apply Command of the Message (COM) methodology to engage prospects in value-driven discussions.
• Qualify opportunities using established frameworks to ensure proper fit and buying intent.
• Partner with Account Executives to develop account strategies and coordinate seamless handoffs.
• Maintain accurate records of all prospecting activities and opportunity details in Salesforce.

Professional Development:

• Participate in regular training sessions to enhance product knowledge and sales skills.
• Collaborate with peers to share best practices and improve team performance.
• Build foundational sales skills necessary for career advancement within PagerDuty.

Qualifications

Basic Qualifications:

• 1-2 years of outbound prospecting or relevant sales experience
• Strong written and verbal communication skills
• Demonstrated ability to manage multiple priorities in a fast-paced environment
• Experience with modern sales technology stack (Salesforce, Sales Engagement Platforms)
• Track record of consistently meeting or exceeding activity and pipeline targets

Preferred Qualifications:

• Bachelor\'s degree in Business, Communications, or related field
• Previous SDR/BDR experience in technology sales
• Proficiency with Salesforce.com and sales engagement platforms
• Understanding of DevOps, ITOps, or related technical domains

The base salary range for this position is $55,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Work Environment

PagerDuty is a flexible, hybrid workplace. We embrace in-person collaboration and co-located teams. This role is expected to come into the Atlanta office two times per week.

Equal Opportunity

PagerDuty is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. We provide reasonable accommodations for qualified individuals in our job application process. For accessibility needs, contact accommodation@pagerduty.com.

About PagerDuty

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty helps teams detect and resolve issues in real time and orchestrate complex workflows across digital operations.

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