Vulcan Materials Company is hiring: Administrative Assistant in San Diego

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Responsibilities

• Lead the end-to-end billing process, ensuring accuracy and timeliness of daily billing packets and meeting all billing deadlines, including strict month-end close requirements.
• Prepare billing packets, manage billing exceptions, re-bills, and adjustments, and submit credit/rebill requests.
• Work closely with auditors by providing billing documentation and demonstrating compliance with audit controls.
• Manage all aspects of cash sales, including order creation, reconciliation, and application.
• Partner with dispatch and Corporate ARS to resolve NSF payments, recover outstanding balances, and review aging reports for timely follow-up.
• Serve as the primary point of contact for billing disputes, ensuring timely review, resolution, and customer communication.
• Submit approved adjustments for processing while maintaining strong customer satisfaction.
• Execute basic quoting processes by creating and managing orders for additional charges (e.g., AB219 fees).
• Provide input into pricing strategies and market intelligence efforts by sharing customer and billing insights.
• Follow established audit procedures and provide documentation for periodic auditor reviews.
• Ensure all billing activities meet compliance and control standards.
• Maintain a customer-first approach in all billing, sales, and dispute resolution processes, ensuring clear communication and a high level of service.
• Collaborate across departments (sales, dispatch, ARS, corporate teams) to improve processes and resolve issues.
• Assist with market intelligence by monitoring trends and supporting data collection.
• Perform other duties as assigned.

Qualifications & Experience

• Prior experience in billing, accounting, or customer support preferred; construction materials or aggregates industry experience a plus.
• Strong communication and collaboration skills to partner effectively with customers, sales teams, and internal departments.
• Ability to resolve disputes diplomatically while maintaining positive customer relationships.
• Strong attention to detail and ability to manage high-volume, deadline-driven billing processes.
• Comfortable handling reconciliations, reports, and compliance requirements.
• Proficiency with Microsoft Office Suite, Google systems, and business systems.
• Ability to quickly learn and adapt to new systems and tools.

Job Details

• Primary Location: California-San Diego
• Organization: GM - SO CAL
• Schedule: Full-time

Compensation

Compensation: $19.50-$21.50 phr DOE