Amazon is hiring: Worldwide Specialist Sales, Amazon Connect - ASEAN in New York

Job ID: 3077530 | Amazon Web Services Singapore Private Limited

Overview

AWS is seeking an experienced Sales Specialist to help establish AWS as the market leader for Amazon Connect - Amazon’s Contact Center as a Service (CCaaS). This service is part of AWS’s growing SaaS offerings. The ideal candidate will have enterprise sales experience in telecommunications, VoIP, CRM/ERP applications, call/contact center and/or the integration of these complex solutions, be a self-starter, and be willing to operate both tactically and strategically. As a key team member in this space, you will help drive growth and shape the future of this service category.

Key responsibilities

• Drive revenue and market share for AWS.
• Meet or exceed quarterly and annual revenue targets.
• Develop and execute against a sales plan.
• Maintain a robust sales pipeline.
• Work with partners and OEMs to extend reach and drive adoption of AWS solutions.
• Manage contract negotiations along with the core sales organization.
• Develop long-term strategic relationships with key accounts.
• Ensure customer satisfaction.

About the team

This position is part of the Amazon Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their technology domains, providing business and technical expertise to help customers succeed. Partner teams own strategy, recruiting, development, and growth of key technology and consulting partners. Together they provide the expertise and scale needed to build innovative solutions for complex challenges.

Diversity & Inclusion

AWS values diverse experiences. If you do not meet all preferred qualifications, we encourage you to apply. Different career paths and experiences are welcome.

Why AWS?

AWS is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, trusted by startups to Global 500 companies.

Mentorship & Career Growth

We offer knowledge sharing, mentorship, and resources to help you develop into a well-rounded professional.

Work/Life Balance

We value work-life harmony and strive for flexibility to support you at work and home.

Basic Qualifications

• 7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives.
• 10+ years of business development, partner development, sales or alliances management experience.

Preferred Qualifications

• 5+ years of building profitable partner ecosystems experience.
• Experience developing detailed go-to-market plans.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need accommodations during the application and hiring process, visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Posted: September 22, 2025 (Updated about 1 hour ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.