Logo
T-Mobile

User Experience Senior Designer, Service

T-Mobile, Herndon, Virginia, United States, 20171

Save Job

Job Title: User Experience Senior Designer, Service

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Senior Product Designer will contribute to the product design team and uphold standard processes in user experience design for our customers. You will build alignments around features and implement design thinking with a deep understanding of how to marry the needs of our business customers with digital experiences that deliver. The successful candidate will guide user experience designers. Job Responsibilities

Lead and guide a small team of designers to ensure high-quality output, while also crafting and evolving design principles, guidelines and patterns. Produce user journeys, wireframes, prototypes, and final UI using design systems with minimal oversight. Has vast knowledge of benchmarking and competitive analysis. Ability to work hand in hand with project and product managers to plan, build and implement with success while balancing multiple projects in a fast-paced environment. Collaborate with Development, Research, Product Management, Design and Accessibility to maintain consistency across the digital ecosystem and address cross-application design challenges. Give high-level design strategy across the company with collaborators doing weekly presentations with leadership. Provide feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns. Demonstrate strong consulting/partnership/problem-solving skills, and operate effectively in an ambiguous environment. Education

Bachelor's degree in computer science or related field or equivalent experience required. Work Experience

Required: 4 plus years related working experience. Preferred: 3 plus years Figma experience, strong communication skills, sophisticated user journey experience. Knowledge, Skills and Abilities

User Experience and Interface Design (Required) Communication (Required) Presentations (Required) At least 18 years of age Legally authorized to work in the United States Travel Travel Required (Yes/No): No DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $97,300 - $175,500 Corporate Bonus Target: 15% The pay range above is the general base pay range for a successful candidate in the role. The actual starting pay will vary based on location, qualifications and experience. Benefits include medical, dental, vision, 401(k), employee stock grants, employee stock purchase plan, paid time off, holidays, parental and family leave, disability and life insurance, and access to discounts. For details, visit www.t-mobilebenefits.com. Equal Employment Opportunity Statement: T-Mobile USA, Inc. is an Equal Opportunity Employer. Decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, disability, or any other status protected by law. If you need reasonable accommodation at any point in the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500. Seniority level

Mid-Senior level Employment type

Full-time Job function

Design, Art/Creative, and Information Technology Industries: Telecommunications Referral bonuses may apply. Get notified about new Senior User Experience Designer jobs in Herndon, VA.

#J-18808-Ljbffr