Santander USA
Cybersecurity Governance & Communications Specialist
Santander USA, Miami, Florida, us, 33222
Overview
Cyber Governance Senior Associate to join Santander's team. This role plays a critical part in shaping and delivering governance materials that effectively communicate cyber risk and strategy across diverse audiences, including Technology teams, Business units, Executive management, and the Board of Directors. The ideal candidate brings a blend of cybersecurity knowledge, marketing and communications expertise, and exceptional critical thinking and storytelling skills. Responsibilities
Cyber Governance Communications
Develop, design, and deliver high-impact governance materials and visuals tailored to multiple stakeholders (presentations, reports, dashboards, narratives). Translate complex cyber risk topics into clear, compelling, and actionable insights for both technical and non-technical audiences. Partner with Technology, Risk, and business leaders to ensure consistent messaging on cyber strategy, risks, and controls.
Executive & Board Reporting
Prepare and oversee cyber risk and governance updates for executive management and the Board of Directors. Craft narratives that connect cyber metrics and activities to broader business objectives and risk management priorities.
Metrics & Monitoring Program Oversight
Lead the development, tracking, and reporting of key cyber risk, objective results, and performance metrics. Continuously monitor effectiveness of controls and escalate issues where required. Identify opportunities to enhance data quality, reporting tools, and visualization methods to improve decision-making. Partner with Technology stakeholders and craft messages for senior leadership with clear remediation steps and maturity roadmaps as needed.
Cross-Functional Engagement
Collaborate with Cybersecurity, Risk, Technology, and Business stakeholders to align governance reporting with organizational priorities. Act as a trusted advisor on cyber communications strategy, ensuring clarity, consistency, and impact. Assist the Governance, Risk, and Compliance (GRC) team to uplift all aspects of its Data Governance & Executive reporting program.
What You Bring
Bachelor's Degree or equivalent work experience in Marketing, Cybersecurity, Risk Management, or related field (Required). 5+ years of professional experience, ideally combining marketing and/or communications expertise with cybersecurity/risk governance exposure. Strong storytelling and presentation skills, with the ability to tailor messaging to varied audiences. Exceptional critical thinking, analytical, and problem-solving abilities. Demonstrated ability to distill technical and risk-related information into executive-ready materials. Experience in metrics design, data monitoring, and governance reporting. Proficiency with presentation tools (PowerPoint, Keynote) and data visualization platforms (Tableau, Power BI, or similar). Strong collaboration and stakeholder management skills. Certifications
PMP Project Management Professional - Preferred. Vendor security certifications - Preferred. It Would Be Nice For You To Have
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $101,250.00 USD
Maximum: $175,000.00 USD Benefits
Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture
We embrace a strong risk culture and all professionals are expected to take a proactive and responsible approach toward risk management. EEO Statement
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions
Frequent minimal physical effort such as sitting, standing, and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights
This job description does not list all of the job duties. You may be asked to perform other duties. You may be evaluated in part based on your performance. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate employment at any time for any reason. What To Do Next
If this sounds like a role you are interested in, please apply. We are committed to providing an inclusive and accessible application process. If you require any assistance or accommodation due to a disability or any other reason, please contact us at Santander.us to discuss your needs.
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Cyber Governance Senior Associate to join Santander's team. This role plays a critical part in shaping and delivering governance materials that effectively communicate cyber risk and strategy across diverse audiences, including Technology teams, Business units, Executive management, and the Board of Directors. The ideal candidate brings a blend of cybersecurity knowledge, marketing and communications expertise, and exceptional critical thinking and storytelling skills. Responsibilities
Cyber Governance Communications
Develop, design, and deliver high-impact governance materials and visuals tailored to multiple stakeholders (presentations, reports, dashboards, narratives). Translate complex cyber risk topics into clear, compelling, and actionable insights for both technical and non-technical audiences. Partner with Technology, Risk, and business leaders to ensure consistent messaging on cyber strategy, risks, and controls.
Executive & Board Reporting
Prepare and oversee cyber risk and governance updates for executive management and the Board of Directors. Craft narratives that connect cyber metrics and activities to broader business objectives and risk management priorities.
Metrics & Monitoring Program Oversight
Lead the development, tracking, and reporting of key cyber risk, objective results, and performance metrics. Continuously monitor effectiveness of controls and escalate issues where required. Identify opportunities to enhance data quality, reporting tools, and visualization methods to improve decision-making. Partner with Technology stakeholders and craft messages for senior leadership with clear remediation steps and maturity roadmaps as needed.
Cross-Functional Engagement
Collaborate with Cybersecurity, Risk, Technology, and Business stakeholders to align governance reporting with organizational priorities. Act as a trusted advisor on cyber communications strategy, ensuring clarity, consistency, and impact. Assist the Governance, Risk, and Compliance (GRC) team to uplift all aspects of its Data Governance & Executive reporting program.
What You Bring
Bachelor's Degree or equivalent work experience in Marketing, Cybersecurity, Risk Management, or related field (Required). 5+ years of professional experience, ideally combining marketing and/or communications expertise with cybersecurity/risk governance exposure. Strong storytelling and presentation skills, with the ability to tailor messaging to varied audiences. Exceptional critical thinking, analytical, and problem-solving abilities. Demonstrated ability to distill technical and risk-related information into executive-ready materials. Experience in metrics design, data monitoring, and governance reporting. Proficiency with presentation tools (PowerPoint, Keynote) and data visualization platforms (Tableau, Power BI, or similar). Strong collaboration and stakeholder management skills. Certifications
PMP Project Management Professional - Preferred. Vendor security certifications - Preferred. It Would Be Nice For You To Have
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education. What Else You Need To Know
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location. Base Pay Range Minimum: $101,250.00 USD
Maximum: $175,000.00 USD Benefits
Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com) Risk Culture
We embrace a strong risk culture and all professionals are expected to take a proactive and responsible approach toward risk management. EEO Statement
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law. Working Conditions
Frequent minimal physical effort such as sitting, standing, and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required. Employer Rights
This job description does not list all of the job duties. You may be asked to perform other duties. You may be evaluated in part based on your performance. The employer has the right to revise this job description at any time. This job description is not a contract for employment and either you or the employer may terminate employment at any time for any reason. What To Do Next
If this sounds like a role you are interested in, please apply. We are committed to providing an inclusive and accessible application process. If you require any assistance or accommodation due to a disability or any other reason, please contact us at Santander.us to discuss your needs.
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