VNS Health
Family Advocate-Children Mobile Crisis Team
VNS Health, Bronx, New York, United States, 10461
Overview
VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community.
VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional.
What We Provide Attractive referral bonus opportunities Generous paid time off
(PTO)
, starting at
20
days
of paid time off
and 9 company
holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving
funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs)
for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do Applies mutually shared and lived experiences navigating the systems of care as a caregiver. Serves as a role model, advocate, and mentor for children and
families Assists
with obtaining and
maintaining
clients’ entitlements, including Medicaid, Public Assistance, SSI as well as
assisting
with problems related to housing or
utilities Interviews clients and significant others, when
appropriate
,
in order to
obtain personal histories and to understand the social and emotional factors related to the client’s mental health
problems Participates in frequent active engagement
with families to engage them in receiving services and
assists
in empowering them to take the steps necessary to maximize their quality of
life Develops inventory of resources that will meet the clients’ needs as
identified
in the assessment process Advocates for and
assists
clients in
utilizing
adjunctive community resources. Arranges transportation and
accompanies
clients to appropriate facilities/agencies, as
necessary Provides linkage, coordination with, referral to and follow-up with other service providers. Monitors appointments medical facilities, social service agencies or other providers of concrete services Collaborates with interdisciplinary team members to discuss care needs and
identify
solutions to support clients/consumers/
members Attends planning meetings with service providers to coordinate service
plans Initiates written (including clinical and progress notes) and verbal communications, and ensure
s
that all patient record keeping
is in compliance with
agency, state,
city
and federal
requirements Participates in agency and community programs and education, as
requested Participates in interdisciplinary team meetings, case conferences, staff meetings, quality assurance meetings, and supervision meetings as
required
Qualifications
Licenses and Certifications: Valid driver’s license (i.e., license matching state of residence) required Credentialed family peer advocate preferred
Education: Bachelor's Degree in social work, health and human services or a related field preferred Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred
Work Experience: Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene. required Bilingual skills may be required as determined by operational needs
Pay Range
USD $20.98 - USD $26.23 /Hr. About Us
VNS Health
is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.
VNS Health Family Advocates embody our core values of Empathy, Integrity, and Agility by helping children and their families access life changing resources whether it’s basic needs of housing and public assistance or community resource programs that support social emotional wellbeing. This role draws on lived experience to guide others through challenging times. Family Advocates are trusted navigators of complex systems that help VNS Health clients live and heal at home surrounded by their family and community.
VNS Health provides vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients’ homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you’ll have an opportunity to develop and advance your skills, whether you’re early in your career or an experienced professional.
What We Provide Attractive referral bonus opportunities Generous paid time off
(PTO)
, starting at
20
days
of paid time off
and 9 company
holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving
funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs)
for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do Applies mutually shared and lived experiences navigating the systems of care as a caregiver. Serves as a role model, advocate, and mentor for children and
families Assists
with obtaining and
maintaining
clients’ entitlements, including Medicaid, Public Assistance, SSI as well as
assisting
with problems related to housing or
utilities Interviews clients and significant others, when
appropriate
,
in order to
obtain personal histories and to understand the social and emotional factors related to the client’s mental health
problems Participates in frequent active engagement
with families to engage them in receiving services and
assists
in empowering them to take the steps necessary to maximize their quality of
life Develops inventory of resources that will meet the clients’ needs as
identified
in the assessment process Advocates for and
assists
clients in
utilizing
adjunctive community resources. Arranges transportation and
accompanies
clients to appropriate facilities/agencies, as
necessary Provides linkage, coordination with, referral to and follow-up with other service providers. Monitors appointments medical facilities, social service agencies or other providers of concrete services Collaborates with interdisciplinary team members to discuss care needs and
identify
solutions to support clients/consumers/
members Attends planning meetings with service providers to coordinate service
plans Initiates written (including clinical and progress notes) and verbal communications, and ensure
s
that all patient record keeping
is in compliance with
agency, state,
city
and federal
requirements Participates in agency and community programs and education, as
requested Participates in interdisciplinary team meetings, case conferences, staff meetings, quality assurance meetings, and supervision meetings as
required
Qualifications
Licenses and Certifications: Valid driver’s license (i.e., license matching state of residence) required Credentialed family peer advocate preferred
Education: Bachelor's Degree in social work, health and human services or a related field preferred Two or more years of equivalent and relevant experience in a social service agency OR an equivalent combination of the education and experience preferred
Work Experience: Minimum of one year of experience in a mental health or social service setting with emphasis on family support services and/or family psycho-education required Lived experience as a caregiver for children with behavioral health needs in accordance with the New York State Office of Mental Health and the New York City Department of Health and Mental Hygiene. required Bilingual skills may be required as determined by operational needs
Pay Range
USD $20.98 - USD $26.23 /Hr. About Us
VNS Health
is one of the nation’s largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us — we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.