Children's National Medical Center
Surgical Coordinator (PRN)
Children's National Medical Center, Washington, District of Columbia, us, 20022
Overview
Surgical Coordinator (PRN)
- (250002EX) Description: Schedule, pre-certifies for both the physician and facility, verify insurance eligibility, review benefits (including co-pay and deductible) and documents procedures for Children’s National Hospital Operating Room and Ambulatory Surgery Center as well as outside hospitals and surgery centers for patients. Work with parents and other departments to schedule patients in a timely manner, ensuring registrations, demographic and insurance information are correct. Verify guardianship/custody issues that might arise. Coordinate vendor or other specialized equipment required for the surgical procedure upon request. PRN – As Needed.
Responsibilities
Process patient Surgical Plan of Care from Physician.
Confirm and correct computer-aided, on-line registration with parent/guardian via telephone or in person in courteous and consumer-orientated manner; collect personal and insurance information.
Discuss co-payment, deposits or payment in full requirements with parents prior to scheduled appointment; counsel parent or refer parent to Medlaw for financial counseling or establishing payment schedule.
Contact and verify insurance company in a timely manner to pre-certify procedure; document pre-certification notes in Cerner registration; contact PCPs for referrals and/or H&P’s as needed.
Coordinate various diagnostic tests; call parent/guardian to schedule procedure, work with the surgeon’s and parent’s schedules, and possibly other physician’s schedules for joint procedures; schedule patients for an appointment with physician, nurse or technical personnel using the on-line scheduling system (Cerner); send parent a confirmation letter of procedure and other information relating to the surgical experience.
Coordinate admission and/or procedure with other departments per patient needs; follow-up with each parent/patient until procedure is scheduled.
Cerner System Management: post case in Cerner utilizing policy guidelines; maximize operating room block time utilization; confirm cases with the OR Posting Office.
Contact and receive authorization numbers for late rooms, use of open OR time, etc.
Contact system managers immediately when problems occur.
Confirmation of Procedure: ensure registration for the procedure is in HBOC system at least two days prior to the date of procedure; confirm with parent/guardian; facilitate consents for patients who are wards of the state/district.
Confirm that there is a Consent, Surgical Plan of Care and History & Physical form for patients documented or scanned into the EMR prior to the date of service; retrieve any rescheduled patients’ communications to ensure no delay on the day of service.
Confirm and coordinate the schedule with surgical equipment representatives needed for the surgical procedure.
Peer Support: provide expertise and help to other schedulers, including cross-coverage; share new insurance notifications and changes with schedulers and managers; notify AMSAC, the posting office and PACU nurses of any cancellations and add-on cases.
Safety: speak up when team members exhibit unsafe behavior; validate and verify information; act to resolve uncertainties; maintain clear verbal and written communication; promote safety for patients, families, visitors and co-workers; practice Stop, Think, Act and Review to self-check behavior and performance.
Organizational Accountabilities: assume responsibility for all aspects of the patient’s procedures; follow up with scheduling, pending authorizations, registrations and other needs even when other departments are involved; pay attention to detail; perform routine Quality Control to ensure scheduling accuracy.
Organizational Commitment/Identification: uphold the core principles of the organization; value diversity; demonstrate integrity; maintain confidentiality.
Customer Service: anticipate and respond to customer needs; follow up until needs are met.
Teamwork/Communication: collaborate respectfully; partner with all team members to achieve goals; be receptive to others’ ideas.
Performance Improvement/Problem-solving: contribute to a positive work environment; demonstrate flexibility and willingness to change; identify opportunities to improve clinical and administrative processes; make decisions with sound judgment.
Cost Management/Financial Responsibility: use resources efficiently; seek cost-effective solutions.
Qualifications
Minimum Education : High School Diploma or GED (Required)
Minimum Work Experience : 3 years progressive experience performing patient registration and scheduling, medical insurance verification, preferably in a hospital or a physician’s office as a receptionist (Required)
Required Skills/Knowledge :
Proficient in Cerner and/or similar EMR, CNHS HBOC and PPM/PSM systems.
Excellent verbal, interpersonal, consumer relations and telephone skills.
Proficient knowledge in medical insurance verification procedures, insurance screening and financial counseling, billing and healthcare business operations; working knowledge of CPT/ICD-10 coding.
Ability to multi-task and knowledge of medical terminology.
Location & Schedule
Primary Location : District of Columbia-Washington
Work Locations : CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010
Job : Administrative Support / Customer Service
Organization : Surgery COE
Position Status : R (Regular) - O - PRN
Shift : Day
Work Schedule : 7-3:30pm
Other
Job Posting : Sep 30, 2025, 9:25:16 AM
Full-Time Salary Range : 42619.2 - 71011.2
Note: Children’s National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The policy includes a drug-free workplace environment. Recreational or prescribed marijuana policies apply as described in the hospital policy.
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Surgical Coordinator (PRN)
- (250002EX) Description: Schedule, pre-certifies for both the physician and facility, verify insurance eligibility, review benefits (including co-pay and deductible) and documents procedures for Children’s National Hospital Operating Room and Ambulatory Surgery Center as well as outside hospitals and surgery centers for patients. Work with parents and other departments to schedule patients in a timely manner, ensuring registrations, demographic and insurance information are correct. Verify guardianship/custody issues that might arise. Coordinate vendor or other specialized equipment required for the surgical procedure upon request. PRN – As Needed.
Responsibilities
Process patient Surgical Plan of Care from Physician.
Confirm and correct computer-aided, on-line registration with parent/guardian via telephone or in person in courteous and consumer-orientated manner; collect personal and insurance information.
Discuss co-payment, deposits or payment in full requirements with parents prior to scheduled appointment; counsel parent or refer parent to Medlaw for financial counseling or establishing payment schedule.
Contact and verify insurance company in a timely manner to pre-certify procedure; document pre-certification notes in Cerner registration; contact PCPs for referrals and/or H&P’s as needed.
Coordinate various diagnostic tests; call parent/guardian to schedule procedure, work with the surgeon’s and parent’s schedules, and possibly other physician’s schedules for joint procedures; schedule patients for an appointment with physician, nurse or technical personnel using the on-line scheduling system (Cerner); send parent a confirmation letter of procedure and other information relating to the surgical experience.
Coordinate admission and/or procedure with other departments per patient needs; follow-up with each parent/patient until procedure is scheduled.
Cerner System Management: post case in Cerner utilizing policy guidelines; maximize operating room block time utilization; confirm cases with the OR Posting Office.
Contact and receive authorization numbers for late rooms, use of open OR time, etc.
Contact system managers immediately when problems occur.
Confirmation of Procedure: ensure registration for the procedure is in HBOC system at least two days prior to the date of procedure; confirm with parent/guardian; facilitate consents for patients who are wards of the state/district.
Confirm that there is a Consent, Surgical Plan of Care and History & Physical form for patients documented or scanned into the EMR prior to the date of service; retrieve any rescheduled patients’ communications to ensure no delay on the day of service.
Confirm and coordinate the schedule with surgical equipment representatives needed for the surgical procedure.
Peer Support: provide expertise and help to other schedulers, including cross-coverage; share new insurance notifications and changes with schedulers and managers; notify AMSAC, the posting office and PACU nurses of any cancellations and add-on cases.
Safety: speak up when team members exhibit unsafe behavior; validate and verify information; act to resolve uncertainties; maintain clear verbal and written communication; promote safety for patients, families, visitors and co-workers; practice Stop, Think, Act and Review to self-check behavior and performance.
Organizational Accountabilities: assume responsibility for all aspects of the patient’s procedures; follow up with scheduling, pending authorizations, registrations and other needs even when other departments are involved; pay attention to detail; perform routine Quality Control to ensure scheduling accuracy.
Organizational Commitment/Identification: uphold the core principles of the organization; value diversity; demonstrate integrity; maintain confidentiality.
Customer Service: anticipate and respond to customer needs; follow up until needs are met.
Teamwork/Communication: collaborate respectfully; partner with all team members to achieve goals; be receptive to others’ ideas.
Performance Improvement/Problem-solving: contribute to a positive work environment; demonstrate flexibility and willingness to change; identify opportunities to improve clinical and administrative processes; make decisions with sound judgment.
Cost Management/Financial Responsibility: use resources efficiently; seek cost-effective solutions.
Qualifications
Minimum Education : High School Diploma or GED (Required)
Minimum Work Experience : 3 years progressive experience performing patient registration and scheduling, medical insurance verification, preferably in a hospital or a physician’s office as a receptionist (Required)
Required Skills/Knowledge :
Proficient in Cerner and/or similar EMR, CNHS HBOC and PPM/PSM systems.
Excellent verbal, interpersonal, consumer relations and telephone skills.
Proficient knowledge in medical insurance verification procedures, insurance screening and financial counseling, billing and healthcare business operations; working knowledge of CPT/ICD-10 coding.
Ability to multi-task and knowledge of medical terminology.
Location & Schedule
Primary Location : District of Columbia-Washington
Work Locations : CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010
Job : Administrative Support / Customer Service
Organization : Surgery COE
Position Status : R (Regular) - O - PRN
Shift : Day
Work Schedule : 7-3:30pm
Other
Job Posting : Sep 30, 2025, 9:25:16 AM
Full-Time Salary Range : 42619.2 - 71011.2
Note: Children’s National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The policy includes a drug-free workplace environment. Recreational or prescribed marijuana policies apply as described in the hospital policy.
#J-18808-Ljbffr