Pindrop
Overview
Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We are leading the way in developing authentication, fraud prevention, and deepfake detection to provide seamless and secure digital experiences. Our team values Innovation, Customer Advocacy, Excellence, and Impact, and we strive to create a dynamic, supportive workplace where your contributions make a real difference. Headquartered in Atlanta, GA, Pindrop is backed by world-class investors. What you’ll do
Deal Desk Leadership
Serve as the primary point of contact for Sales on deal structuring and pricing approvals. Review and approve deals in line with pricing policies, discount guidelines, and approval workflows. Provide hands-on support to Sales reps to navigate pricing rules and exceptions quickly.
Pricing Operations
Maintain day-to-day ownership of pricing frameworks and approval processes. Ensure pricing data is accurate, consistently applied, and updated across systems. Identify recurring pricing or approval bottlenecks and recommend process improvements. Implement best practices around pricing approvals, discounts, and workflows within Salesforce Revenue Cloud. Manage pricing approvals and deal workflows directly in Salesforce Revenue Cloud. Own and optimize deal desk workflows in Salesforce Revenue Cloud, ensuring scalability and compliance.
Cross-Functional Collaboration
Partner with Legal to confirm contract language tied to pricing and discounting. Partner with Finance to ensure compliance with revenue recognition guidelines and deal approval thresholds. Act as the connector between Sales, Finance, and Legal to streamline deal closure.
Governance & Reporting
Track and report on deal desk KPIs, including approval turnaround time, discount levels, and exception volumes. Provide visibility to Sales and Finance leadership on pricing trends and risks. Help build management reporting for QBRs and executive meetings as it relates to deal activity. Proactively surface insights that influence go-to-market strategy, margin health, and product packaging decisions.
Who you are
Hands-on operator who thrives in fast-paced sales environments Strong communicator, able to balance speed with compliance Detail-oriented, organized, and resourceful when working across multiple stakeholders Comfortable digging into data to spot trends, risks, and opportunities Driven to continuously improve processes and eliminate inefficiencies Proven ability to influence cross-functional decision-making and champion scalable processes You are resilient in the face of challenges, change, and ambiguity You are optimistic and believe that you can make a problem into a solution You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed You take accountability, do what you say you’ll do, under-promise and over-deliver You are nimble and adaptable when priorities change and you continue to see the “forest through the trees” 5-8 years of deal desk, pricing operations, or revenue operations experience in a SaaS company Familiarity with SaaS pricing models, discounting practices, and contract structures Experience collaborating with Sales, Finance, and Legal on deal approvals Salesforce and Revenue Cloud (CPQ) proficiency; strong Excel/spreadsheet skills Experience building reporting dashboards and pricing analysis for leadership Experience with SaaS booking metrics and subscription business models (ARR, MRR, churn, expansion, and renewals) strongly preferred What’s in it for you
As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence, and we enjoy the journey together with activities like chess and poker tournaments, catered lunches, happy hours, wellness programming, and more. We offer unlimited PTO and a comprehensive benefits package. What we offer
We provide competitive compensation and a strong benefits suite, plus a remote-first environment and opportunities for professional development. Here’s a snapshot of our benefits: Competitive compensation, including equity for all employees Unlimited Paid Time Off (PTO) Health, dental, and vision plans; employer-paid options available HSA employer contribution Life and disability coverage with supplemental options Paid Parental Leave for all parents Remote-friendly, flexible work environment 401(k) retirement plan with match Wellness Program including Employee Assistance Program Company holidays and professional development benefits What we live by
Audaciously Innovate Evangelical Customers for Life Execution Excellence Win as a Company Make a Difference Not sure if this is you?
We value a diverse, global team and will consider applicants with a broad range of experience. If this job sounds great, apply anyway. We carefully consider every application and will either move forward or suggest a better fit. Pindrop is an Equal Opportunity Employer We are committed to a diverse and inclusive work environment. All qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status. About posting and compensation
This position may be posted for a period of time and the base pay range is a general guideline. The final offer is determined by factors including experience, education, and market considerations. US Base Pay Range: $115,000 - $150,000 USD Apply for this job
Interested in building your career at Pindrop? Submit your application through the usual channels.
#J-18808-Ljbffr
Are you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We are leading the way in developing authentication, fraud prevention, and deepfake detection to provide seamless and secure digital experiences. Our team values Innovation, Customer Advocacy, Excellence, and Impact, and we strive to create a dynamic, supportive workplace where your contributions make a real difference. Headquartered in Atlanta, GA, Pindrop is backed by world-class investors. What you’ll do
Deal Desk Leadership
Serve as the primary point of contact for Sales on deal structuring and pricing approvals. Review and approve deals in line with pricing policies, discount guidelines, and approval workflows. Provide hands-on support to Sales reps to navigate pricing rules and exceptions quickly.
Pricing Operations
Maintain day-to-day ownership of pricing frameworks and approval processes. Ensure pricing data is accurate, consistently applied, and updated across systems. Identify recurring pricing or approval bottlenecks and recommend process improvements. Implement best practices around pricing approvals, discounts, and workflows within Salesforce Revenue Cloud. Manage pricing approvals and deal workflows directly in Salesforce Revenue Cloud. Own and optimize deal desk workflows in Salesforce Revenue Cloud, ensuring scalability and compliance.
Cross-Functional Collaboration
Partner with Legal to confirm contract language tied to pricing and discounting. Partner with Finance to ensure compliance with revenue recognition guidelines and deal approval thresholds. Act as the connector between Sales, Finance, and Legal to streamline deal closure.
Governance & Reporting
Track and report on deal desk KPIs, including approval turnaround time, discount levels, and exception volumes. Provide visibility to Sales and Finance leadership on pricing trends and risks. Help build management reporting for QBRs and executive meetings as it relates to deal activity. Proactively surface insights that influence go-to-market strategy, margin health, and product packaging decisions.
Who you are
Hands-on operator who thrives in fast-paced sales environments Strong communicator, able to balance speed with compliance Detail-oriented, organized, and resourceful when working across multiple stakeholders Comfortable digging into data to spot trends, risks, and opportunities Driven to continuously improve processes and eliminate inefficiencies Proven ability to influence cross-functional decision-making and champion scalable processes You are resilient in the face of challenges, change, and ambiguity You are optimistic and believe that you can make a problem into a solution You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed You take accountability, do what you say you’ll do, under-promise and over-deliver You are nimble and adaptable when priorities change and you continue to see the “forest through the trees” 5-8 years of deal desk, pricing operations, or revenue operations experience in a SaaS company Familiarity with SaaS pricing models, discounting practices, and contract structures Experience collaborating with Sales, Finance, and Legal on deal approvals Salesforce and Revenue Cloud (CPQ) proficiency; strong Excel/spreadsheet skills Experience building reporting dashboards and pricing analysis for leadership Experience with SaaS booking metrics and subscription business models (ARR, MRR, churn, expansion, and renewals) strongly preferred What’s in it for you
As a Pindropper, you join a rapidly growing company making technology more human with the power of voice. You will work alongside some of the best and brightest. We’re a passionate group committed to excellence, and we enjoy the journey together with activities like chess and poker tournaments, catered lunches, happy hours, wellness programming, and more. We offer unlimited PTO and a comprehensive benefits package. What we offer
We provide competitive compensation and a strong benefits suite, plus a remote-first environment and opportunities for professional development. Here’s a snapshot of our benefits: Competitive compensation, including equity for all employees Unlimited Paid Time Off (PTO) Health, dental, and vision plans; employer-paid options available HSA employer contribution Life and disability coverage with supplemental options Paid Parental Leave for all parents Remote-friendly, flexible work environment 401(k) retirement plan with match Wellness Program including Employee Assistance Program Company holidays and professional development benefits What we live by
Audaciously Innovate Evangelical Customers for Life Execution Excellence Win as a Company Make a Difference Not sure if this is you?
We value a diverse, global team and will consider applicants with a broad range of experience. If this job sounds great, apply anyway. We carefully consider every application and will either move forward or suggest a better fit. Pindrop is an Equal Opportunity Employer We are committed to a diverse and inclusive work environment. All qualified applicants receive consideration for employment without regard to race, color, age, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status. About posting and compensation
This position may be posted for a period of time and the base pay range is a general guideline. The final offer is determined by factors including experience, education, and market considerations. US Base Pay Range: $115,000 - $150,000 USD Apply for this job
Interested in building your career at Pindrop? Submit your application through the usual channels.
#J-18808-Ljbffr