3300 Mass General Brigham Medical Group Northern Massachusetts, Inc.
Clinic / Practice Assistant Lead, Family Medicine
3300 Mass General Brigham Medical Group Northern Massachusetts, Inc., Saugus, Massachusetts, us, 01906
Site : Mass General Brigham Medical Group Northern Massachusetts, Inc.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham’s unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
We are located at 1069 Broadway in Saugus, MA!
Job Summary
We are seeking a full time, 40-hour Lead Clinic / Practice assistant to support our Saugus site. Our practice is open Monday through Friday from 8 : 30AM to 5 : 00PM. The Lead is responsible for ensuring the smooth operation of clinical practice, providing leadership to the clinic team, and enhancing patient care delivery. This position requires a proactive individual with strong organizational and communication skills who can effectively manage administrative tasks while supervising support staff. Essential Functions
Supervise and mentor clinic support staff, including administrative and clinical assistants. Oversee daily operations to ensure efficient workflow and high-quality patient care. Collaborate with healthcare providers to coordinate patient appointments and manage patient flow. Implement and maintain clinic policies and procedures to enhance operational efficiency. Assist in training new staff and providing ongoing education for existing staff. Manage patient inquiries, concerns, and feedback to ensure satisfaction and compliance with standards. Qualifications
Education : Associate\'s Degree Healthcare Administration required Bachelor\'s Degree Healthcare Administration preferred Experience Experience working in a healthcare setting 3-5 years required Experience in a leadership or supervisory role 2-3 years required Additional Job Details
Remote Type Onsite Work Location 1069 Broadway Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.30 - $30.41 / Hourly Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. EEO Statement
Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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We are seeking a full time, 40-hour Lead Clinic / Practice assistant to support our Saugus site. Our practice is open Monday through Friday from 8 : 30AM to 5 : 00PM. The Lead is responsible for ensuring the smooth operation of clinical practice, providing leadership to the clinic team, and enhancing patient care delivery. This position requires a proactive individual with strong organizational and communication skills who can effectively manage administrative tasks while supervising support staff. Essential Functions
Supervise and mentor clinic support staff, including administrative and clinical assistants. Oversee daily operations to ensure efficient workflow and high-quality patient care. Collaborate with healthcare providers to coordinate patient appointments and manage patient flow. Implement and maintain clinic policies and procedures to enhance operational efficiency. Assist in training new staff and providing ongoing education for existing staff. Manage patient inquiries, concerns, and feedback to ensure satisfaction and compliance with standards. Qualifications
Education : Associate\'s Degree Healthcare Administration required Bachelor\'s Degree Healthcare Administration preferred Experience Experience working in a healthcare setting 3-5 years required Experience in a leadership or supervisory role 2-3 years required Additional Job Details
Remote Type Onsite Work Location 1069 Broadway Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.30 - $30.41 / Hourly Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. EEO Statement
Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
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