Optum
Per Diem Dermatology Technician III - Kelsey Seybold Clinic - Sugar Land, TX
Optum, Sugar Land, Texas, United States, 77479
Overview
Explore opportunities with Kelsey-Seybold Clinic , part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind
Caring. Connecting. Growing together. Per Diem Dermatology Technician III provides supportive patient care functions for Dermatology and other assigned clinical areas, under the supervision of a Physician, Registered Nurse, or Licensed Vocational Nurse, ensuring the safety and comfort of patients and families according to legal, organizational, and professional standards. Some duties may be delegated to the Sr. Dermatology Technician by the physician or RN. This position will serve as the primary support for an assigned Dermatologist. The Technician requires additional duties which include demonstrating knowledge and scribing of medical terminology to assist in documentation during Dermatology office visits and/or procedures. The technician may be asked to scribe for physicians (history, physical, patient instructions, pending orders). In addition, the technician may also be asked to administer injectables and/or other high level skill performance: perform phototherapy treatment/excimer laser treatment, set-up/assist with procedures, sterile field, and/or cosmetic procedures, removal of sutures, Ipledge/isotretinoin patient education, registration in ipledge, apply patch testing for allergic contact dermatitis, sterilize instruments, and manage pathology log to ensure all results received and given to patients/treatments done. Primary Responsibilities
Scribe
Under the direct supervision of the RN Supervisor or Coordinator, this position is responsible for all real time charting for the physicians The Scribe works to facilitate patient flow through ambulatory clinics and ensure an accurate and complete medical record for each patient Accurate documentation and spelling of Dermatology verbiage In accordance with policy, prepares and assembles medical record documentation/chart for physician prior to and during patient visit; ensures all documentation is accurate and timely The Scribe assists the medical provider by accompanying them during the medical history-taking and exam, recording patient's histories and chief complaints, transcribing physical exams, procedures and treatments performed by healthcare professionals, including physician assistants, and recording plans for follow up care
Patient Care
Monitor in basket for orders placed by physician and perform tasks that need to be completed (i.e., waived testing, EKGs, specimen collection, spirometry, hearing, vision); reports and accurately documents patient response Document observations related to health status and report findings Rooms patients on arrival as rooms become available: obtain demographic information, history, chief complaint; verify allergies and document vital signs per policy; reconcile medication list with patient at each visit and update preferred pharmacy; document patient education with learning method, language, interpreter needs, and appropriate education for the visit; complete questionnaires when appropriate (e.g., lead, TB, flu, New Patient Intake)
Prepares patient and room for physician visit
Assist physician with preparing patient for examination and minor office procedures Perform activities of daily living on patients as needed (e.g., ostomy care, diaper changes) Transport patient within facility as needed Perform/Obtain EKG, Waived Testing (Capillary Blood Glucose, Hemoccult, Urine Pregnancy), Hearing & Vision Testing, Sterilization of Instruments Collect and prepare lab specimens (Urinalysis, Pap Smear, Biopsy, Cultures) and transport to lab Perform CPR as needed and assist during emergencies
Clerical
Review doctor’s schedule, abstract as needed, print PVS for each patient and request other relevant information needed for the visit Prepare and submit patient documents for scanning Monitor in basket and complete overdue results/letters Schedule appointments and assist with specialty referrals and radiology testing Provide pre-printed patient educational material as directed by provider Ensure proper disposal of confidential patient information; follow HIPAA policies and procedures
Department Maintenance
Monitor supplies, medications, and forms; notify appropriate staff when reorder is needed Remove and tag broken equipment and notify coordinator, supervisor, or manager Clean exam rooms daily and document on log Monitor supplies for expiration and restock to par levels Perform sterilization of instruments and complete logs (assignment based on sterilization training and delegation) Attend staff meetings Maintain a clean and organized work area with a minimum of personal items
QA-Regulatory
Complete daily logs as assigned by nursing staff (Waived testing, CLIA standards) Refrigerator and room temperature logs; eye wash station; other QA logs Maintain accurate, legal, and ethical documentation; maintain patient confidentiality Practice OSHA safety standards with proper disposal of biohazard waste; frequent hand washing; use PPE as needed; aseptic/sterile technique as needed Verify equipment has a current PM label before use Identify and report potential barriers to safe patient care and maintain a safe environment
Customer Service
Work with patients to achieve excellent customer service and high levels of satisfaction Promote mutual respect and teamwork; demonstrate Kelsey-Seybold’s Mission and Values Meet clinic and individual customer service goals; provide age-appropriate interactions Telephone Etiquette: answer and direct calls, identify team, ensure accurate information, document complaints, and use warm transfer when needed
Financial
Demonstrate prudent use of resources; minimize waste Assist with maintaining equipment per manufacturer recommendations Escalate overtime needs to supervisor with approval
Quality Improvement
Contribute to department and clinic process improvement (PDSA) Support initiatives for AAAHC and other accrediting standards Follow safety standards and recognize National Patient Safety Goals
Select Appropriate Module(s)
Dermatology
Provide safe, effective care to support Dermatology department practices; responsibilities include lidocaine draws for physician use, IM injections, wound care, suture removal, documentation, and coordination with RN
Add-ons
Kenalog: prepare and administer 40 mg IM injections; document administration; coordinate with RN
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role and provide development for other roles you may be interested in. Required Qualifications
High School diploma or GED and graduate from an accredited Medical Assistant program; complete department-specific program modules for medical assistants BLS Certification through American Heart Association 8+ years of directly related experience as a Medical Assistant with Certification/Registration as a Medical Assistant and Dermatology Medical Assistant Certification OR 9+ years with no Certification/Registration but with Dermatology Medical Assistant Certification Must complete review/skill validation within 90 days of hire Basic medical and nursing terminology; demonstrated ability to use equipment and supplies for the patient population; computer experience Preferred Qualifications
1+ years of related experience; ambulatory care experience; EPIC experience; Windows-based computer skills Pay is based on factors including local labor markets, education, work experience, and certifications. In addition to salary, benefits include a comprehensive benefits package, incentive/recognition programs, equity stock purchase and 401k contribution. The hourly pay range is $17.74 to $31.63 per hour for full-time employment; minimum wage laws apply. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to equitable care and reducing health disparities. OptumCare is an Equal Employment Opportunity employer. Qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Explore opportunities with Kelsey-Seybold Clinic , part of the Optum family of businesses. Work with one of the nation's leading health care organizations and build your career at one of our 40+ locations throughout Houston. Be part of a team that is nationally recognized for delivering coordinated and accountable care. As a multi-specialty clinic, we offer care from more than 900 medical providers in 65 medical specialties. Take on a rewarding opportunity to help drive higher quality, higher patient satisfaction and lower total costs. Join us and discover the meaning behind
Caring. Connecting. Growing together. Per Diem Dermatology Technician III provides supportive patient care functions for Dermatology and other assigned clinical areas, under the supervision of a Physician, Registered Nurse, or Licensed Vocational Nurse, ensuring the safety and comfort of patients and families according to legal, organizational, and professional standards. Some duties may be delegated to the Sr. Dermatology Technician by the physician or RN. This position will serve as the primary support for an assigned Dermatologist. The Technician requires additional duties which include demonstrating knowledge and scribing of medical terminology to assist in documentation during Dermatology office visits and/or procedures. The technician may be asked to scribe for physicians (history, physical, patient instructions, pending orders). In addition, the technician may also be asked to administer injectables and/or other high level skill performance: perform phototherapy treatment/excimer laser treatment, set-up/assist with procedures, sterile field, and/or cosmetic procedures, removal of sutures, Ipledge/isotretinoin patient education, registration in ipledge, apply patch testing for allergic contact dermatitis, sterilize instruments, and manage pathology log to ensure all results received and given to patients/treatments done. Primary Responsibilities
Scribe
Under the direct supervision of the RN Supervisor or Coordinator, this position is responsible for all real time charting for the physicians The Scribe works to facilitate patient flow through ambulatory clinics and ensure an accurate and complete medical record for each patient Accurate documentation and spelling of Dermatology verbiage In accordance with policy, prepares and assembles medical record documentation/chart for physician prior to and during patient visit; ensures all documentation is accurate and timely The Scribe assists the medical provider by accompanying them during the medical history-taking and exam, recording patient's histories and chief complaints, transcribing physical exams, procedures and treatments performed by healthcare professionals, including physician assistants, and recording plans for follow up care
Patient Care
Monitor in basket for orders placed by physician and perform tasks that need to be completed (i.e., waived testing, EKGs, specimen collection, spirometry, hearing, vision); reports and accurately documents patient response Document observations related to health status and report findings Rooms patients on arrival as rooms become available: obtain demographic information, history, chief complaint; verify allergies and document vital signs per policy; reconcile medication list with patient at each visit and update preferred pharmacy; document patient education with learning method, language, interpreter needs, and appropriate education for the visit; complete questionnaires when appropriate (e.g., lead, TB, flu, New Patient Intake)
Prepares patient and room for physician visit
Assist physician with preparing patient for examination and minor office procedures Perform activities of daily living on patients as needed (e.g., ostomy care, diaper changes) Transport patient within facility as needed Perform/Obtain EKG, Waived Testing (Capillary Blood Glucose, Hemoccult, Urine Pregnancy), Hearing & Vision Testing, Sterilization of Instruments Collect and prepare lab specimens (Urinalysis, Pap Smear, Biopsy, Cultures) and transport to lab Perform CPR as needed and assist during emergencies
Clerical
Review doctor’s schedule, abstract as needed, print PVS for each patient and request other relevant information needed for the visit Prepare and submit patient documents for scanning Monitor in basket and complete overdue results/letters Schedule appointments and assist with specialty referrals and radiology testing Provide pre-printed patient educational material as directed by provider Ensure proper disposal of confidential patient information; follow HIPAA policies and procedures
Department Maintenance
Monitor supplies, medications, and forms; notify appropriate staff when reorder is needed Remove and tag broken equipment and notify coordinator, supervisor, or manager Clean exam rooms daily and document on log Monitor supplies for expiration and restock to par levels Perform sterilization of instruments and complete logs (assignment based on sterilization training and delegation) Attend staff meetings Maintain a clean and organized work area with a minimum of personal items
QA-Regulatory
Complete daily logs as assigned by nursing staff (Waived testing, CLIA standards) Refrigerator and room temperature logs; eye wash station; other QA logs Maintain accurate, legal, and ethical documentation; maintain patient confidentiality Practice OSHA safety standards with proper disposal of biohazard waste; frequent hand washing; use PPE as needed; aseptic/sterile technique as needed Verify equipment has a current PM label before use Identify and report potential barriers to safe patient care and maintain a safe environment
Customer Service
Work with patients to achieve excellent customer service and high levels of satisfaction Promote mutual respect and teamwork; demonstrate Kelsey-Seybold’s Mission and Values Meet clinic and individual customer service goals; provide age-appropriate interactions Telephone Etiquette: answer and direct calls, identify team, ensure accurate information, document complaints, and use warm transfer when needed
Financial
Demonstrate prudent use of resources; minimize waste Assist with maintaining equipment per manufacturer recommendations Escalate overtime needs to supervisor with approval
Quality Improvement
Contribute to department and clinic process improvement (PDSA) Support initiatives for AAAHC and other accrediting standards Follow safety standards and recognize National Patient Safety Goals
Select Appropriate Module(s)
Dermatology
Provide safe, effective care to support Dermatology department practices; responsibilities include lidocaine draws for physician use, IM injections, wound care, suture removal, documentation, and coordination with RN
Add-ons
Kenalog: prepare and administer 40 mg IM injections; document administration; coordinate with RN
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role and provide development for other roles you may be interested in. Required Qualifications
High School diploma or GED and graduate from an accredited Medical Assistant program; complete department-specific program modules for medical assistants BLS Certification through American Heart Association 8+ years of directly related experience as a Medical Assistant with Certification/Registration as a Medical Assistant and Dermatology Medical Assistant Certification OR 9+ years with no Certification/Registration but with Dermatology Medical Assistant Certification Must complete review/skill validation within 90 days of hire Basic medical and nursing terminology; demonstrated ability to use equipment and supplies for the patient population; computer experience Preferred Qualifications
1+ years of related experience; ambulatory care experience; EPIC experience; Windows-based computer skills Pay is based on factors including local labor markets, education, work experience, and certifications. In addition to salary, benefits include a comprehensive benefits package, incentive/recognition programs, equity stock purchase and 401k contribution. The hourly pay range is $17.74 to $31.63 per hour for full-time employment; minimum wage laws apply. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to equitable care and reducing health disparities. OptumCare is an Equal Employment Opportunity employer. Qualified applicants will receive consideration without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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