Staffing Fitness
Position Summary
As the first and primary leader on the ground, the
Facility Manager
will play a critical role in launching and operating our new pickleball facility. You will be responsible for overseeing pre-opening preparations, staffing, programming, member engagement, and day-to-day operations. This is a unique opportunity to shape a facility’s culture and success from the very beginning. Key Responsibilities
Pre-Opening (Startup Phase): Assist in final preparations for opening, including vendor coordination, equipment setup, and operational systems implementation. Collaborate with ownership on pricing models, court scheduling, software setup, and retail layout. Recruit, hire, and train the initial staff team (front desk, instructors, maintenance, etc.). Develop opening events, launch programming, and marketing campaigns to generate community buzz. Operations & Facility Management: Manage all aspects of daily operations, including court reservations, pro shop sales, and customer service. Monitor facility cleanliness, safety protocols, and maintenance needs. Ensure operational efficiency through scheduling, supply management, and performance tracking. Staff Leadership: Lead, mentor, and schedule staff to ensure exceptional service and productivity. Conduct regular check-ins and performance evaluations. Maintain a positive, team-oriented work culture. Member & Community Engagement: Create a welcoming environment for members, guests, and new players. Build relationships with local players, clubs, schools, and organizations. Implement membership programs, referral incentives, and customer loyalty initiatives. Programming & Events: Design and oversee clinics, leagues, tournaments, open play, and youth programs. Work with certified coaches and guest pros to offer quality instruction. Coordinate special events and promotional activities to grow the player base. Marketing & Growth: Collaborate on local marketing efforts, social media presence, and partnerships. Represent the facility at community events and outreach programs. Track and analyze usage, sales, and member data to inform decisions. Financial Management: Help manage the budget and track revenue goals for programs, memberships, and retail. Process payroll, purchases, and POS transactions as needed. Report performance metrics and recommendations to ownership regularly. Qualifications
3+ years of experience in recreation, sports facility management, or hospitality. Strong leadership and organizational skills. Entrepreneurial mindset and comfort with building something from the ground up. Passion for pickleball, tennis, or racquet sports (playing experience a plus). Excellent interpersonal and communication abilities. Proficiency in management software, POS systems, and scheduling tools. Willingness to work a flexible schedule including evenings and weekends. CPR/AED/First Aid certification (or willingness to obtain). Bonus Points For: Experience launching or managing a new business or facility. Pickleball coaching or officiating certifications. Background in marketing, sales, or community engagement. What We Offer
A leadership role in an exciting startup sports facility. Competitive salary + performance-based bonuses. Company car (Regional Manager level) Paid vacation, 401(k), access to health, dental, vision, and disability insurance. Free facility access and family membership. Opportunity to grow with the business into a regional leadership role. $60,000 - $70,000 a year
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As the first and primary leader on the ground, the
Facility Manager
will play a critical role in launching and operating our new pickleball facility. You will be responsible for overseeing pre-opening preparations, staffing, programming, member engagement, and day-to-day operations. This is a unique opportunity to shape a facility’s culture and success from the very beginning. Key Responsibilities
Pre-Opening (Startup Phase): Assist in final preparations for opening, including vendor coordination, equipment setup, and operational systems implementation. Collaborate with ownership on pricing models, court scheduling, software setup, and retail layout. Recruit, hire, and train the initial staff team (front desk, instructors, maintenance, etc.). Develop opening events, launch programming, and marketing campaigns to generate community buzz. Operations & Facility Management: Manage all aspects of daily operations, including court reservations, pro shop sales, and customer service. Monitor facility cleanliness, safety protocols, and maintenance needs. Ensure operational efficiency through scheduling, supply management, and performance tracking. Staff Leadership: Lead, mentor, and schedule staff to ensure exceptional service and productivity. Conduct regular check-ins and performance evaluations. Maintain a positive, team-oriented work culture. Member & Community Engagement: Create a welcoming environment for members, guests, and new players. Build relationships with local players, clubs, schools, and organizations. Implement membership programs, referral incentives, and customer loyalty initiatives. Programming & Events: Design and oversee clinics, leagues, tournaments, open play, and youth programs. Work with certified coaches and guest pros to offer quality instruction. Coordinate special events and promotional activities to grow the player base. Marketing & Growth: Collaborate on local marketing efforts, social media presence, and partnerships. Represent the facility at community events and outreach programs. Track and analyze usage, sales, and member data to inform decisions. Financial Management: Help manage the budget and track revenue goals for programs, memberships, and retail. Process payroll, purchases, and POS transactions as needed. Report performance metrics and recommendations to ownership regularly. Qualifications
3+ years of experience in recreation, sports facility management, or hospitality. Strong leadership and organizational skills. Entrepreneurial mindset and comfort with building something from the ground up. Passion for pickleball, tennis, or racquet sports (playing experience a plus). Excellent interpersonal and communication abilities. Proficiency in management software, POS systems, and scheduling tools. Willingness to work a flexible schedule including evenings and weekends. CPR/AED/First Aid certification (or willingness to obtain). Bonus Points For: Experience launching or managing a new business or facility. Pickleball coaching or officiating certifications. Background in marketing, sales, or community engagement. What We Offer
A leadership role in an exciting startup sports facility. Competitive salary + performance-based bonuses. Company car (Regional Manager level) Paid vacation, 401(k), access to health, dental, vision, and disability insurance. Free facility access and family membership. Opportunity to grow with the business into a regional leadership role. $60,000 - $70,000 a year
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